From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
Service is so bad I predict this business will collapse within the year.
Getting more and more expensive. Its been doubling in cost every year.
I was unable to create a google workspace email after wasting 1 month trying to work thing out with the support team and engineering team. Very disappointed with the service provided.
It takes forever for material to be published live and not much was added.
Having trouble doing some of this website. But because I chose the DIY with some AI I cannot get help.when i asked for it.i was to be charge $100 an hour or 200 for 1 hour a month for a year? Or subscribe for $70 a month.or hire for $3-5,000. I used web.com in 2006-2014 and it was easier without the drop and drag and i could call for help anytime..
It's quite apparent that you merged MyDomain customers onto web.com before you had the infrastructure in order. I have moved over 75 domains away from web.com to Namecheap because your platform is too buggy and your prices are ridiculously high for a commodity like domain registration.
Its very easy to buy things of your site, however the WordPress Plus hosting package I bought has not been working properly since day one. Please see your customer support case [E-*******] and yet another similar case [E-*******]. Its been a month!
Very confusing interface. I just want to cancel my hosting plan and redirect my domain name to another website.
Customer service is unresponsive and when you finally do get through to someone they refuse to listen to fully understand the problem and insist it's fixed when it's not! Even after escalation 3 times same result keep insisting the problem is fixed when they are wrong I give up
I haven't been able to use this service since you migrated from my old provider, mydomain. I am too upset and I feel robbed, scammed by you
As an ex computer engineer this is the worst structure I have ever encountered. I used the DOTSTER SERVER for years with no problems. It was much easier to log in and easy to navigate.
I've been trying for a while to get my website up and running. I've been on hold several times and I've been told that they would call me back but they haven't done so.
It seems my login process has changed without notice and I have extra pages I need to skip which seem like they are advertisments
On Monday I requested an auth code to transfer a domain to another party. Have not received the auth code yet, and it is Thursday. No acknowledgement of my request. This is bad business practce and makes me want to move the rest of my domains.
We've been waiting for MONTHS for our information to be updated on whois.com. I'm not satisfied with the support
The space of the inbox is extremely small. I found myself deleting message all the time.
Web Builder is hard for me. I'm not computer savvy and the demonstrations are to fast and hard to understand
Always got a problem with username and password and you don't have an option for selecting myself for my username
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Too many messages offering things to buy when I just want to login and do what I need to do.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members