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NetworkSolutionsReviews 3,045

2.9

From the business

Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

service
197
value
70
shipping
28
returns
38
quality
107
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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Absolutely terrible
May 28, 2024

Absolutely terrible. I have had constant issues with this hosting service for well over a year and the main issues have yet to be resolved. I was forced into this business relationship and will be moving as soon as possible

Date of experience: May 18, 2024
GB
1 review
0 helpful votes
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Your 'chat' option doesn't function (using Firefox on Mac). Clicking on start chat opens a window that terminates as soon as I try to enter anything. Not at all impressed generally since your tchange of name etc.:-(

Date of experience: May 18, 2024
Arizona
1 review
0 helpful votes
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During the transition from Dotster to Web.com. I had to call customer service three times just to get help getting into my account very fustating.

Date of experience: May 18, 2024
NL
1 review
0 helpful votes
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Coming from Namezero to Web, prices have increased enormously. I believe a bought services I do not need, but your explanation is poor. Dotster or Web; I cannot easily find my way on your platforms,

Fortunately I do not need to be on your website as I only use the email option. Once it works, I am fine for 10 months. Payment is nerve breaking because my credit card is sometimes not accepted and I get alarming warnings from you. I had to open an account with Pay-Pall just for paments to you.

Date of experience: May 18, 2024
Hong Kong
1 review
0 helpful votes
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Can not access my email account! This won't happened at the old version which we used for over 13 years! But this new web is suck and even contacted IT department of the web still didn't solve the problem!

Date of experience: May 18, 2024
Australia
1 review
0 helpful votes
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You have $#*!ed a good system that has been working for 20 years

Date of experience: May 18, 2024
Spain
1 review
0 helpful votes
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All web.com actions are directed to stop getting out. Fake advices and problems to make leaving web.com difficult. And very expensive... what else?

Date of experience: May 18, 2024
California
1 review
0 helpful votes
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We purchased support services and still have unresolved issues.

Date of experience: May 17, 2024
Virginia
1 review
0 helpful votes
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After mydomain.com was bought by web.com, the ability to manage email forwarding is missing. This was the only reason I had used mydomain.com.

Date of experience: May 17, 2024
California
1 review
0 helpful votes
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Your email verificafions can take up to 20 minutes to arrive. With a 10 minute timeout this is frustrating.

Date of experience: May 17, 2024
Pennsylvania
1 review
0 helpful votes
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First thing you try to upsell me on privacy. Namecheap includes privacy for free and does not "attack" me the moment I log on.

Date of experience: May 17, 2024
Colorado
1 review
0 helpful votes
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Easy to create website but images are always blurry and ive tried everything.

Date of experience: May 17, 2024
Canada
1 review
0 helpful votes
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I have been hacked twice on my domain account and the "chat" people are not helpful!

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
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It took many tries to confirm my email. It kept rejecting the code that was sent.

Date of experience: May 17, 2024
Honduras
1 review
0 helpful votes
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Muy buena solo que siempre sale la pantalla del chat deberia ser opcional el abrirla

Date of experience: May 17, 2024
District of Columbia
1 review
0 helpful votes
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Daily issues with email ever since MyDomain.com merged with Web.com and the tech support is not able to resolve issues in an efficient manner.

Date of experience: May 17, 2024
NL
1 review
0 helpful votes
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Not happy about Domain.com
From a first class service it went down to your typical Indian-callcenter-practices with zero regard for the business of the customer.

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
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The change to the domains.com website have made it extremely difficult to manage my actual website.

Date of experience: May 17, 2024
Illinois
1 review
0 helpful votes
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Your admin tool for changing names has been broken for some time now. When will it be fixed?

Date of experience: May 17, 2024
Portugal
1 review
0 helpful votes
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The new set up is not understandable. What I could do before has been replaced by paying items: creating email addresses while I already have a hosting plan! Therefore, I am searching for a new host to migrate before renewing your services!

Date of experience: May 17, 2024