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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Very Good, however the website design should be more flexible and allow for adjustability of photos and spaces
Support has been a huge help in any of my problems I've faced while piecing together my sites but the servers do seem a little slow cant use some of my larger site templates without my site going to super slow load times. Otherwise would be 5 star
Hey Ray,
Thank you for your lovely review on our support!
DJ
Customer Advocate at Domain.com
Please discontinue buying up domains to resell them to the consumer. This practice is unhealthy for your business!
Hey Charles,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
I used this service years ago and it was much easier. I'm having all sorts of problems and feel you just want me to pay for help
Hi Ginny,
We don't want you to feel that way. We want to help. Please give us a call or chat and we will be more than happy to assist.
DJ
Customer Advocate at Web.com
Hey Three,
Thank you for your great review!
DJ
Customer Advocate at Domain.com
You provided me a temporary password for my email. How can I change it? I try to use it again, but I don't have access to my email account.
Hey Jean,
Give us a call or chat and we will fix that!
DJ
Customer Advocate at Domain.com
I've been using Domain.com around 10 years now more or less and have always loved using it and recommend this service to everyone I can.
Hi William,
Thank you for your awesome review!
DJ
Customer Advocate at Domain.com
I am having trouble connecting my domain to Shopify. How do I fix this issue?
Hey Layla,
Give our live support a call or chat and we will be happy to help!
DJ
Customer Advocate at Domain.com
Different... experience as my 1st time establishing a website for my customers. I'm slowly accomplishing my website. From: Terena House
Hey Terena,
Thank you for your review!
DJ
Customer Advocate at Web.com
I have paid for google workplace and privacy and I am not allowed to use it, whenever I try to use they want to make me pay but I already paid, too difficult to manage.
Hey Andrea,
Give us a call or chat and we will be happy to help with that!
DJ
Customer Advocate at Domain.com
Parts of my website dont work and yes, ive called about it
Hey Lacey,
Give us another call. We can definitely get it fixed.
DJ
Customer Advocate at Web.com
I hate this $#*!ing company. This is the only domain host I've had where I get billed for things I no longer own. It just happened again. What the $#*! is wrong with your system. I just got billed for something through Paypal and it isnt my primary payment method. Un $#*!ing believable. I've called about the billing issue in the past, and I was treated like it's my fault. I cannot stand you $#*!s.
Hey Nicholas,
We are sorry to hear this is an issue. Please email us at reputation@newfold.com and we will be more than happy to help!
DJ
Customer Advocate at Domain.com
Find difficult navigating and putting in my information
Hi Tonja,
Thank you for your feedback!
DJ
Customer Advocate at Web.com
I use WebsiteBuilder Express-Business for my site on Microsoft 365 Education A3/A5.
The design is very close to the modern Microsoft SharePoint sites but is much simpler in use. There is a blog option as well as a Store to sell for instance books. It is possible to order regular backups for additional cost. I also use the Standard SEO service which seriously increases the number of visits. Therefore, I think that this combination of services is ideal for such an educational site like mine.
Hey Sergey,
Thank you for your kind review!
DJ
Customer Advocate at Domain.com
My experience has been with highs and lows. Also I am getting an understanding of how things work and moving forward with my business.
Hi Johnel,
Thank you for your honest feedback. If you ever need us we are a call or chat away!
DJ
Customer Advocate at Domain.com
Cant find the order form for my customers to fill out before they pay
Hi Terrel,
That's an easy fix. Give us a call or chat and we can help!
DJ
Customer Advocate at Web.com
Experience is far better than the experience with Register.com over the last 6 months or so. My site is still not working correctly though. Seems to be issues with communication at times.
Hi Scott,
Thank you for your feedback!
DJ
Customer Advocate at Web.com
Customer service is awesome. Love the templates provided and how easy it is to create a wesbite.
Hey Brandy,
Thank you for your awesome review!
DJ
Customer Advocate at Web.com
Your customer service representative, Erwin, is excellent. Thank you for all of your assistance. Elizabeth O'Connor
Hi Elizabeth,
Thank you for your review on Erwin!
DJ
Customer Advocate at Domain.com
Please provide tutorials on website design. If you already have tutorials, make them easy to find.
Hi Melissa,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Bilal,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com