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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Does not provide direction for new clients. You have displayed a handful of services that you attempt to make bundled, but has no information on these products/services in the way of usefulness. I ordered several of your services and still dont see my $#*!ing website..
Support unable to advise how to delete paypal details
Hey Ec,
Try contacting paypal! Or give us another call and we will see what we can do!
DJ
Customer Advocate at Domain.com
Easy to build it up, still working on the store part
Hey Clara,
Thank you for your awesome review!
DJ
Customer Advocate at Domain.com
Answered my questions with kindness and a lot of patience and walked me through to the end
Hi Aline,
Thank you for your review!
DJ
Customer Advocate at Web.com
Needed help with a hacked email account, got through to Lady who was incredibly helpful, knowledgeable, patient, and calm, all while providing clear instructions and a fast resolution to the issue. THANK YOU, great customer support!
Hi Martina,
Thank you for your review!
DJ
Customer Advocate at Web.com
Doing well, like the program. Could use a few more how-to videos.
Hey Susan,
Thank you for your feedback!
DJ
Customer Advocate at Web.com
I just registered a new domain yesterday - legacyadvance.tv - and it is not listed, nor did I receive any notifaction t my email.
Hey Paul,
GIve us a call and we can fix that!
DJ
Customer Advocate at Domain.com
I can't access my account. Can't open email. "Help Chat" links to porn sites. This is horrible. I want out. WANT TO CANCEL!
Hey Danica,
Give us a call and we will straighten this all out!
DJ
Customer Advocate at Domain.com
I have managed to create a website but it is so slow nobody wants to bother with it.
Hi Jeffrey,
Give us a call and we can look into the speed for you.
DJ
Customer Advocate at Domain.com
It was a very good experience representative was very helpful and everyone took his time he didn't rush really took care of me
Hi Dineo,
Thank you for your review!
DJ
Customer Advocate at Web.com
Efficient responses to all questions with courteous attitudes.
Hey Ken,
Thank you for your review!
DJ
Customer Advocate at Web.com
Hey Jared,
Glad we could help!
DJ
Customer Advocate at Web.com
I have not been able to set up the Google Workspace so I cannot create my website yet.
Hi Timothy,
Give us a call so we can set that up!
DJ
Customer Advocate at Domain.com
I have a good very good experience with you guys thank you very much for helping me set up and everything everything wasn't said what now thank you so much God bless you
Hey Natacha,
Thank you for your wonderful review!
DJ
Customer Advocate at Web.com
So far all of my questions have been answered promptly and the customer service is fantastic!
Hi Roxie,
Thank you for your review!
DJ
Customer Advocate at Web.com
It has been easy, painless, and no problems. Support has been easily reached on the rare occurrences where they're needed. They reply promptly, and they are friendly and professional. I recommend
Hi Crystal,
We just love reading this. Thank you for your review!
DJ
Customer Advocate at Domain.com
Awesome group to work with very happy with hosting
Hey Edward,
We are happy to have you! Thank you for your review!
DJ
Customer Advocate at Domain.com
I could not renew, your live chat does not work at all
Hi Deepa,
We are looking into that. Give us a call!
DJ
Customer Advocate at Domain.com
I am very pleased. The specialist was polite and professional.
Hey Samuel,
Thank you for your review!
DJ
Customer Advocate at Web.com
I can't access my domain because your website never sends me a verification email. So for me it's lower than 1 score!
Hey Sepideh,
Give us a call and we can help with that!
DJ
Customer Advocate at Domain.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Neaman,
Give us a call so we can straighten this out.
DJ
Customer Advocate at Domain.com