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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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My experience thus far has been great. I really wish there was a better way to resolve my issues.
Finding it pretty easy to do what I need to do. Still learning.
I was entirely unfamiliar with the dealings of domains and web hosting. After using Web.com, I am relatively confident manuevering around the sites.
Its taking me time to figure out the process. However, the price was right.
I continue to have problems logging on and updating my page. I wish I were able to have a professional build this page for me but not possible at this time.
Getting in touch with someone from here is a joke. Managing your account online is impossible. Find another company to use.
Wix offers way better options and every time i turn around something goes wrong
The best i ve seen easy and cool design for travel templates
Cannot seem to get past trying to find out what renewal fees are.
No explanation of next steps once setting up and purchasing.
I have a Domain.com domain name and Domain.com hosting but I am having issues getting them to work and play together.
You are so expensive and cancelling the service options is so hidden to deceive customers. Do not appreciates this.
It used to be a good service provider when I became their customer in 1997. Nowadays, it is only interested in getting new sales and does not care for its old customers. Its help service on its site has become totally irrelevant and people who are supposed to help on the phone can't speak English well and nor are they knowledgeable.
Quick, smooth process, a pleasure to do business with.
Shouldn't have to wait so long to receive the domain I already purchased. This experience is exponentially worse and slower than purchasing a domain with your competitors.
Pretty easy to use and tutorial vids available if needed.
I'd like to talk with someone about my account. I've had a difficult time making a connection. I could not find a phone number, and wait times were long on chats. They didn't respond within the timeframe given. This happened twice yesterday. I will try again today. The information about paying an account is clear, but how to get assistance is not.
Since taking over form Yodel service went down the drain. 10years with the website and you guys don't care to loose customers.
Customer support is very very slow and often not helpful. Always trying to upsell rather than fix my issue.
I have been a client of web.com for 10 years and it's been a nightmare. Steer clear of this client at all costs. My first mistake was to buy the website and buying a long hosting/domain package. My second mistake was giving web.com another chance to redeem themselves. You are at the mercy of their untrained and uneducated customer service reps which will only tell you that they will submit a ticket for someone to review your issue only for them to close out your issue before even resolving the issue. web.com has caused my website to be down due to their own internal billing errors which caused me to lose all the contents of my website. They also are very unwilling to help because they want you to use their paid consulting services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members