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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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, it's my first time...Having a hard time setting up the website
We are working in UAE and there is no option in eCommerce website to change currency and for clothing there is difficult procedure to put items qty size wise.
So far, every time I add a product, the website freezes and I have to restart from scratch. I am really frustrated. I am going to call customer service. If they can fix it I will change this rating. If not, I am finding a new place to create my website.
This service is only for experts. Email instructions are impossible.
I've been paying for this service for years. This past year our revenue has gone down and down. We've almost dwindled out of business. I saved myself by coming on to my web.com dashboard, finding that our website had not been taken care of, it was almost a full year since any updates, and it even had a dummy store on our page. Our calls through yodle/web.com had gone to ZERO. I felt betrayed. Beyond all these findings, I was dismissed for 4 days after being promised a call back with in 48 hours. There was supposed to be a "optimization" completed by 48 hours, instead it took me calling and calling. Until finally, on day 4, one of the various times I called in I got in touch with someone who said they would put the optimization in, even though they had said this same thing 4 days before. So now, I'm hoping this time it has really going to develop.
My (new) website is is still a dead link. Please fix it or return me back to my old website that worked.
Over the years you have dropped the ball. It used to be better but as you have grown things have lost their touch.
Two of my main domains were expired because the CC was expired and you guys just allowed it to be gone and not recoverable.
Your pricing has gone through the roof and no longer competitive.
Just don't have the same confident as before.
The e-commerce website builder is hard to use and it is difficult to list my products. I am disappointed with this service at the moment.
My new website that is really empty is the slower thing i ever thing. Theres no support available at my dashboard
The website is a great website but it's very difficult to learn and I wish it was easier to get to the editing page for the online store.
Learning curve. I researched but I'm still trying to figure everything out after a month. I should have used an easier site.
The payment method configuration is not easy to use, I don't know where to add it
So far it is okay but i have not been able to get notifications properly
A great website making it easy for a beginner like me!
It's taken me weeks to get issues resolved and countless hours on the phone passed from one person to the next. Most recently my web site wasn't publishing, though it said it was successful; opened multiple tickets over a couple weeks and finally someone on the phone was able to fix the issue.
Adding email to devices is not user friendly. Emails down frequently
Cannot connect to website.cannot find domain setting
I can't find or use my domain or connect it to my Adobe Portfolio.
Bad user experience. Could not search and locate holivishealthcare.com domain renewal which must be cancelled.
I don't understand what I'm continuously being charged for. I already paid for renewal for both domains bur Apparenrlt I owe you more money now. Wtf?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tim,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com