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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Can't get my email to forward correctly.
I've been troubleshooting in the help center for about an hour with no results.
Also HATE how I don't have the option to speak to someone on the phone, only wait for a chat
So far, the site hosting seems to be pretty secure. I'll let you know how I enjoy the 'behind the scenes' experience. Thanks.
I was overpriced for the google workplace, was charged twice as much and now it is not going to my google account, the email only goes into the cube. I am frustrated.
I also tried to connect with your chat and there are no answers
Sectigo Certification Authority<*******@trust-provider.com>
Got my billing address wrong and they have failed to issue me with a SSL certificate I need to activate secure web hosting for irata.foundation.
Despite repeated emails to their support team informing them of my correct address, they have yet to rectify this situation.
Disappointed.
I have been very overwhelmed and it doesn't flow as easy as I was hoping.
Ihave been in chat for an hour with no resolution. I paid my doamin account in full and I keep gewtting emails saying i ahven't paid. Whoemever i'm chatting wioth isn't helpful. NEVER GET RID OF PHONE ASSISTANCE!
I would leave a zero star if I could. Nothing but problems since day one. Called customer service to cancel account and they can't find my account, yet they seem to know how to bill me.
Connecting my domain to shopify is extremely complicated and makes me wish I bought my domain from Godaddy
Complicated to buy the domain and set them up - still having issues setting up email accounts
The website builder is not customizable enough. It should be easier to add photos, videos, and text wherever you want and at the size you want.
I misspelled my domain name and requested a cancelled but was denied, even though in the Terms of Service it says 30 day money back guarantee.
I was told I could not even transfer the account to the correct name. There should be a 24 hour grace period.
I am failing to locate things. I would like to stop auto renewal of google workspace business starter
Building my own e-commerce site has been pretty simple compared to what I was expecting.
The builder does not offer the functionality required to quickly pivot for my business needs. Simple functions are not available; meaning valuable time is wasted re-creating content
Im trying to redirect my domain name to my web page and i cant
Some of the building capability is not up to par...resizing blocks should be easy to implement.
I have been having trouble uploading some of my pictures to my website, and every time I do this, it pops up saying "server error''...I have been requesting help with this and NOONE, has replied! The last email I sent, I requested help with this issue and stated that if no one responds to my issue, I will take my business elsewhere and insist on my subscription being cancelled.
I cant get any of the services I paid for. Site is terrible to navigate and keeps trying to sell me things I have already paid for and yet cant access.
I have had trouble connecting my domain to my website. I have had a LOT of trouble trying to obtain a Google Workspace. Nothing has been easy and I will certainly not use Domain.com for anything else in the future. The help options are not helpful at all.
My domain has disappeared i am struggling finding out how to connect to my store
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members