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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Site is not user friendly. Chat support is not helpful at all.
It has been a user friendly experience so far. The prices for what I am getting also seem reasonable.
Nice templates! They make it easy for me to create and manage my own site.
Have made it impossible to cancel subscription and are stealing my money, is a complete scam.
I am trying to renew several domain names and this website is not friendly
Basically stealing $14.99 each month from my account
Still waiting to hear about my website being developed.
Its quite difficult to understand as a novice in building websites and it takes long to load but i like it
Problems with navigation and enhanced email set up
Taking my money and Wont let me cancel the auto renew
At present I'm still sorting the wood from the trees!
Very slow response and support, doesn't take customer seriously
123 it will only be used to confirm your order and for customer care.
I can't add text fields nor navigate links during website editing!
Building got easier and easier. I wish they had spell check
Cant get my domain to work and your customer service has been rude. Even after they told me what to do with my external domain it still doesnt work. I will likely cancel my trial, wanted to see if it works before I subscribe for a year
I am having issues adding layouts or moving information around
I love the fact I can speak and text some one I would like better help and clarity on the payment plan and a video explaining step by step how to build a web page and what each feature does. It will make it better for people to stay.
You might just be me but I don't understand why it's taking so long to get my website
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB