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NetworkSolutionsReviews 10,281

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Pennsylvania
1 review
0 helpful votes
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I love it but I wish the CRM was more modern. I still like how I'm getting used to everything. Another thing I would love to be able to do & I hope it someday can be implemented is more automations for banners text boxes and just inital home page website visiting.

Date of experience: March 8, 2023
New York
1 review
0 helpful votes
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Many domains and years with Domain.com and never a problem that wasn't solved in one call.

Date of experience: March 8, 2023
Colorado
1 review
0 helpful votes
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As a novice, and like most inexperienced people who choose to set up a website, your help pages tend to be very vague. Even doing a live chat, Ritesh was unable to assist.

Date of experience: March 8, 2023
Georgia
1 review
0 helpful votes
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I am not receiving the service or attention that I thought I would be getting.

Date of experience: March 8, 2023
Lebanon
1 review
0 helpful votes
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A very reliable webhosting service with very good support.

Date of experience: March 8, 2023
Maryland
1 review
0 helpful votes
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Great service
Wish the ui was a little more user friendly and when I type thing in text boxes it backspaces very slowly. Like takes a whole minute to delete a paragraph. I also wish I could change my website more from the template

Date of experience: March 8, 2023
Virginia
1 review
0 helpful votes
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I have spent two plus days working with your people and paid lots of money. Finally thought issues were solved. Published my updated site and it loaded to eliz at web.com... not my newly created and paid for domain!

Date of experience: March 8, 2023
Canada
1 review
0 helpful votes
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I had trouble with my e mail and Deepak insisted that the issue was with Tucows or my personal e mail settings. He failed to help and I only found out what the issue was when I searched thru the web.com site. Perhaps he should get to know the products you offer a bit better.

Date of experience: March 7, 2023
New York
1 review
1 helpful vote
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Very disappointed in the web builder. Only 2-3 days of using it and it never has my format consistent. Pics all misaligned, header messed up and all the support i got gave me 2 escalated cases and still no answers or resolution. I did a lot of research in companies to see who to sign up with for my website and so far i regret choosing you.

Date of experience: March 7, 2023
Tennessee
1 review
0 helpful votes
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Before I could make payment I get text saying my card was used and I never submitted. Unable to change card. It keeps taking me to screen to pay like it never went thru but I got confirmation email.

Date of experience: March 7, 2023
New York
1 review
0 helpful votes
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I see 5 charges from domain.com on my card that I cannot trace to activity in my domain.com account.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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I'm having issues and there isn't anyone to speak to and the chat wasn't able to help and referred me with a case # but emails aren't working, a phone conversation would be much much easier and more than likely faster.

Date of experience: March 7, 2023
Massachusetts
1 review
0 helpful votes
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I didn't want this domain as you put an http in the address I wanted. Please remove the http from this domain as i don't want it with a http. Your site is very misleading and trapped me into something i do not want. I don't believe your site did this also who in their right mind would put an http in front of any webpage? I AM NOT HAPPY.

Date of experience: March 7, 2023
Brazil
1 review
0 helpful votes
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You make it purposely impossible to set up an email account

Date of experience: March 7, 2023
Illinois
1 review
0 helpful votes
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HOW DARE YOU STOP USEING THE PHONE WHAT ARE YOU SUPOSETO DO WHEN YOU HAVE A COMPUTER PROBLEM.
YOUR SITE DOESN'T WORK ON MY PHONE I AM USING OPERA
I AM NOW LOOSING RENTALS BECAUSE MY WEBSITE WON'T FOWARD MY RESERVATIONS NOW I CAN EVEN TALK TO ANYONE

Date of experience: March 7, 2023
New York
4 reviews
0 helpful votes
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I have not been able to renew briards.com and I can't seem to find someone to talk to about the renewal.

Date of experience: March 7, 2023
Michigan
1 review
0 helpful votes
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Customer service doesn't really help they tell you one thing and do another

Date of experience: March 7, 2023
North Carolina
1 review
0 helpful votes
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I'm still learning this website but it's pretty decent so far.

Date of experience: March 7, 2023
Arkansas
1 review
0 helpful votes
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It is taking a while to learn to navigate the system. I hope I am getting close to publishing the first blog.

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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Outdated platform, higher than average hosting rates, difficult to transfer out and I'm unable to update my contact info.

Date of experience: March 6, 2023