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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I have to keep calling to talk to someone whenever I want to do something new because the products are not added to the cart correctly.
All issues I've had were fixed within a timely manner, and they helped me through the problems at hand. Will definitely be recommending this service to others I know.
I tried to renew my domains name 4 days in a row and your site kicked me out each time and deleted my domain today, only to charge me $200. This is how you treat your long standing customers. THIS COMPANY SUCKS
I can never log in a upgraded to a business page and yet it wont let me add shop just keeps saying upgrade but yet it says im alrwady a business page on my website manager im very dissapointed and not to meantion the lack of custoer service i have still yet to get a hold of!
Poor communication along with delays in developing a website.
No live chat available. My cc expired and my email account was suspended without notice. Now i have to wait in a 1 hour chat cue to try to get my business email working again. Nighmare. I really need to find a better company
Good experience so far...finding my way around on a few features
Just getting used to the set up but so far reasonably useable.
Was confusing at first, but after a few tries making a website was simple
It may be user error however everything I try and do is asking me to buy something I already have these things included in purchased features and am struggling to navigate to set anything up.
Unable to get the agent to help on chat even after waiting for 45 minutes. Wait time shows 20 Minutes.
Unable to get assistance from Live Chat - no one responded. There was confusion in the billing - terms of subscription did not match up order and no one responded to my inquiry.
Well in 98% of Time your guys are cool.
But if there is a serious problem i keep waiting
I feel like a simple procedure is being complicated
domain.com does not always work! I get error messages all the time and site wont open unless i open in INCOGNITO site
The best hosting ever but:
1 database traffic limitation like ******* error
2 not easy to manage several sites together
3 i can give cpanel user for any site user or devoloper
Today the site is running horribly slow. Otherwise, I've been pleased with the ease of use.
The site is very slow with editing the website. When editing text it has lag.
I'm finding it very difficult to find answers to my billing questions.
Paid for everything and can not seem to access anything
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members