business logo of NetworkSolutions

NetworkSolutionsReviews 10,281

4.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
How would you rate NetworkSolutions?
grey star
grey star
grey star
grey star
grey star

NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Pick X.
Unfollow Pick X.
Share Review
Report Review

The interface is terrible, slow, hard to get the info I need and confusing.

Date of experience: March 13, 2023
Colorado
1 review
0 helpful votes
Follow Bill H.
Unfollow Bill H.
Share Review
Report Review

Could be better Could be worse.
April 12, 2023

Chat needs improved for customers. Chat is terrible for help

Date of experience: March 13, 2023
Chile
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

I did try to creat workspace from google and it was pending since many days so i can not work

Date of experience: March 13, 2023
Virginia
1 review
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

I talked with your help desk about DNS setting - was told they corrected it - later found out they had not changed a thing.

Date of experience: March 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Parker X.
Unfollow Parker X.
Share Review
Report Review

Worst web hosting platform I have ever worked with

Date of experience: March 13, 2023
California
1 review
0 helpful votes
Follow Denis P.
Unfollow Denis P.
Share Review
Report Review

Have been using Domain.com for years, and very happy to keep using it.

Date of experience: March 13, 2023
Canada
1 review
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Share Review
Report Review

I cannot access my website
April 12, 2023

I cannot access my website. I want to see how it looks

Date of experience: March 13, 2023
Panama
1 review
0 helpful votes
Follow Tristan H.
Unfollow Tristan H.
Share Review
Report Review

You promote an $200 add bonus for website builder ecommerce plan but the MAIN PAGE never says is only for US and NEVER SAYS you have to spend more first. I is black promotion, not clear. I been spending here in domain 1000s on dollars for the las 10 years, now I feel scamed and I want to move all may domains in the near future. I need to be clear on your promotions.

Date of experience: March 13, 2023
Michigan
1 review
0 helpful votes
Follow Leslie T.
Unfollow Leslie T.
Share Review
Report Review

Not bad
March 12, 2023

Not bad. No experience here, what so ever...and i'm putting a site together. That's impressive. I've got a ways to go but so far so good! A clearer way to access google workspace that I've already signed up for would be great, i seem to be stuck on that one!

Date of experience: March 12, 2023
Iowa
1 review
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Share Review
Report Review

Great way to get my company name out there at gobulladvertising.com and use this platform! Highly recommend web.com.

Date of experience: March 12, 2023
Iowa
1 review
0 helpful votes
Follow Yvette A.
Unfollow Yvette A.
Share Review
Report Review

It's been a pretty quick way to put together a site!

Date of experience: March 12, 2023
Australia
1 review
0 helpful votes
Follow Lloyd H.
Unfollow Lloyd H.
Share Review
Report Review

Very difficult to try build a business website, no real tips or guides just have to try figure it out myself.
If i had known i would not of paid for anything

Date of experience: March 12, 2023
South Carolina
1 review
0 helpful votes
Follow Rashida T.
Unfollow Rashida T.
Share Review
Report Review

The site is quite difficult to navigate and design a simple website. I will not continue with this platform.

Date of experience: March 11, 2023
Louisiana
3 reviews
0 helpful votes
Follow Zim E.
Unfollow Zim E.
Share Review
Report Review

Website is both a little confusing and slow to respond at times.

Date of experience: March 11, 2023
Massachusetts
1 review
0 helpful votes
Follow Andrew Z.
Unfollow Andrew Z.
Share Review
Report Review

We have spent days trying to build our website and the website bundling tools never show up. I reinstalled my whole Apple operating system, deleted all caches and cookies, still nothing. The problem is on your end. I want to keep my domin connections press.org. I want my money back for the web hosting. I will go elsewhere for hosting.

Date of experience: March 11, 2023
GB
1 review
0 helpful votes
Follow M X.
Unfollow M X.
Share Review
Report Review

Does exactly what is says on the box at reasonable and understandable pricing

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
Follow Tyai F.
Unfollow Tyai F.
Share Review
Report Review

Privacy protection is not included in the price for the domain and support cannot be reached via phone which I found out after transferring my domain.

Date of experience: March 11, 2023
Kentucky
1 review
0 helpful votes
Follow Charles G.
Unfollow Charles G.
Share Review
Report Review

I can't seem to maneuver to the things I need to do. I get emails telling me that my domain has not reached the age to transfer, but cannot tell why not. I get emails about my SSL certificate, but we cannot seem to resolve that. I am beyond frustrated.

Date of experience: March 11, 2023
Saudi Arabia
1 review
2 helpful votes
Follow Eid A.
Unfollow Eid A.
Share Review
Report Review

They are group of scammers! I purchase domain and email but after I paid they asked me to pay more to get an email and domain active (even though I paid already for them). I can not remove my payment and customer agent said they even can not pause or delete my account. The only option they offer to disabled my subscription but it's a lie. They're keeping charge me without even I use this website.

Date of experience: March 11, 2023
Colorado
1 review
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review

Give Yourself time, it will come.
April 9, 2023

So far things seem to be OK. For someone that has little experience with computers, i have been able to get things working. Slowly but getting it done. Thanks...Jim

Date of experience: March 10, 2023