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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I mean I had it for less than 24 hours and so far so good i mean I don't know how to use a computer pass like 49 percent I don't know to use office or none of that but this was easy to learn i recommend the templates suck but I'm good one for now till i get more money
Good overall, but kind of difficult to find certain things in the menu.
I'm still learning an it doesn't work sometimes when I log in
None of my emails get returned. I have questions. I paid for a domain and now it's cancelled. The customer service is horrible.
Need enough time to work on your notifications, so pls avoid short notice
My first time attempting to create a website. It turned out well, the support team is exceptional.
Still getting use to the new format. Taking a little more time than expected.
Moments after I signed up - you sold my name to solicitors. I have received over 150 telephone solicitations in 6 days.
Absolutely unimpressed not customer centric - money grabbing sharks!
I am trying to put in a new credit card number and it is rejected every time.
Perfect for a startup business with a minimum budget.
Can't set up e-mail password no matter how many attempts using the instructions above, therefore I cannot set up my business e-mail!
Website is EXTREMELY difficult to design! No options for things like search bars, poor layouts Etc. I may be canceling my account!
Customer service over the phone was no help. No my website is down and I seem to can't find no help to get it fix.
My experience with domain.com started out a little rocky at first, but it has been over two years now, and I have grown my collection of domains. Domain.com has been very easy to work with, and manage my domains and websites quite easily. The central dashboard allows me to quickly get to configurations and settings, which makes domain management simple yet effective. I really appreciate using domain.com and will continue to do so.
Worst mistake i made buying a year here and wasting $100. I should have paid more and gone with WIX. Whole site i had started building disappeared. It won't let me open my website i was working on. Worst mistake of my business so far. So off to get a wix account.
The control panel says my privacy option is enabled. However, all of my private data has been on the WHOIS internet. Your privacy service has failed so far.
The app will not let me add my own pictures I can't even edit text this sucks
If I've paid for a service, why am I being bombarded to make more purchases before the order is satisfied? This is preposterous!
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB