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NetworkSolutionsReviews 10,281

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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New Jersey
1 review
0 helpful votes
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I mean I had it for less than 24 hours and so far so good i mean I don't know how to use a computer pass like 49 percent I don't know to use office or none of that but this was easy to learn i recommend the templates suck but I'm good one for now till i get more money

Date of experience: March 19, 2023
Louisiana
1 review
0 helpful votes
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Good overall, but kind of difficult to find certain things in the menu.

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
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I'm still learning an it doesn't work sometimes when I log in

Date of experience: March 19, 2023
New York
1 review
0 helpful votes
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None of my emails get returned
April 18, 2023

None of my emails get returned. I have questions. I paid for a domain and now it's cancelled. The customer service is horrible.

Date of experience: March 19, 2023
Kuwait
1 review
0 helpful votes
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Need enough time to work on your notifications, so pls avoid short notice

Date of experience: March 18, 2023
Canada
1 review
0 helpful votes
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My first time attempting to create a website. It turned out well, the support team is exceptional.

Date of experience: March 18, 2023
Texas
1 review
0 helpful votes
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I have not heard back about a question I asked several days ago.

Date of experience: March 18, 2023
New York
1 review
0 helpful votes
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Still getting use to the new format. Taking a little more time than expected.

Date of experience: March 18, 2023
Washington
1 review
0 helpful votes
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Moments after I signed up
April 17, 2023

Moments after I signed up - you sold my name to solicitors. I have received over 150 telephone solicitations in 6 days.

Date of experience: March 18, 2023
Thailand
1 review
0 helpful votes
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Absolutely unimpressed not customer centric - money grabbing sharks!

Date of experience: March 17, 2023
Illinois
1 review
0 helpful votes
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I am trying to put in a new credit card number and it is rejected every time.

Date of experience: March 17, 2023
Ohio
2 reviews
0 helpful votes
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Perfect for a startup business with a minimum budget.

Date of experience: March 17, 2023
New York
1 review
0 helpful votes
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Can't set up e-mail password no matter how many attempts using the instructions above, therefore I cannot set up my business e-mail!

Website is EXTREMELY difficult to design! No options for things like search bars, poor layouts Etc. I may be canceling my account!

Date of experience: March 17, 2023
New York
1 review
0 helpful votes
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Customer service over the phone was no help. No my website is down and I seem to can't find no help to get it fix.

Date of experience: March 17, 2023
Oregon
2 reviews
0 helpful votes
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My experience with domain.com started out a little rocky at first, but it has been over two years now, and I have grown my collection of domains. Domain.com has been very easy to work with, and manage my domains and websites quite easily. The central dashboard allows me to quickly get to configurations and settings, which makes domain management simple yet effective. I really appreciate using domain.com and will continue to do so.

Date of experience: March 16, 2023
Washington
1 review
0 helpful votes
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Worst mistake i made buying a year here and wasting $100. I should have paid more and gone with WIX. Whole site i had started building disappeared. It won't let me open my website i was working on. Worst mistake of my business so far. So off to get a wix account.

Date of experience: March 16, 2023
Ohio
1 review
0 helpful votes
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The control panel says my privacy option is enabled. However, all of my private data has been on the WHOIS internet. Your privacy service has failed so far.

Date of experience: March 16, 2023
Minnesota
1 review
0 helpful votes
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The app will not let me add my own pictures I can't even edit text this sucks

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
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I tried to purchase a domain and you suspended my account. Not happy.

Date of experience: March 16, 2023
New Jersey
1 review
0 helpful votes
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If I've paid for a service, why am I being bombarded to make more purchases before the order is satisfied? This is preposterous!

Date of experience: March 15, 2023