On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great so happy I can chat anytime with customer service.my first website and online store so I have many many questions
PLEASE PROVIDE TWO METHOD OF AUTHENTICATION.
I raised this issue cuple of times in chat before and all these years nothing happiend?
I dont feel safe here in Domain.com
When I went to the shopping cart, there was an issue on your end.
When I went back into the shopping cart, the prices has increased.
Also, I was unable to use the Promo Code for some reason.
I could not find a telephone number to call for support,
And your Chat Assistant was pretty much useless.
You guy are good. I hope people understand how great your service is at the launch of the first Online Workplace. Thank you for your service
I am unhappy with many things on this website builder.
I've been trying to cancel my account, but I'm still finding charges. I'm going to get back on the website now to try once again to cancel my membership.
Why can I not navigate from my home page to my website building tool? I have worked on it already and even bookmarked the page, but cannot get to it now.
Haven't been on since new upgrade would like to reevaluate after a look, old way was not user friendly
I cant find any good templets for my site. Also, its very difficult to understand how to use the site. I asked the bot for help and it was down. I had the website for a week. I cant go back and change some items without me loosing all the little work i can do. Horrible experience, i kind of hate i paid for it.
The system is very slow and drops connection durning website changes, Your customer service tech told me to email the change to *******@web.com and then received email saying not to send to that email.
Once I figured out that building my website would work better on my PC i was able to quickly build a good website.
Its ok, the undo button does NOT work. You can only create a backup three times. Not super impressed so far.
Sometimes I face challenges login in my account. It takes a lot much more time to land on my dashboard. 505 error occurs alot
I have no clue what I'm doing when it comes to computers and I am actually finding this website very smooth and easier too use than I thought. If I can do it, anyone can!
I registered a Domain but cannot see any record of it.
While I like your service and it's ok for my needs, it would be more helpful to me if I had some api access to my DNS domain so that I can update my DNS records more dynamically.
This is the worst experience ever. This company is a filthy scam house and should be ashamed of themselves. Avoid.
Its a powerful platform, though it gets more expensive each time I log in.
I am still awaiting for tech support to fix my scheduler I have called, e mailed, and joined chat several times. My clients cannot book, they cannot pay, website is useless without this working. I have a ticket number but keep getting told they are putting in for back end to look into it.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members