NetworkSolutionsReviews 10,281

Its a bit slow to open your company's website. We recommend to use some CDN service to speed up. Thanks

If i could give less I would. Web.com has been horrible. Has cost me business and is less than professional when it comes to addressing issues. You couldn't handle my email. I moved my domain to you to make things easier. So far my website is only available to certain parts of the country. The answer is always 48 hours and it will be up and running. Here we are three weeks later and its still 48 hours. Now my domain is locked and I cant move it to a place that can actually host me properly. As a new business trying to build a brand not having an email and not having a working website has left me out of being able to focus my attention to my business. I've lost hours in the chat and on the phone. No resolution. This company was supposed to make building my website easier. It has failed miserably. And I can't even chalk it up as a loss and move on. I'm left waiting for my domain to get unlocked to move on. Waste of time.

This is probably my first review of any sercive ever, they are so bad that they got me to write a review.
When I need their help with basic stuff such as pointing my domain to an A record, the chat/phone support has no idea what they are talking about, they are clueless of anything tech-related and takes forever to even answer you.

We are in 2023 and even a bot is better than their support, so I used chatGPT and got the help I needed.
I moved all my domain from Register.com to a different provider.

I have no Idea how this company is still running.
0 stars.

I did not authorize my website Climate Change Plan B to go online. I explicitly told Lincoln yesterday I did not authorize my website to go online and I felt the website was totally mixed-up, fraught with errors, not at all what I requested, and had completely loss the spirit of the mission. I had previously sent Lincoln an email with the corrected text and where the text should be placed. It was completely ignored. I resent that text yesterday with the understanding that he understood my concerns, that he would act in good faith to make the needed corrections (which are major), and that he would call me the following day to take care of all the problems, since they are clearly major.

Again, please take the unauthorized website immediately. There could be real credibility and liability issues to Climate Change Plan B.

I have had nothing but issues with purchasing a domain. So many that I ended up buy the domain twice because you sent me an email telling me the time lapsed. So I' am now told you won't refund one. I wish I would have stayed at godaddy. I will not recommend you to anyone. No help, and no refund, Horrible service. I emailed 4-5 times asking for help heard crickets. Very upset over my treatment. You have taught me how to NOT to treat my customers. And I've already message with your people over this to NO help!

My sites are not visible, your support sucks, you somehow started taking payment automatically when I had this account on a manual renew, you raised prices with no warning and everything about this site sucks, I will be exploring square space and trying to leave you very soon. Domain.com and Bluehost are terrible. Useless, waste of money.

There a[[ears some sort of error when I tried to verify my email and now I can't seem to get full access to my domain.

Your system kept telling me it couldn't process my payment, but ended up putting 4 pending charges on my card. It looks like at least one made it through.

So far it's been very easy to navigate. I am not quite ready to build the site as I have other tasks to complete before I take this business live.

I tried to get a refund but was charged 20.98 twice for one domain and I won't work with them again.