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NetworkSolutionsReviews 10,283

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Oklahoma
1 review
0 helpful votes
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I like the site but I wish there was more freedom to move things around on the templates. It is not as user friendly as I had hoped.

Date of experience: April 7, 2023
Canada
1 review
0 helpful votes
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I am trying to connect my domain from you guys to Shopify and both you guys and Shopify make it EXTREMELY hard to connect, like?

Date of experience: April 7, 2023
Indiana
1 review
0 helpful votes
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So far, the experience has been horrible. I've been a customer for 3 days and I am already having several different issues that your little to no English agents can't even resolve.

Date of experience: April 7, 2023
Illinois
1 review
0 helpful votes
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With me not to computer savvy, Domain. Com has made it so easy for me to navigate throughout the website. And always available to help. Love it here. Also i was able to get my website up in no time.

Date of experience: April 7, 2023
Hungary
1 review
0 helpful votes
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Please dont autocharge or at lease, let it be charged back on the day. (or hour) or just dont charge yearly so I can at least afford it.

Date of experience: April 7, 2023
Maryland
1 review
0 helpful votes
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My Register.com email has been out of commission for 4 days and they blame Microsoft! Register.com is a terrible company and I would like to hear from Microsoft on why it is to blame. My business is in the toilet, thanks to Register.com.

Date of experience: April 7, 2023
Puerto Rico
1 review
0 helpful votes
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No me dejo activarlo y ahora no funciona

Date of experience: April 6, 2023
Illinois
1 review
0 helpful votes
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I'm still figuring out all the things I need to set up. Tutorial or step by step with explanation would be helpful.

Date of experience: April 6, 2023
Colorado
1 review
0 helpful votes
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The system glitches, my website reverts back to an old version, issues with long in etc...

Date of experience: April 6, 2023
Georgia
1 review
0 helpful votes
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The site required me to pay more money to access the "Google Workspace Business Starter," which I'd already paid for. This site is requiring me to pay again for this feature.

Date of experience: April 6, 2023
California
2 reviews
0 helpful votes
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I registered a Domain name in March but want to change the name.
I reached out to the chat twice and received NO response.
I went online to find the answer, to no avail.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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You take way to long to propagate DNS. And that you clear it so my website gores down is ridiculous.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Not happy trying to add email to domain and can't get a live person

Date of experience: April 6, 2023
Tennessee
1 review
0 helpful votes
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Im trying to remove my credit card on file permanently.
There is only an option to edit my credit card info and not an
Option to permanently remove it. Please remove my credit card on file permanently. I do not want auto renewal. Thank you. James

Date of experience: April 6, 2023
South Africa
1 review
0 helpful votes
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I am having trouble connecting my domain to my site

Date of experience: April 6, 2023
New York
1 review
0 helpful votes
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It's hard to access my website management and it's annoying

Date of experience: April 5, 2023
Florida
1 review
0 helpful votes
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Have asked multiple times for a change to my site, my toll free number which i bought from ya'll is no longer valid due to ya'll discontinuing the service, that sucks by itself, but having an invalid phone number on my website, when 99% of my business comes through my website is very bad for business!

Date of experience: April 5, 2023
Singapore
1 review
0 helpful votes
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Don't be too complicated, just be secure and easy.

Date of experience: April 5, 2023
Indiana
1 review
0 helpful votes
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There was no communication about how the cloud migration would impact our daily usage of the our servers, as a host.

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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It's absolutely disgusting to not help a customer change the domain that was spelled wrong. Lost my business and many others because I plan on publicly telling the restaurants in my area on our Facebook group

Date of experience: April 5, 2023