Netflix Reviews Summary
The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.
This summary is generated by AI, based on text from customer reviews
A lot of low budget shows, but amazing story lines. Some, very pointless shows. Some new top rated. It's give or take on what you like.
Great streaming, I love Netflix so much to watch and see.
Signed up for a free trial, they promptly took £8.99 from my account, I have been 26 days trying to get it back. Been in touch 7 times and get the same old flannel from whoever i speak to,"Yes your refund is on its way to you" rubbish, very disappointed. Have cancelled my account my card company have blocked Netflix in case they ignore the cancelled account, I will not use them again and do not recommend them to anyone. Very poor service and even worse for customer relations or satisfaction
Netflix never has any of the old movies I like to watch like jaws, 300, blue streak etc I'm thinking about canceling them
The shows that are available are very old. They seldom offer anything new. They are just now offering Shawshank Redemption. How old is this movie?
Netflix is good value for the money. Titles are somewhat limited in Canada but there remains a good selection.
I subscribed at the beginning. The red envelopes with DVDs were always what I expected. I now subscribe to streaming service. Their self produced movies and series are almost always of great quality and interest. I also have Amazon Prime Video. Between them I can watch almost everything I look for. Both are weak at recent movies, but guess the theaters need something to sell. Unfortunately I spend too much for subscriptions to both services. I prefer Netflix to Amazon for 1 important reason. Amazon has many movies and series that are not available for Prime subscriber viewing but must be rented or purchased. When you log on Amazon should match your ID to whether you want to see non=PRIME subscriber viewable movies and series.
Just put on a kids show and they're all silenced... ahhh peace!
I have been a member since this company began. I have never had a problem with any of their products, and have even purchased used DVDs. When reporting problems, the customer service department has always been helpful and resolved the issue in a timely manner.
Hard to imagine my life without Netflix! House of cards is my favourite show!
Ever since Netflix appeard, I have been a memeber. It is my most favorite online membership I have! We have the family package, so each of our family members can watch what they like on either their Ipads, TVs, or cell phones and on anything that you can stream the internet. I watch Series, Movies, Documentals, National geographics, learning, investigating, recitals, cartoons, international movies and anything you want to watch. You'll never be bored of watching or streaming through their choises. I've never had a problem with them, so I have no Idea how their customer service is. It is something that I really recommend to have! I don't think anybody can regret having Netflix. Oh, and one more thing for people who are questioning in subscribing, they don't have a contract, so you can stop whenever you want.
We enjoy Netflix in the privacy of our own home, away when traveling, visiting kinfolks, where ever. So many venues to choose from. So far, we have enjoyed it to the max.
My favorite streaming service. It has tons of movies and tv shows.
Good streaming service. Makes it so easy to see everything.
Less expensive than cable, no excruciating advertisements, watch when you want. I wish they had a greater selection of items to stream, but for the price it is a good service that gives a good video quality based off of the quality of your internet connection. Volume is often on the low end, so you will probably need to turn your volume up higher than with some other video sources, but that is easy enough to do.
I love Netflix. I wish they brought back the 2000s version of Battle Start Galatica, that was the whole reason I got Netflix in the first place.
Fantastic streaming service. I sincerely hope they expand literally everything.
About the business
Netflix offers streaming movies and TV shows in addition to a DVD by mail rental service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members