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Arizona
3 reviews
1 helpful vote
Follow Deborah C.
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I do wish more of the older movies and shows were available to stream. I know I have the option to add to my membership then order the dvds but I am on a tight budget so can't add that to my bill right now. There is ALOT of variety though and I love having them!

Date of experience: March 21, 2016
Louisiana
1 review
0 helpful votes
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Password Sharing
May 29, 2023

You will lose and are losing new customers due to this new rule. Your company is most concerned about money money money. Putting Money before your customers you will Fall.
Who cares if people share passwords. By sharing most people will end up signing up for their own subscription. The way you are going about this is guaranteeing your company will lose and is losing subscribers and in time will fall. Love how this determines your credibility on reviews. Lmao

Date of experience: May 28, 2023
Netherlands
1 review
0 helpful votes
Follow Jan B.
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90% of the "new" movies are Korean/Taiwanese/Chinese/Japanese etc. B-movies.
This new Netflix trend started in 2024

Date of experience: June 29, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Hailee R.
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Every time I want to watch Netflix if I haven't watched it in a little bit it makes me go through this process of ether making a new household for more money, making a new account or that I'm traveling. This is annoying, tonight i have both of my little siblings over and they both wanted to watch Netflix, I had to go through that process again at 11:30 at night and there were so many stupid steps and extra crap I dint want to try and go through just to watch some mediocre show. And I'm definitely not going to pry more for an other "household" when I only live in one house. This is ridiculous. And I'm seriously Debeating on just canceling my subscription and going elsewhere.

Date of experience: June 22, 2023
Pennsylvania
10 reviews
70 helpful votes
Follow MICHAEL K.
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Today with hundreds of cable channels to flick through and on-demand choices from your cable supplier... it's actually a pretty good bargain to have NETFLIX as an alternative source of entertainment! The cost per month is nominal, and the wide variety of categories to choose from are fairly extensive. I tend to watch a lot of documentaries on NETFLIX, and find them to be for the most part very good entertainment. Movie selections are also very good, and you can dial in the type of movies you are interested in such as drama, scary, action, etc! All in all, I really feel that NETFLIX is a very good source of viewing options at the right price. Don't get me wrong... NETFLIX is not the end all be all... but dollar for dollar it provides some great viewing. If you never tried NETFLIX, I would recommend it especially for having a wide enough selection to suit almost everyone in your family. Thumbs up here for NETFLIX!

Date of experience: November 24, 2017
Florida
5 reviews
6 helpful votes
Follow John M.
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I've been using netflix for about 10 years. They have super customer service and a solid product.

Since they have expanded to online viewing, I've pretty much stopped getting the DVD's. I can watch everything through my Wii.

If you have a Wii, PS3, Xbox360 it worth the try.

Date of experience: May 9, 2011
California
19 reviews
98 helpful votes
Follow Kasey P.
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Netflix is best way to catch up on any of your TV shows or even old classic movies. I usually signup for netflix every summer to catch up on my movies and shows. I even rent some really old school movies like the Goonies. Best part about netflix is you get awesome pricing plans which you can choose from. If you're a crazy movie fanatic like me you can order 3 movies at ones and send them back one by one as you finish watching them, and get more in return.

Date of experience: August 17, 2010
Canada
1 review
0 helpful votes
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Truly Disappointed
January 11, 2022

As I pay for the "amazing TV app"Netflix, I look through Upcoming titles. Every one of them is a B or a C rate movie, with which I can watch on other TV apps that are FREE. The only shows that seem worth the app are the exclusive ones. So, I pay for the app for 1 month to catch up on them. Then drop the app, go to free app and watch A rate movies. Waste of time and money, utterly.

Date of experience: January 11, 2022
0 reviews
581 helpful votes
Follow Jeremy G.
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Great for foreign films, independant movies, concert DVDs, classics, and TV shows - I think the real value of Netflix is always having a DVD lying around that you want to watch. Even if I only watch one movie a month, it's all about that random rainy Tuesday night when there is nothing on TV and going to Blockbuster is too much trouble. That's worth $15 a month to me. That said, I love watching Warner Herzog films from the 70s that you can't find anywhere else. And I love watching Flaming Lips concert DVDs that I would never buy, but am happy to have mailed to my house. Same goes for episodes of Curb Your Enthusiasm. It's a great service.

Date of experience: May 18, 2007
West Virginia
7 reviews
21 helpful votes
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Netflix rocks!
March 4, 2017

Great service for both the movies download and the DVD thru the mail. I have both and love them... the DVDs arrive so quick I don't see how they get them so quick to me. Am glad they but Blockbuster out of business... haha!

Date of experience: March 4, 2017
Georgia
5 reviews
33 helpful votes
Follow Frieda B.
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And just like Neck Licks-Netflix is pure pleasure. The original series are some of the best entertainment to be found ANYWHERE! There is always something to watch-its not a bunch of empty channels-you get far more than what you pay for! If you cut the cord-as we have-and want to pay for just one entertainment resource, Netflix is the one to get.

Date of experience: December 4, 2017
New Hampshire
4 reviews
8 helpful votes
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I love Netflix!
March 10, 2015

Netflix is worth every penny! I do not order DVDs I just stream through my ps4. I love that there is no commercials or stupid ads! It very rarely has maintanince issues! The only thing I don't like about Netflix is it doesn't update shows or movies very often! And some shows it won't add all the seasons. Instead of starting with season 1 it will start from like the 3rd or 4th season but say it's season 1. Other than that I have no complaints!

Date of experience: March 10, 2015
Washington
15 reviews
51 helpful votes
Follow Walter J.
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Look for shows to move from Hulu Plus to Netflix as they get farther from when they were first produced. Thus Netflix and Hulu Plus are very complementary to each other. However, if you don't mind waiting longer to see a new TV series and want a large selection of movies and shows for your money you can't beat Netflix. When we get behind on watching a TV series such as one we thought was cancelled but was not in fact cancelled or moved to cable instead, we switch from Hulu Plus to Netflix. We also when we have time watch complete or many episodes available shows on Netflx rather than be always waiting for the next episode.

Date of experience: April 5, 2015
Idaho
7 reviews
43 helpful votes
Follow Gelinda J.
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I don't get it, Netflix has raised there price to $9.99 a month yet you can't get any good movies. Even if you do get a good (new) release it is no longer new. This use to be a great place to get good movie. Now you pay more, and get crap for movies. With the price of going to the movie theaters so expensive this was a good way to get the same moves at home for a good price. Not any more. I am not a happy camper.

Date of experience: April 9, 2017
Australia
1 review
0 helpful votes
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Amazing!
August 11, 2022

This new series The Sandman is amazing! This is something that I waited for long time, it really keeps my attention from the beggining until the end. Lord of the Dream is such a perfect role for Tom! He really give us great perfomance, al least 4 episode that I watch for now.

Date of experience: August 10, 2022
Wisconsin
7 reviews
1 helpful vote
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Basic User
October 27, 2015

I just get the DVDs sent to my home. I do not watch a lot of TV but when I do, it usually is way after the release. So I am grateful that I can get such items saved and sent to me to watch anywhere at anytime and at my convenience. I also like that I can get a lot of foreign movies and shows that I cannot get elsewhere.

Date of experience: October 27, 2015
Ohio
4 reviews
7 helpful votes
Follow Niko T.
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Huge collection of movies and TV shows. Very entertaining. The monthly price is affordable and valuable for the quality of services they provide. Couldn't find a better website to watch movies and shows.

Date of experience: October 19, 2018
DO
1 review
0 helpful votes
Follow Efrain D.
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I don't have an acc. And am being charged 2xs. Contacted cust. Service and was told that they can only refund one charge and for the first one I have to submit a dispute with my bank. I told the rep. That my bank did not charge me without an acc. That it was Netflix. Asked for a supervisor and was denied to have one on the basis that the supervisor will tell me the same thing that he was telling me. Netflix is a rip-off. They acknowledged that I did not have an acc. And still will not refund my money.

Date of experience: July 17, 2023
Minnesota
1 review
0 helpful votes
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Money hungry thieves
May 24, 2023

If we pay $20.00 a month, oh wait $19.99, for the premium plan, it is NONE of your business what 4 or where those 4 devices are located. I travel A Lot and have 4 different devices I use at home that TRAVEL WITH ME. So now I can only watch netflix when im stuck at home? BS. I know more people will cancel than continue service with you. YOU HAVE CROSSED A LINE!

Date of experience: May 24, 2023
Tennessee
3 reviews
10 helpful votes
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I LOVE NETFLIX!
December 16, 2016

I have no problem with Netflix. The only thing is I wish the had more the new movie. And more of the tv series. Like Fresh Prince of Bel-Air, George Lopez show I love George mom benny. And some of the old tv series like I love lucy, bewitched, I dream jeannie.

Date of experience: December 15, 2016

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
278
value
277
shipping
113
returns
117
quality
258
+46