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Canada
1 review
0 helpful votes
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WOW
September 9, 2021

NeatoShop is one of the best in terms of customer service. I had an issue with a t-shirt order and they replied so fast and was able to address the problem without any hassle nor extra cost to me. Sure, some people may consider their shipping times "long" but wow, it was worth the wait for the great quality product. Thank you, Alex@ NeatoShop. Highly recommended!

Date of experience: September 9, 2021
Pennsylvania
1 review
0 helpful votes
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I love NeatoShop!
August 11, 2022

Their designs and quality are awesome, and I love that they have ladies fit shirts and various color options - they don't sell just black, boxy unisex t-shirts like some other sites. Their customer service is very responsive to any questions or issues I've had. Most recently, I placed an order and selected the wrong shirt style. I reached out to them, and my order was corrected by the next morning - and they didn't even charge me the price difference to upgrade the shirt. You can't go wrong buying from this company!

Date of experience: August 9, 2022
Kansas
1 review
0 helpful votes
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I purchase many things over the internet, and have never written a review until today. NeatoShop has inspired me to do so. I have twice ordered t-shirts from this site and have been nothing but pleased with the experience. Their designs are very creative and when I received my orders the products were spot on. The shirts were well made, designs looked great, and fit exactly as they should. Both times, my orders were shipped to me incredibly fast. I made a mistake on my second order and when I realized I had ordered incorrectly, I emailed the NeatoShop. They responded within 24 hours, and quickly resolved my problem.
I will definitely be purchasing from them in the future.
Jason- Wichita, KS

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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Wow!
May 20, 2022

I ordered two shirts, one for myself and one for my son. My sons came in and was perfect, mine however was extremely small. When I wrote to NeatoShop to see where to return the shirt too, they told me no need and to keep the original and donate it and they would reprint another one in my size and send it at no charge! This is an exceptional company! Well done NeatoShop!

Date of experience: May 20, 2022
Pennsylvania
1 review
0 helpful votes
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Great customer service
December 31, 2021

I ordered the wrong size by mistake and their customer service was great in helping me. The quality of the shirt print looks good too. (Along the way, I learned that they do the printing personally, rather than outsourcing the shirt printing to someone else.)

Date of experience: December 31, 2021
France
3 reviews
1 helpful vote
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My experience with customer service was awesome. The shirts were good quality. This is my 3rd time using this NeatoShop company, and I have never been disappointed. Would definitely advice to anybody who likes graphic T-shirts.

Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
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A Genuine Delight
October 31, 2022

These guys are legit. I order the wrong size shirt by mistake and when I told them what happened they sent me another shirt completely for free. Also the shirt was exactly as advertised and looked amazing. Once I get paid again I will definitely be purchasing from them again.

Date of experience: October 31, 2022
California
1 review
0 helpful votes
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Over the years I have collected quite a few t-shirts from Neatoshop. Hands-down they are my favorite not only for the fun and often extremely geeky designs, but also because their ringspun fabric is an amazing material and I'll never go back to simple cotton tees.
Now I have a third reason: the astoundingly excellect customer service and a refreshingly simple return/exchange policy!

Date of experience: November 19, 2021
Florida
1 review
0 helpful votes
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Always awesome prints and great service!
June 8, 2022

My husband gets so many compliments on his shirts I buy from here! There is an excellent, ever growing selection that perfectly fits his gamer, nerdy, engineering, metal, horror love with witty representation. The ringspun shirts make up probably 50% of his entire closet- they're so soft he basically can't wear anything else.

This week I picked up a few more for Father's Day presents and made a mistake with my order! I reached out and Alex from Neatoshop was happy to help rectify my sleep deprived mistake and my order was corrected and promptly shipped out. I was absolutely ecstatic to have that kind of customer service support first thing in a Monday. Alex saved my most important shirt selection from being unwearable and I can't wait to have the kids give the new shirts to my husband.

My first order was in December of 2014 and I will continue to come back time and time again for the designs, quality, comfort, and service!

Date of experience: June 7, 2022
Illinois
1 review
0 helpful votes
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I cannot express enough how pleased I am with Alex and the customer service department. There was absolutely nothing wrong with the shirt that I ordered, however I thought it was a little too big, and I wanted to switch it for the ringspun (I like the feel better) instead of the regular T-shirt. They offered to send me a new one free of charge. Most businesses I have dealt with, would NEVER consider this. I will definitely be buying a lot more from Neato Shop!

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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They have a huge selection of tee shirts and at reasonable prices. I goofed on my order and Neatoshop gave me a replacement. I was quite surprised and pleased. I have a queue of shirts to buy. And, my kids do too.

Date of experience: January 21, 2022
California
1 review
0 helpful votes
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The quality of the shirt I ordered was great, but what was even better was the customer service! I ordered a shirt for my wife that turned out to be too big for her. I asked Neatorama if I could exchange what I ordered for a smaller one, and they sent me the smaller one for free!

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
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I've tried a few t-shirt printing companies in the past and none of them have ever gotten it quite right. Some so bad that they agreed to refund my money before I even asked for it. Neatoshop did everything right. The final product matched the original image and there was constant communication leading up to the printing job. This is business stellar with top tier customer service!

Date of experience: May 26, 2021
District of Columbia
1 review
0 helpful votes
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Great products and customer service
February 3, 2021

Great quality, neat products, and world class customer service. I had an change of plans before Christmas and emailed about changing my shipping details. The site host/customer service representative responded very quickly and personally, helping me make the changes necessary to get my item delivered on time. Additionally, the product itself was high quality and exactly what I expected when ordering. Would recommend to a friend.

Date of experience: February 2, 2021
Pennsylvania
1 review
0 helpful votes
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I Recommend this site to those who likes unique quality shirts, their service was awesome. I needed my order by a certain date and got it in time. Customer service responds very fast on any questions you have regarding an order. So if u want a great shirt shop at neatoshop!

Date of experience: September 13, 2017
Minnesota
1 review
0 helpful votes
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I have made two purchases so far and will continue to for a long time. I suggest getting the ring spun cotton as it is VERY soft. If you can find a shirt here from your favorite nerdy endeavor then the shirt doesn't exist. Customer service was very helpful when USPS lost a shirt of mine in the mail. They sent me out a new one with expedited shipping. Just go check out the site and you wont be disappointed.

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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NeatoShop is the Best!
December 30, 2022

Awesome indie/small business platform for amazing artists with uniquely clever and engaging designs! Coupled with impeccable customer service! Highly Recommended!

Date of experience: December 28, 2022
Germany
1 review
0 helpful votes
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So, as a customer from Germany there was a small issue regarding my order. Always a bit problematic, but the customer service was very nice and on top of the game. With a lot of information, which didn't feel like an automated answer, the shirt I ordered arrived a couple days later. I'm definitely gonna buy from them again, rarely felt that appreciated by a shop. 10/10 would by again.

Date of experience: May 9, 2017
Utah
1 review
0 helpful votes
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I ordered a shirt from here (after checking my own size requirements, mind) and found it to be a bit too small (the world really needs Medium+/Large- options). After emailing them asking if I could return it for a replacement/get a discount for one, they just shipped me a Large for no additional cost or even asking that I send it back! Repeat customer right here.
They also have a size chart lot and of options for material (go for Ringspun, the extra comfort is definitely worth it) and the prices are competitive.

[Pic is what I bought]

Date of experience: March 27, 2021
Tennessee
1 review
0 helpful votes
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Great Company
June 17, 2021

This business is amazing! We had accidentally ordered the wrong size and they are replacing it for free and also letting us keep the other shirt! They have been so nice and quick to reply to my email. I will def keep ordering from them!

Date of experience: June 17, 2021

Overview

NeatoShop has a rating of 4 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NeatoShop most frequently mention customer service, high quality and wrong size. NeatoShop ranks 77th among T Shirts sites.

service
32
value
32
shipping
33
returns
21
quality
32
+12