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Texas
1 review
0 helpful votes
Follow Joseph F.
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I ordered a shirt from these guys to see how it fit, which it did greatly once I got it. Unfortunately someone stole the package and I found the discarded envelope and packing slip. I spoke with Alex who quickly had another shirt printed for me and shipped out immediately to my work address. Got the shirt, the print looked great, it washed nice with no fading. Very happy with my purchase will be making another purchase in the next few weeks. :)

Date of experience: June 25, 2019
RU
1 review
0 helpful votes
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I ordered a T-shirt with my own design, made it quickly, but delivery to another continent made me wait a bit:)

The print quality is very good and the price for such quality is not high, given that this is not the most popular store

Date of experience: June 7, 2021
California
1 review
0 helpful votes
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I just placed my 1st order with NeatoShop and, I have to say, the customer service there is AMAZING! I messed something up on my order and I wrote them ~~ and not only did they get back to me very quickly, they remedied the situation AND without any extra charge or delay in preparing my order! I'm so happy with how they treat their customers and fix issues (even when it's not their fault!)… I will definitely be a repeat customer! Thanks, Alex at NeatoShop! Highly recommend.

Date of experience: July 12, 2021
Wisconsin
1 review
0 helpful votes
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I was expecting an order of a shirt prior to my move out date on an apartment rental, and it didn't happen due to back ups at NeatoShop. I explained the situation to them, saying I'd be out of the apartment before the shirt arrived and politely asked for a refund. Alex at NeatoShop not only offered to send another shirt to my new address in another city but also offered a bonus shirt for the inconvenience. Unparalleled customer service like I haven't received in years! Definitely recommend and will shop again.

Date of experience: July 27, 2019
New York
1 review
0 helpful votes
Follow Dmytro I.
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I ordered couple of ringspun t-shirts with prints and really like the quality. The base t-shirt is "Next Level" brand with 100% cotton tag. I also changed my delivery address in the middle of the service and received the confirmation email right away. They changed the delivery service provider to fit my requirements with no extra charge and provided the tracking info.
This small business is doing a great service so I think they need positive feedback as a support.

Date of experience: June 14, 2021
Canada
2 reviews
9 helpful votes
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I've ordered several times from this site because I really like some of their designs. That being said, shipping times are measured not in days, or even weeks but MONTHS. Will be looking at other options with faster shipping times for future orders.

Date of experience: May 17, 2021
Illinois
1 review
0 helpful votes
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Great products sold by great people
July 16, 2021

I recently ordered a couple of shirts from Neato Shop. They arrived as promised, and the prints are of a very high quality. Colors are well aligned, image is well placed and accurate to the site, etc. The price is arguably on the high side, but you really do get what you pay for for. I generally prefer supporting a small business like this. Either way, buying the cheapest thing possible usually isn't the same thing as getting the best value, and NeatoShop is a great *value*.

That opinion was justified by an interaction with customer service. I ordered one shirt from an order in the wrong size, which was my fault. When I contacted them, they responded very quickly and personably. They also provided an outstanding resolution to my issue with no hassle whatsoever. And *that* rare experience is why I'll definitely be ordering more stuff from this place in the future.

Date of experience: July 15, 2021
Arizona
1 review
0 helpful votes
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These guys are awesome
June 18, 2019
Updated review

Its always scary ordering stuff online but this store is awesome. Ive bought $100+ and still buying... LOL. They have more designs than any other store and they use a really nice Ringspun shirt way way better than Gilden. The graphics are light so you don't feel like your e walking around with a piece of melted plastic on your chest all day. Bottom line way cooler designs, cool customer service and way better quality than anything from Hot Topic or Amazon.

Date of experience: June 18, 2019

Shirts look terrible
June 17, 2019
Previous review

I've ordered from here before and never had an issue. This last order was horrible. I contacted them and they said "just wash it". But I can tell by the shiny spots on the shirts this isn't right

Date of experience: June 17, 2019
GB
1 review
0 helpful votes
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Excellent t shirts. I had an issue with the size of a t shirt. I'm from the UK so wasn't sure how to go about sending it back for a different size. I contacted the shop and they were so helpful. They are shipping me another one straight away. No questions asked, no issues. Will definitely be using the shop again. Absolutely superb products and the best customer service I've ever had.

Date of experience: February 25, 2021
Canada
1 review
0 helpful votes
Follow Henrik L.
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I'm astounded by the excellent service you guys offer. Always exceed expectations, willing to make things right, and deliver superior service and satisfaction.

Print quality is exceptional, and colors are vibrant and really pop. The prints are also large and fill the shirt, unlike other shirt sites I've tried.

You guys truly are amazing.

Date of experience: August 14, 2019
California
1 review
0 helpful votes
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AMAZING!
August 23, 2019

Their products and customer service are well above average and my entire family is getting a Christmas present purchased from this company just based solely on the quality of their product and their customer service I encourage everyone to do business with this company!

Date of experience: August 21, 2019
California
1 review
0 helpful votes
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When I purchased this shirt I was super excited for it, but when it said delivered I didn't ever get the package. I waited for quite some time just in case something weird happened and I just needed to wait a bit longer, but it still never showed. When I contact Neatoshop Alex told me that they would help me out in any way possible. I ended up getting my shirt, which I absolutely love. I opted for a Ringspun for just a little extra and it was worth it. The shirt is incredibly comfortable and soft.

Date of experience: July 16, 2021
Connecticut
1 review
0 helpful votes
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Couldn't be happier with my dealings with NeatoShop. From their helpfulness in customizing an existing design, to their delivery of the rush order prior to when it was needed, to the quality of the shirts which are the best I've seen, everything about the process totally rocked. Will definitely be ordering from them again next time we need shirts!

Date of experience: July 24, 2019
GB
1 review
0 helpful votes
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Neatoshop - It's awesome
September 16, 2019

Been shopping here for last few years. If you love any of video games/comics/nerdy things like I do the designs are fantastic. The tshirts are all top quality. Even shirts I bought more than 3 years ago still look good after many washes. If that wasn't enough, the customer service is exemplary. Only once have I ever had a potential problem with delivery despite living in the UK (turns out it wasn't a problem at all, it was just a courier being idiotic) and all my queries and questions were answered straight away. Cannot recommend highly enough.

Date of experience: September 15, 2019
California
1 review
0 helpful votes
Follow Brian C.
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First thing's first. I ordered shirts from NeatoShop but had to cancel my order. Alex, the owner, refunded my order the same day and still sent me both t-shirts for free! It was ridiculously awesome customer service.

I saw a NeatoShop t-shirt in a YouTube video and it caught my eye due to it's originality and cleverness. We all like wearing things like that, but it's rare you actually find t-shirts with pop culture references that aren't the same old thing found on etsy, cafepress, or t-spring.

The shirt I loved was the "Only Zuul" shirt which was a play on the Red Bull logo and the two dog creatures from the Ghostbusters movie. Fantastic. Will definitely be buying again.

Date of experience: April 29, 2020
Canada
1 review
0 helpful votes
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I bought a Medium sized, black, How to Train Your Bat ladies Slim Fit T-Shirt from NeatoShop and I love it! It fits perfectly and is very good quality. They have great customer service and have answered all of my questions.
I am around 5' and about 113lbs.

Date of experience: April 1, 2021
Maryland
1 review
0 helpful votes
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I inquired about my shipping on 4 shirts I had purchased, scared that it wouldn't arrive in time for a convention I was going to. I was answered timely, and had my questions and worries resolved quickly. I'm very pleased so far with this shirt shop and cannot wait for my purchases to be here.

Date of experience: April 17, 2019
Georgia
1 review
0 helpful votes
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I was going on a trip to universal halloween horror nights with my brother and we found the perfect Beetlejuice shirts to wear from this store. When I ordered, they had a sale going on and had an influx of orders. When I was afraid of the shirts not arriving on time, I emailed them and their customer service was amazing! They put my order to the front of the print queue and upgraded to priority shipping, all of which they didn't need to do! I have already found several other shirts I will be ordering and have told all my friends!

Date of experience: October 15, 2019
Israel
1 review
0 helpful votes
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Highly recommended!
September 13, 2021

Bought a shirt from the company. It arrived very quickly. The fabric was of high quality and so was the print!
Would definitely purchase again from these guys!

Date of experience: September 13, 2021
France
1 review
0 helpful votes
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I had a great experience with the customer service they responded quickly and accepted a switch of a t-shirt with no additional cost even from France were shipment cost are more expensive.
The quality of the shirts is great.
I recommend it.

Date of experience: May 7, 2019

Overview

NeatoShop has a rating of 4 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NeatoShop most frequently mention customer service, high quality and wrong size. NeatoShop ranks 77th among T Shirts sites.

service
32
value
32
shipping
33
returns
21
quality
32
+12