Nature Hills Nursery

Of the nine roses I have purchased this year from three different nurseries, the Touch of Class I purchased from Nature Hills, was easily the best I have received. Maybe they are a little more expensive than some of the others, the quality is very much worth it!

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YOU ATE MY 5 PARAGRAPH REVIEW WHEN I TRIED TO DO THAT!

Now folks get the abbreviated version:

I ordered a Toka plum from Nature Hills but it was out of stock, so I put myself on the waiting list there and at other sites. Nature Hills was the only one to notify me of stock on hand. My tree was really good, well packed and healthy. I planted it right away.

I recommend ordering early to get good trees, or if on a waiting list, to order as soon as you get notified it is in stock.

My tree is great and growing well. I am including a picture.

SiteJabber's user interface sucks.

NO FULL REFUNDS given even if it is their fault you do not get your plant. Waited three months for a plant and given only excuses for them not sending it. Asked them if I could get a refund if I found it somewhere else and canceled. They said yes I ordered it from somewhere else to receive in 2 days and called to cancel and they told me there would be a 10% cancellation fee, and there was nothing I could do about that, their fault or mine it doesn't matter.

My first order was fine. Everything that I received was in good quality and arrived undamaged and on time. So I had no reason to believe that my second order would be any different. WOW! The plants (I call them twigs to be more precise!) arrived damaged, half dead, and approximately 8" tall with only 1 stem. Now, let's be honest. You can go to any box store, I prefer Lowe's, and see what you are buying, pick thru to find your favorite and pay WAY less! I bought these 2 hydrangeas for a total of $78 and would NEVER have paid that if I would have seen these in person. In fact, the are quite laughable!
After several emails and calls, I finally spoke to a customer service manager who informed that although I was right on all points her hands were tied as she had to abide by the company's terms and conditions! In other words, another of the many "thanks for your money, now be gone" moments in this world!
So be warned, they do not appreciate customer loyalty (my first order was $750 worth of plants!), nor do they stand by their garbage products! I am glad I only wasted $78 on this company and will continue to be loyal to my local Lowe's who by the way has a FREE 1-year guarantee on all their plant including clearanced items! And yes, I have returned several dead and half-dead plants to them with NO hassles, NO questions, NO necessary explanations, just great customer service and a refund in FULL! I wholeheartedly suggest buying local and avoiding these money grubbers who lack any desire to back their own items!

It was the worse experiences ever. Their warranty service is totally a scam. They shipped died plants to you and no returns. Don't buy anything from them to save yourseyourself a headache.

I bought my husband a tree for Fathers Day, it arrived in poor condition. I have been going back and forth with them since. They have the most absurd reasoning why the tree is not growing, customer service supervisor was rude on the phone. This company is a scam, I am out $200. I have now opened a claim with BBB, which most reviews are the same. DO NOT BUY FROM THIS COMPANY

I've purchased a Harry Lauder's Walking Stick and an Inaba Shidare Japanese Maple from Nature Hills Nursery both of which arrived in excellent condition and are now thriving in my gardens. I will not hesitate to purchase from Nature Hills Nursery again next season. They are reliable and their plants are first quality.

I got a 3 gal Saint John's Wort. I have ordered a lot of plants online and this was easily the best shipping and healthiest plant I ever received. I will definitely buy from Nature Hills again.

We purchased 30 plus trees and plan for more. Products and customer service are above expectations..

May 25,2021 ordered two 3-5 year old vanilla Strawberry Hydrangeas. Order *******176. 153. 08. Immediately received email confirmation BUT they anticipated a two week delivery date. As i had landscapers scheduled I couldn't wait and within one hour of placing my order I cancelled. This was no easy feat and ended up calling the store directly and spoke with Bill who said he would send an immediate email to the man that prepares the plants for shipment to cancel this order. Which he did while I was on the phone. Looks like this email just alerted the nursery that I had cancelled and the order was immediately sent out that very day. I then received an email that no cancellation as order had already shipped! The order promptly arrived but was obviously hastily wrapped as all the dirt was out of one tree and the plastic pots couldn't be taken out of shipping box as they were stapled to the box! The worst part is that these " 3-5 year old plants" weren't even 12 inches tall! I went to A local nursery and their 3-5 year old vanilla Strawberry hydrangeas were nearly 4 feet tall and same price that I paid for these inferior misrepresented plants. I find this company to be unethical and misrepresenting their plants. I would tell everyone I know to NEVER EVER order from Nursery Hill nursery.

We purchased 2 blue Chinese wisteria trees…packaging was superb and trees arrived in great condition. We planted them per instructions and they are doing very well.

Well organized company. I received the beautiful Yucca plant exactly as described. It arrived when promised. The plant is thriving. Would order again from this fine company.

Deplorable customer service. This company essentially stole $200 from me. They sent me a dead tree and refused to replace it without additional charge or refund me. DO NOT SHOP HERE