The fact that none of the items have reviews because you can't even leave a review should have been a RED FLAG.

I ordered a pair of heels in a US size 7, received a pair marked as a 5, but was clearly at least a US size 9.

Also ordered a bodycon dress in a 4 but received a dress that looked like a kids small. The dress also has seams that don't match up (seams from the chest darts don't match up with the seams for the skirt).

NastyGal used to be so amazing for higher quality (albeit more expensive) trendy clothing. I wonder where everything went wrong.

Ordered two of the same dress because there were so many negative reviews about the misrepresentation of clothing. Immediately asked to cancel the order after reading even more negative reviews. They told me they dont do that and it is my problem not theres. Requested a shipping label for the equivalent cost Ive already paid ($6) and they said no, its not their problem. 48 hours had gone by, back and forth messages of them telling me they arent going to do $#*! for me. 48 hours later, my item skipped. For two whole days they couldve canceled and refunded me. Now Im out $50 and theyre telling me to pay for my own return shipping which will come out to half of what Ive already paid? Ive asked to speak to a manager and they refused.

SCAM ARTISTS.

I've had 22 orders at Nastygal since 08/16/2012 and they have been an awesome store.

They are a little pricey but have high quality items.

Two packages was lost in this period, but I had choosed a non trackable shipping method and the goods was lost probably in Brazil.

When I comunicated the issue to Nastygal they immediatly sent me an email offering me a full refund for the goods and shipping costs. They simply paid me what I was spent, with no need to send them lots of emails requesting that.

I have only cheers for Nastygal and highly recommend this store.

It is probably the worst shopping experience ever, i would day. So, I order a sweater dress online from nastyGal and i was so happy that I got it. Then, after an hour I wore it, the right underarm was ripped somehow. I didn't really do anything. I was just walking and typing on computer. Then, I chatted with one of the customer service representative and she suggested me to send an email with the pictures. Then, I sent an email explaining what happened with the pictures of the ripped sweater. What I got from them is that the item couldn't be returned or exchanged. I cannot trust the product quality anymore from this store and wouldn't shop with this store anymore. The way they treated the customer was not that great either.

Absolutely HORRIBLE experience. I only received HALF my order. The courier didn't even receive the other package - that contains 8 ITEMS! Not just one, two items... EIGHT! That's a lot of money
The customer service was no help at all. I talked to 5 different people who kept pushing the delivery date back and then they said it was delivered, and told me to look around my building and ask my neighbours!? The package that was delivered was only HALF the items. The WHOLE OTHER package never came and never even made it to the courier. I am so sad, I feel scammed. People work hard and spend money just for it to be robbed from a reputable online clothing store? How do you mess this up? There is a movie on NETFLIX about this owner/store - people should know how HORRIBLE it is.

Normally I doesnt put these kind of messages online but I think your service is so bad that I think everyone should know this! 1,5 week ago I placed an order and till now I dont received anything. Several times I asked you for an update and you suggest that I should wait. They ask 15, - for shipping costs, also tax, while other shops are al lot cheaper. Alsp the delivery time is very long. I asked them the status of my order again today and I get an aswer; we will check this at UPS but it will take days for an answer.
I want a faster answer so I contacted UPS by myself and they say they never received a package from you! I overpaid for my package, get absolutely no service, I received nothing from them, Nastygal has no answer for me, the only thing is, that they get your money and that's it! There are many bad messages about Nastygal, unfortunately I read it afterwards!

WORSE WEBSITE EVER! I read the reviews and thought I'd give it a try anyway. WORST IDEA EVER! Anyone thinking about buying from the site reading this review… please listen to everyones advice and don't order from the website. I ordered a few pieces of clothing on cyber Monday and still have not received anything. I contacted customer service to see where my package is since the tracking wasn't working and they said it was in Canada to contact my local post office. I did and they said my package is in Germany? I went online to make sure I wasn't and idiot and entered the wrong address but everything is fine. I am now asking for my money back but I doubt that will even happen after reading the rest of these reviews. I've ordered stuff from China and got it way faster.

Will not be ordering from this site ever again! I ordered a pair of earrings $20 + shipping. They were poor quality and Nasty Gal did not allow to return because it is unsanitary. Yes, it is unsanitary for someone else to put them on. The point is they should refund the customer and dispose of the item, as even if they were never tried on, they don't stay on! Recently, I ordered a top and used their size advice to purchase it. It did not fit and they refuse to refund me and force me to the store credit because their policy does not allow refund if size is wrong. Well, Nasty Gal, YOU give people false sizing guides. It's like they try to force people to give them the money and take their poor quality clothes!
It's funny to me that Sophia Amoruso goes on and on about #girlboss this and that and self-made jiberish all while doing this to customers!

Not sure if this company is actually fraudulent or just horrible, but I am never ordering from them again! Similar to so many of these reviews, my items were incredibly late BOTH times I ordered and they wouldn't reimburse my shipping or any of my items even though everything arrived SO many days later than the promised date on the rush shipping that both times I had no dress for my events. Then I had to pay additional $ to send the items back (which I decided not to do, since many people said they didn't get reimbursed for their returns when they sent them back). Save yourself the trouble and order from Lulu's or Asos. Basically shop ANYWHERE else and you will be happier!

I just received a rancher style hat in the mail that I had ordered from Nasty Gal and I am SHOCKED it wasn't sent in a box. Of course, it is completely misshapen, has a few scratches on the top of the brim, and a dent in the top of the crown to boot. Luckily, I have a steamer and used to work at a western wear store so I know how to reshape a hat but I shouldn't have to do that. I have purchased hats from Shepler's and they always come in a box! Granted, Shepler's is better quality but I knew that already. The sales that Nasty Gal has are always enticing but after ordering from them numerous times and having to return things or receiving items that aren't the best quality, I may be done with them for good. It's such a pain to have to return stuff overseas anyway. It's just not worth the risk for me after this. Not to mention, even after the discount with shipping I paid over $40 for the hat. I have better quality ones from Forever 21 that cost $20 something! Ha!

Disgusting prices I got custom charged 22 quid for a stupid necklace which costed me 36 pounds in total and before you all think oh ull get custom charged my item is tiny and doesn't even weigh much so I don't get how the hell they calculated that with the stupid fee. If you live outside of the US don't bother ordering from nastygal I'll stick with asos I wish I read the reviews before ordering

Buyer BEWARE!
I Ordered 2 coats after 2 months I received 1 of them the other one I have not received. I have contacted this company thru Paypal and have got no where. Today on a 40.00 coat they want to offer me 14.00 I am discussed that we are here today. DO NOT BUY FROM THIS COMPANY ever