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J G.

Contributor Level

Total Points
169

2 Reviews by J

  • Dermstore

10/31/18

I tried to make a purchase on the DermStore site using a $25 Visa gift card and putting the rest on my credit card. Apparently, the site has zero way of entering more than one payment method. I was only buying the items because I could cover most of them with the gift card, so now I'm just not able to buy the items. In this day and age of technology, this seems like a pathetically low quality site. Contacted customer service and they basically told me "nope - sorry, go somewhere else." They definitely lost my business.

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Dermstore C. – Dermstore Rep

We apologize for any inconvenience this may have caused. Unfortunately, our system is not set up to take certain visa debit gift cards.

  • NastyGal

10/25/17

Not sure if this company is actually fraudulent or just horrible, but I am never ordering from them again! Similar to so many of these reviews, my items were incredibly late BOTH times I ordered and they wouldn't reimburse my shipping or any of my items even though everything arrived SO many days later than the promised date on the rush shipping that both times I had no dress for my events. Then I had to pay additional $ to send the items back (which I decided not to do, since many people said they didn't get reimbursed for their returns when they sent them back). Save yourself the trouble and order from Lulu's or Asos. Basically shop ANYWHERE else and you will be happier!

J Has Earned 9 Votes

J G.'s review of NastyGal earned 5 Very Helpful votes

J G.'s review of Dermstore earned 4 Very Helpful votes

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3/20/24

Dermstore sells items they don't actually have in stock and take payment. Then when you inquire...

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L P. reviewed Dermstore
3/16/24

This store is a fraud - expired products, promise of refund, customer service run-around. Do not...