• Narachic

Narachic

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Overview

Narachic has a rating of 1.02 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Narachic most frequently mention poor quality problems. Narachic ranks 2202nd among Women's Clothing sites.

  • Service
    9
  • Value
    8
  • Shipping
    9
  • Returns
    8
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
7
See all photos
How would you rate Narachic?
Top Critical Review

“How are they getting away with this?”

Karissa M.
11/3/20

This website needs to be taken down. Charged me $40 for the most cheaply made leggings I've ever seen. The pictures of the merchandise on the website are fake. Pictures below are what they show on the website, and what I received. I'm going after them. This is FRAUD. They also do not post anyone's reviews of their experience. I've left several, none of which can be seen by the public.

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user karissam15
1 review
15 helpful votes
November 3rd, 2020

This website needs to be taken down. Charged me $40 for the most cheaply made leggings I've ever seen. The pictures of the merchandise on the website are fake. Pictures below are what they show on the website, and what I received. I'm going after them. This is FRAUD. They also do not post anyone's reviews of their experience. I've left several, none of which can be seen by the public.

Thumbnail of user kiml494
1 review
18 helpful votes
July 7th, 2020

Sold me products that are see through and can't wear. When you ask for a refund you have to pay return shipping fees which and they give you some ridiculous address in China to return items too. They even advise that returning pkgs get lost all the time then they offer you a mere 20% of your purchase back and you can keep the clothing which doesn't fit you anyway. Do No Waste your money on this site. Sizes are not US sizes either they are way smaller.

Thumbnail of user carolf497
1 review
20 helpful votes
May 22nd, 2020

If I could rate my review as a negative, I would! I ordered 6 weeks ago and haven't seen any of my order. Tracking method sucks - so far has not worked for me. I have sent numerous emails with no response whatsoever. Do not order from this company... Total scam. Unfortunately I read all the reviews too late. Don't know if I'll ever see my merchandise - $100 totally gone.

Thumbnail of user patricec37
1 review
29 helpful votes
March 11th, 2020

It took FOREVER to receive the order, when I received it months later - it was TRASH! They should be shut down for scamming customers the website displays desirable fashions - yet the product that you finally receive is simply TRASH. WHY SCAM CUSTOMERS I hope everyone reads this review because I am giving this piece of crap to my Doberman to sleep on in his kennel.

I'm reporting your HORRIBLE SCAM TRASH COMPANY to my credit card company ASAP

Thumbnail of user joanna72
1 review
12 helpful votes
August 4th, 2020

I give this company a negative 100... you know I was excited to enjoy my order once I finally received my order after 3 months waiting for it. The blouse and pants were wrong size and no where near what the pictures showed. Material was cheap. The whole $63. Outfit looked like my 2 years old granddaughter sewed it together. I was angry and very very disappointed. I will be reporting them to BBB. Please do not order anything I beg you. It's took my hard working money and they robbed me blind..

Thumbnail of user kats184
1 review
5 helpful votes
September 24th, 2020

If you want to flush your money do it, what you order and what you get is just unbearable. E.g. I ordered a cowl jumper in Large they sent me a small which didn't even fit a 4yo as couldn't get over head. The other item a long line card was what I would call cropped, poor quality, already pulled not even useful as a whammy, just landfill.

Thumbnail of user glendaw78
1 review
15 helpful votes
July 13th, 2020

Not having seen the reviews below, I ordered 5 items and had the same experience as everyone else. The internet image does not accurately represent the articles; the fabric is nothing you have ever encountered - not cotton or polyester or paper or plastic! They are uncontactable in every way except email, won't accept returns, and won't refund. This site is a disgrace and I am reporting them to the Australian Competition and Consumer Commission. I'd be grateful if other dissatisfied consumers would follow suit. Perhaps we will have some success if we make enough noise.

Thumbnail of user monicay44
1 review
5 helpful votes
November 11th, 2020

I purchased a dress on this website, I communicated with customer service prior to my purchase and they assured me the item I purchased would arrived before the date I needed it by. Well it wasn't and their customer service was terrible! They kept referring to me as "dear" & "sweetie"! I made contact with them several times requesting that they cancel the order and they refused to cancel it even though the item hadn't shipped out yet. I waited 3wks(more than the allotted time) and I still haven't gotten it! The worst experience I've ever had ordering anything online.

Tip for consumers:
Take my advice don't purchase anything from thus website. Try Amazon; at least you'll get your money back even if it's not to your liking

Products used:
None, I never received my order. The company has a refund policy posted but they told me via email they "will not refund my money"

Service
Value
Shipping
Returns
Thumbnail of user glendam98
1 review
14 helpful votes
June 11th, 2020

Ordered dress 7 weeks ago. Eagerly waiting for delivery which took forever. Finally received today, was so disappointed with it. Not as pictured. Colors pictured as gold were bright red. All colors in picture subdued but looked like a cartoon colors upon receipt. Material was like umbrella trash. So disappointed. Don't bother ordering from this company.

Thumbnail of user ebonyt14
1 review
8 helpful votes
June 30th, 2020

I ordered my stuff in March here it is July and nothing it took them all most a month to deliver and I told them before it was shipped I want my money back they waited to ship and then told me I couldn't get it back so now I'm out of my money still waiting for the product, u can not talk to anyone its just a email u can contact and the dont responded please don't waste up money on there stuff!

Thumbnail of user hortensiar
1 review
14 helpful votes
April 17th, 2020

I received my order yesterday. I do not have words to express how dissatisfied I am with the products. The dress has no shape to it and is poorly made. As for the T-shirt, the style is much different than the pic online. It's just a basic tshirt with a sticker on it that looks like it will fall apart after the first wash.

Unfortunately for me, I read your reviews a bit too late. Everything negative that has been posted is completely accurate. Rest assured, I will never order anything from Narachic.

Thank you and stay safe.

Thumbnail of user cjayf
1 review
2 helpful votes
December 26th, 2022

They give me a track number that reports no number. Ordered back in nov, and still havent received article. They have 2 different notifications to get package and none work. I believe if I would have given them more info. It could be worse and i still dont know. They have my money thru paypal.

Tip for consumers:
I would suggest not to use this site

Products used:
santa short sleeve shirt, pink, 3XL

Service
Shipping
Thumbnail of user judyw651
5 reviews
12 helpful votes
July 22nd, 2020

DO NOT order from this site!
You will never receive it, and it is impossible to get an answer on anything.
They should be denied any access to Pinterest or any other web-site.
They SUCK!

Thumbnail of user vickieb129
1 review
10 helpful votes
July 16th, 2020

I made a purchase from this company back in April. It's now July 16th and I haven't received my order. I have sent several emails with no response. There is no chance of getting a refund from them. If I could give them negative stars, I would. Don't order from this company! Scammers!

Thumbnail of user angelicam186
1 review
2 helpful votes
September 19th, 2022
Verified purchase

Poor quality of material and production.
Returns only possible to China, with offers to accept a fraction of the the payment made for keeping the items. Eventually customer support did not react any more after months of insiting to return the items.

Tip for consumers:
Be prepared not to get a refund and poor quality items that are not in line with the pictures

Products used:
Nonep

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackiez43
1 review
3 helpful votes
August 4th, 2022
Verified purchase

YOU ARE WARNED! This is a fraudulent site and nothing on it is as described! They post cool looking hip clothes and what you get is NOT anything like they describe! I ordered cool "painted" jeans with peacocks and butterflies and they sent me some old lady print pants. All the tops were extremely cheap and knockoffs. They give you the runaround when you ask to return something. I deliberately ordered from PAYPAL because PAYPAL stands by their internet shopping bad policies. NARACHIC tried to circumvent Paypal. I've sent multiple emails. They blocked my email.
I took a case out with Paypal- waiting for result.

STAY AWAY

Tip for consumers:
Stay as far away as you can. It's a fraud site.

Products used:
Pants and Tops- But I did not use any because I can't stand them! They are horrible!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rafails
1 review
4 helpful votes
January 20th, 2021

Never received anything. Never received anything. Never received anything. Never received anything. Never received anything.

Thumbnail of user lisat743
1 review
8 helpful votes
July 24th, 2020

I have never dealt with such a bad company waited months and no dress order were shipped to me they took my money like candy so quick and now stuck with no dresses and also no refund! It is a SCAM

Thumbnail of user annec564
1 review
4 helpful votes
June 15th, 2021
Verified purchase

Shame i have to give any stars. I was ripped off by Narachic. They say they will send something and then make excuses for it not arriving by blaming their freight company. After 5 months of trying to get Narachic to post to a very straightforward address with all sorts of lame excuses for dresses not arriving, I asked for a refund. After repeated requests to semi literate persons at *******@narachic.com they would only offer 15%. I've now reported Narachic to the ACCC an Australian government body dedicated to outing scmmers. DO NOT RISK YOUR MONEY WITH NARACHIC. Spread the word through social media to bring down these guys.

Tip for consumers:
Don't

Products used:
None. Never delivered after hounding Narachic for 5 months and them using every trick in the book to avoid providing purchased goods.

Service
Shipping
Returns
Thumbnail of user patc371
1 review
14 helpful votes
May 30th, 2020

I was looking at all the jumpsuits, tops, etc that Narachic has for sale! But after reading the reviews ive changed my mind. These chothes are made in China and undoubtedly only fit the small petite asian women. There are alot of online shops like this. They all need to be shut down. Buy US

Thumbnail of user debray47
1 review
13 helpful votes
June 12th, 2020

This is a total scam! Don't buy anything! I keep seeing the s and ads with another company name. I think they collect a bunch of orders then change the name of the website and do it again under another name.

Thumbnail of user lakeishar5
1 review
5 helpful votes
June 27th, 2020

THIS COMPANY IS A FRAUD! THEY STEAL MONEY FROM HARDWORKER PEOPLE THEN CLOSE DOWN THEIR WEBSITE AND DO NOT REFUND MONEY OR PRODUCE YOUR ORDER. STAY AWAY! FRAUDULENT COMPANY!

Thumbnail of user christinam708
1 review
7 helpful votes
August 11th, 2020

Ordered June 11 and received item on July 8. Pants were enormous. Pattern not as shown on website. Return policy, lol. Their suggestion is to keep the size 2x pants and order another product with the 15% coupon they graciously offered. Ummm... no thank you. Please do not waste your money here.

Tip for consumers:
Dont use the site

Products used:
None...

Service
Value
Shipping
Returns
Quality
Thumbnail of user anitrat4
1 review
5 helpful votes
August 3rd, 2020

I ordered a dress on the site in May, I sent several emails to get a taut update but never received a response. No product and no refund. I'm going to try to go through PayPal about a refund.

Thumbnail of user karlan21
1 review
23 helpful votes
April 23rd, 2020

I ordered a yellow linen dress with lace/eyelet detail. Original price $140US, on sale for $42. The dress is the same quality as a halloween costume from Walmart. It's is not cotton or linen. There is no lace or eyelet stitching - THEY PRINT A PICTURE ONTO CHEAP FABRIC!
I enailed immediately for a refund, with details, order number and pics. They dragged out giving me the address for 6 days.
The refund address is laughable. It literally says "about 200 meters east of this intersection". And "note returns often do not make it to us, and take a long time" longer than their 15 day policy, which they've already wasted six giving you the address. It's in China (shock) and shipping return runs $96-$165 cdn.

They are con artists. They post a pic of a great dress. Then the make something that almost resembles it, and know that it's not worth it for you to return it. DO NOT BUY.

Tip for consumers:
DO NOT BUY! It’s a scam!

Products used:
None, no one would wear this dress.

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41 reviews
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