Not having seen the reviews below, I ordered 5 items and had the same experience as everyone else. The internet image does not accurately represent the articles; the fabric is nothing you have ever encountered - not cotton or polyester or paper or plastic! They are uncontactable in every way except email, won't accept returns, and won't refund. This site is a disgrace and I am reporting them to the Australian Competition and Consumer Commission. I'd be grateful if other dissatisfied consumers would follow suit. Perhaps we will have some success if we make enough noise.