Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Haven't yet tried your customer service -- so I can't rate everything.
Great work
So far it is ok. I currently have some issues regarding the temporary blocking of my account for some reason, but I am hopeful that these will be resolved soon.
Always easy and helpful. I am not a tech person so I appreciate simplicity
...
Cheers!
Quick and easy with great instructions for transferring my domain
NC is always awesome, you guys should start giving out renewal discounts too.
Not much to say really, easy, fast and no annoying things getting in the way like some others *cough*GoDaddy*cough*
Great, the best domain seller on the world. Fast and easy. High quality shopping!
Just looking forward to you having 24/7 phone support.
Thanks and am happy
I think you ought to allow four mistakes before locking the account when trying to charge a new credit card. I ended up almost locking up my account because of typos I was making as I entered the text.
Good service no think to add :)
Enjoyed it - very quick and easy process.
Easy to understand, clearly explained. Great!
If it's not too much to ask, could you make short videos on how to navigate your site, specially for new people?
Easy and quick!
Muy profesional, rápido y muy fiable. Sin duda volveré a utilizarlo y recomendarlo, por supuesto.
¡Gracias!
Vanesa Cruz
NameCheap is seriously awesome, would not use anyone else
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members