Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Just simple and cheap domains and so easy to purchase.
Quick and easy with express checkout
Fantabulous
All good so far thanks!
Seems lots of other customers rate your products and services and I am looking forward to being one of them
Could use some UX improvements here and there, but overall went extremely smoothly.
Great Like the site very much. Got mad at GoDaddy as they were most definitely front running domains that I was searching as well as switching my domains to auto-renew without my knowledge. And I have heard everything good about you guys. Glad I decided to check you guys out! Keep up the great work!
I found that DNS setup is very very slow. It took me more than 20 hours to get my website.
Wanted to purchase domain name for several years but could not do this as domain name was on special price and in order to retain that price, domain name could only be ordered for 1 year. Selecting multiple years only allowed purchase for all years at full price, instead of 1st year at special price and remainder years at full price. Live chat confirmed this to be the case. Did not see this mentioned clearly anywhere on the site. Had it not been for this experience, then namecheap would have earned 5 stars in all areas.
Grand!
All right, I like your work, 100% reliable and secure.
Very easy to transfer domain. Thanks!
Dasha V. was terrific!
Excelent work!. Thanks for the service
Quick and reliable
Very quick and good shopping interface
Very fast.
I like your support and I like your coupon. Keep and always improve. Thank you
Thank you
Nice
I have almost 30 domains (and counting!) with Namecheap. Their search/addons/purchasing system is streamlined and efficient and gives a great overall shopping experience.
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.