business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Gabriel A.
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I suggest that after adding funds the user will be redirected back to the shopping cart to complete the purchase. It would even be better to have the existing funds deducted from the total cost. Other than that - no complaints.

Date of experience: November 2, 2013
Murray B.
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I love Namecheap.com
November 2, 2013

I love Namecheap.com

Date of experience: November 2, 2013
Ray W.
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You support spammers
November 2, 2013

You support spammers. 95% of my spam comes from domains registered by you and you don't care. Your support personnel treat us customers like dirt. I'm moving all my domains away from you ASAP. I missed this one, or it would have been transferred before renewal time.

Date of experience: November 2, 2013
raza Y.
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Thanks
November 2, 2013

Thanks

Date of experience: November 2, 2013
Jose A.
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I liked it a lot, very simple
November 1, 2013

I liked it a lot, very simple

Date of experience: November 1, 2013
Roy K.
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As always...
November 1, 2013

As always... PERFECT!

Date of experience: November 1, 2013
malcolm T.
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Easy order proccess, excellent value and easy to use

Date of experience: November 1, 2013
Fatih C.
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Happy...
November 1, 2013

Happy...

Date of experience: November 1, 2013
Bambang I.
0 reviews
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Fast and Easy
November 1, 2013

Fast and Easy. I like it!

Date of experience: November 1, 2013
Sam K.
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I used namecheap to transfer two domains from godaddy. The transfer process was relatively straightforward and clearly explained.

HOWEVER, I had been using google to host one of the domains for my primary email account. I initially set up the email account in google apps two or three years ago. Since I don't set up or transfer domains with any sort of regularity (as I suspect is the case for many of namecheap's clientele) i didnt realize/forgot that I needed to switch/set up my MX records to receive mail on google until a friend emailed me at a different address and asked why her emails were bouncing. I think namecheap is great, but it would be really helpful if there was a reminder for folks transferring from one hosting site to namecheap about the need to update MX records and include links on the necessary instructions. Thanks!

Date of experience: November 1, 2013
Anri N.
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You have to offer coupons for renew of domains in order to stimulate the people to have more domains and to renew in name cheap. Currently is missing program that stimulate the current customers to continue with you...

Date of experience: November 1, 2013
Odin A.
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I found Namecheap by comparing many different "Best Domain Regristrars" lists. I was not disappointed. The prices are reasonable, the site is easy to navigate, and everything works. I'm a happy customer!

Date of experience: November 1, 2013
ken S.
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Very good site to deal with
November 1, 2013

Very good site to deal with

Date of experience: November 1, 2013
Librada V.
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Please provide good and better discount
November 1, 2013

Please provide good and better discount.

Date of experience: November 1, 2013
Jim M.
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Quite happy
November 1, 2013

Quite happy

Date of experience: November 1, 2013
chuck X.
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You guys are awesome
November 1, 2013

You guys are awesome.

Date of experience: November 1, 2013
Michelle K.
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Quick and easy to use...
November 1, 2013

Quick and easy to use...

Date of experience: November 1, 2013
Rick R.
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It's good so far
November 1, 2013

It's good so far

Date of experience: November 1, 2013
ted s.
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Excellent service for an affordable price!
November 1, 2013

Excellent service for an affordable price!

Date of experience: November 1, 2013
Brian M.
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I needed to bulk transfer a number of domains and the process was quick and simple.

Date of experience: November 1, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25