business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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Instant Feedback

1,660,006 reviews
Anubhav T.
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Namecheap is the best hosting company I've come across in 15 years of using various top hosting services. The pricing, customer service, and online tools are all excellent. The feature I like the most is the superb 24-hour live support. Once you use it, you can never go back to email support. Who wants to wait hours and hours before getting help, right?

Date of experience: November 7, 2013
James R.
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I like the great price for domain names offered by Namecheap.

Date of experience: November 7, 2013
ISMAIL H.
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GREAT AND USER FRIENDLY DOMAIN SITE
November 7, 2013

GREAT AND USER FRIENDLY DOMAIN SITE

Date of experience: November 7, 2013
Alejandro C.
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I am very happy with your products, buying it and also later on for its configuration.

There are many options cheaper in my country (Spain), but I prefer you.

Date of experience: November 7, 2013
Ross L.
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It was super easy
November 7, 2013

It was super easy. I'm excited!

Date of experience: November 7, 2013
Mollificio V.
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Good price and Great support!
November 7, 2013

Good price and Great support!

Date of experience: November 7, 2013
Matthew T.
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Very quick and simple!
November 7, 2013

Very quick and simple! No complaints with any of my sign up/check out transaction

Date of experience: November 7, 2013
Shopper A.
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You had me at your opposition to CISPA and all that other internet bull$#*!. Thanks for valuing freedom.

Date of experience: November 7, 2013
Roan O.
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Very pleased
November 7, 2013

Very pleased. Will be repeat customer.

Date of experience: November 7, 2013
Scott A.
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Been a customer for a long time and will continue to be a customer. Thanks for the great service!

Date of experience: November 7, 2013
Walter T.
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Great, much easier than other registrars
November 7, 2013

Great, much easier than other registrars. Will recommend to anyone.

Date of experience: November 7, 2013
FAIQ Z.
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GREAT UI
November 7, 2013

GREAT UI. EASY FOR NEWBIES

Date of experience: November 7, 2013
Dave D.
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Painless, like it should be
November 7, 2013

Painless, like it should be. Good online support with godaddy transfer

Date of experience: November 7, 2013
Mgon Y.
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I have been transferring all my domains to NameCheap because 1and1.com has become greedy. So please keep your pricing reasonable, as you have been. Greed kills!

Date of experience: November 7, 2013
Bruce P.
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So far so good
November 6, 2013

So far so good. Let's see if the transfer is smooth as well.

Transfer went well - you even transferred my DNS servers in so I had no downtime. Great!

Date of experience: November 6, 2013
Marcus X.
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Pretty straightforward process, easy to use
November 6, 2013

Pretty straightforward process, easy to use.

Date of experience: November 6, 2013
Laid R.
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Great service so far
November 6, 2013

Great service so far.

Date of experience: November 6, 2013
Puffy B.
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In a word
November 6, 2013

In a word - Great

Date of experience: November 6, 2013
Nathan C.
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So far shopping has been great, and easily done
November 6, 2013

So far shopping has been great, and easily done. Explanations are great and easy to follow. No technical jargon to read, and try to understand. I would definitely and will use this service again.

Date of experience: November 6, 2013
Joshua K.
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The support from Namecheap was great, no complains from me. Their follow up was excellent. Really enjoy doing business with NameCheap.

Date of experience: November 6, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25