business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Marc P.
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Smooth and fast
November 9, 2013

Smooth and fast

Date of experience: November 9, 2013
mike a.
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Great site, I appreciate that you are not pushy and putting ads in my face all the time. I will recommend you to my associates!

Date of experience: November 9, 2013
Faisal F.
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Nothing Just Great ;)
November 9, 2013

Nothing Just Great ;)

Date of experience: November 9, 2013
Heinz G.
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Vielen Dank für die professionelle Abwicklung meiner Bestellungen.
Ich werde meine zukünftigen Domains gerne wieder bei namecheap oedern.

Ich kann namecheap jederzeit weiterempfehlen.

Mit besten Grüssen
Heinz Glücki

Date of experience: November 9, 2013
Daphne G.
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Everything went just fine
November 8, 2013

Everything went just fine

Date of experience: November 8, 2013
Cindy P.
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I was looking for a code to take a bit of the price of for renewing, but I couldn't find one.I found everything but renew :O(

Date of experience: November 8, 2013
william r.
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I have always appreciated how user friendly your website is, and the ease of checking out once my selection is made. Thank you for your website.

Date of experience: November 8, 2013
Christian O.
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Very easy and fast
November 8, 2013

Very easy and fast

Date of experience: November 8, 2013
Jeremy E.
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My experience has been great
November 8, 2013

My experience has been great. I have been a customer for a couple of years, and my experience has always been great.

Since my purchase, I have needed to use customer support for some guidance. I would have to say that they are the best support I have had from any company. Very fast, polite and professional.

Date of experience: November 8, 2013
Mitchel Z.
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You guys are awesome!
November 8, 2013

You guys are awesome! Keep up the great work.

-Mitchel

Date of experience: November 8, 2013
Randall S.
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Working with Namecheap continues to be a great business to work with and I am happy with the services provided.

Date of experience: November 8, 2013
John D.
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Quick easy no stress, does what you expect
November 8, 2013

Quick easy no stress, does what you expect. No popups, no confusion.

Date of experience: November 8, 2013
Liz R.
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Nope
November 8, 2013

Nope

Date of experience: November 8, 2013
Ian W.
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It has always been good
November 8, 2013

It has always been good

Date of experience: November 8, 2013
Anandautama W.
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Satified
November 8, 2013

Satified

Date of experience: November 8, 2013
Robert B.
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This was the most pleasant experience I've had, it was very simple for me. I am not well advanced in this area, and for me it was great.

I would highly recommend NameCheap, you will not be disappointed.

Robert

Date of experience: November 8, 2013
Chris L.
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Great product & service thanks
November 8, 2013

Great product & service thanks
Regards Chris Lysaght

Date of experience: November 8, 2013
Mark M.
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Great!
November 8, 2013

Great! Quick and simple, like always!

Date of experience: November 8, 2013
bedo Z.
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Namecheap simply the best
November 8, 2013

Namecheap simply the best

Date of experience: November 8, 2013
Rolf P.
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Very easy process
November 8, 2013

Very easy process.
Maybe it's me but I'm a bit confused on the Auto-Pay for services. I want that to happen for all my services, 2 domains with Privacy protection. However, I got an email advising me of an upcoming expiration of a service. I clicked on a link to pay now, leading me to believe that Auto pay wasn't in effect. When I went to the payment methods, auto pay is checked. Maybe that is something that changed due to my transaction, idk. Thanks.

Date of experience: November 8, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25