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NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Alfredo L.
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Allways a pleasure...
November 11, 2013

Allways a pleasure...

Date of experience: November 11, 2013
Chris B.
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Shopping is good, I just don't purchase enough from Namecheap to actually recommend it to someone else.

Date of experience: November 11, 2013
Leandro N.
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I use your services since **** or **** and since then it has been love at first sight...I really like using Namecheap. Thank you. ;)

Date of experience: November 11, 2013
willem l.
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Fast procces!
November 11, 2013

Fast procces! Thanks

Date of experience: November 11, 2013
Florence C.
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Really good experience
November 11, 2013

Really good experience

Date of experience: November 11, 2013
kathy n.
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Will be great to have a list of things to do to make full use of domain
Rules & regulations of domains internationally
Example trade mark etc
Tq

Date of experience: November 11, 2013
jamie n.
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Simple interface would be better if the cost was less but isn't that the way with everything.

Date of experience: November 11, 2013
Kathleen C.
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This is the first time I have registered domain names and I was registering four - two for personal use and 2 for organizations I am involved with. In general I found the site well organized and easy to use. The only thing that I found a bit difficult to figure out was how to decide and specify the different types of contacts (registrant, admin, etc.) for each. Some more information on that would be helpful for first time buyers. But I am happy I decided on namecheap and will recommend the service to others.

Date of experience: November 10, 2013
Shpetim I.
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Nothing to complain about
November 10, 2013

Nothing to complain about

Date of experience: November 10, 2013
Wong H.
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It's easy to use
November 10, 2013

It's easy to use. Having no problem even applying a new domain for the first time.

Date of experience: November 10, 2013
Esteban Z.
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It was nice and smooth
November 10, 2013

It was nice and smooth. Easy thing :)

Date of experience: November 10, 2013
Tony E.
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Pretty Good experience
November 10, 2013

Pretty Good experience. Easy Transaction. Disappointed that you offer no significant savings for existing customers to stay.

Date of experience: November 10, 2013
RG K.
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The whole process from start to finish was easy and problem free.

Date of experience: November 10, 2013
steve M.
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Wish i had a renewal coupon :(
November 10, 2013

Wish i had a renewal coupon :(

Date of experience: November 10, 2013
Jonas A.
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Quick, smooth and painless deliver and setup of the SSL-certficate I purchased.

Date of experience: November 10, 2013
Dennis J.
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Very easy interface, quick checkout!
November 10, 2013

Very easy interface, quick checkout!

Date of experience: November 10, 2013
George B.
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Had a few problems with no-script blocking the XSS redirecting but that was purely my fault. The user-friendly checkout system allowed for quick and easy purchases.

Date of experience: November 10, 2013
Bryan C.
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Thanks
November 10, 2013

Thanks. Please confirm my domain www.successpenpal.com has been renewed for another 9 yrs.

Date of experience: November 10, 2013
Marco H.
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I am new in buying domain names yet I didn't encounter problems during my purchase. Their service rocks!

Date of experience: November 10, 2013
Nampa A.
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I was told about this site from another Art Gallery so I tried it.
So far everything that they said in the site was true and the customer
Service has been great so as long as they keep customer service
This good they will have a customer. Thanks T C

Date of experience: November 10, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25