business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
Frederick R.
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One of, if not the fastest service I've seen
January 1, 2014

One of, if not the fastest service I've seen. In and out fast with great prices.
Frederick Rahaming

Date of experience: January 1, 2014
Ignasi A.
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Very good and fast
January 1, 2014

Very good and fast

Date of experience: January 1, 2014
Jill W.
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The e-mail from the CEO was a very nice touch!
January 1, 2014

The e-mail from the CEO was a very nice touch! Bravo,

Jill

Date of experience: January 1, 2014
Nahum S.
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I've been a long costumer of Namecheap.com and never have any bad experiences or inconvenience with their products and services whatsoever.

Date of experience: January 1, 2014
sunny S.
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For the first time, bitcoin shopping, feel good!
January 1, 2014

For the first time, bitcoin shopping, feel good!

Date of experience: January 1, 2014
Paul Q.
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Thanks again
January 1, 2014

Thanks again,

Date of experience: January 1, 2014
Taryn M.
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It was really easy to sign up for the domains
January 1, 2014

It was really easy to sign up for the domains. Hopefully everything will be as easy when I need to use them later!

Date of experience: January 1, 2014
philip E.
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I am extremely pleased with NameCheaps's creativity, quality, service and pricing. I would recommend them to any small business owner looking for results. They've brought energy and insight to my business.

Date of experience: January 1, 2014
irham J.
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Good
January 1, 2014

Good

Date of experience: January 1, 2014
Gerry H.
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Fast transaction without being saddled down by never ending offers. I could probably get a domain name and be checked out in under a minute if I tried.

Date of experience: January 1, 2014
Stephen F.
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A tad confusing for anyone slightly intimidated by the technology, colour coding sections might help us old folks to know what section we are working in (changing from whoisguard to domain renewals) personally I'm nervous of hitting the wrong button and either deleting everything, or buying a bunch of stuff I don't really need or want.

Date of experience: December 31, 2013
Jeff L.
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I'm indifferent
December 31, 2013

I'm indifferent. The prices are fair and I appreciate that. I've never had any problems, and never needed to contact them. I have no idea what their level of customer service is. I have been a customer for several years.

Date of experience: December 31, 2013
juan a.
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Todo bien gracias, pero como puedo renombrar un dominio poque me los esta rechazando empowernetwork, saludos y feliz año

Date of experience: December 31, 2013
Dylan B.
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I love it!
December 31, 2013

I love it! You guys look great.

Date of experience: December 31, 2013
Yan J.
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Owning 3 domains from namecheap, great deals
December 31, 2013

Owning 3 domains from namecheap, great deals.

Date of experience: December 31, 2013
Christian S.
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This is my first time buying my own domain, and I am very satisfied with it and all the help I got. It's also very nice that I am able to use third party tools such as the custom email addresses from Outlook.com... I will likely need more domains in the near future, and will be glad to purchase them from namecheap.com :)

Date of experience: December 31, 2013
karlaqg J.
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It's good and it's cheap
December 31, 2013

It's good and it's cheap.

Date of experience: December 31, 2013
Doug D.
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Great products, good pricing
December 31, 2013

Great products, good pricing.

Date of experience: December 31, 2013
Elizabeth S.
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As always excellent
December 31, 2013

As always excellent

Date of experience: December 31, 2013
Emanuel G.
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Quick, painless
December 31, 2013

Quick, painless. Lives up to the recommendations from the online community

Date of experience: December 31, 2013

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
+25