On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Namecheap Reviews Summary
Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Here we go!
Straightforward, so good job
A little disappointed that I found a promotional code after i made the purchase. Couldn't apply it after the fact.
I am very ssatisfied with Namecheap's service
IF
Good so far, thanks!
Very interactive and sleek. Cheap too!
1
Pretty straight foward and fast
Not sure i like how the website is layed out these days. Was very confusing. But overall I am happy with the overall experience.
I am satisfied.
Never had an issue with "namecheap"... quality service and great support!
Easy and cheap how much better could it be?
Thanks for awesome service
Easy peasy, once I found out how to look at my account since you changed your site...
Love the new look.
Smooth and easy. Control panel needs some work, but the overall experience is great.
Easy, convenient, fast and---as your name says---NAME CHEAP. Thank you
Excellent web layout very easy to use and easy on the eyes
And best of all very competitive prices
The New site looks good. I found it easy to navigate even though it looked unfamiliar at first.
Chat to discover basic services had a long queue--15 mins. Website isn't clear a lot of the time. At the same time, it delivers a good product at a very reasonable price.
From the business
Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members