Namastetics

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

I had ordered a shirt and yoga pants, which took almost two months to come. Once they did it was too hot to wear the pants so I put them away. Today I put them on for the first time only to find the inside seam on the leg was not even sewn together. They are way overpriced and of low quality. Do not waste your money...

Ended up taking a risk and paying about $75 CAD for one pair of genie pants. I hadn't seen the reviews here until it was too late. They took over a month to get here which I attributed to covid and the borders being closed. Whatever, that's fine.
The pants got here and they are constructed so poorly I probably won't wear them out of the house. The seams pucker in such weird and obvious places and the material is almost see through. Like someone else said, they also claim to be made in the US but the inside of the pants clearly say made in China. Namastetics have deleted my comments on instagram and my reviews on their website. I'm mad that I wasted my money and will think again before I buy from an instagram ad.

I ordered a pair of pants that cost 100 CAD I wore them once and the lining had torn and there were two holes on my butt!
They made me pay for shipping to send back the pants (Cost me 40 CAD) in order to get a refund for the pants. They gave me 25% off hoping I would repurchase their cheap material, and gave me no refund on the shipping fee. Which I dont understand why I needed to pay when I sent them pictures.

Great design but horrible customer appreciation and quality.

I bought $200 worth of clothing and the leggings were see through in the knees and butt; a top was defective due to the hand covers being cut incorrectly. I attempted to resolve this by emailing the company as directed and they didn't reply. It's been 3 weeks and multiple follow ups with no acknowledgement so now I have to dispute the charge with my credit card company for false advertising. Scammy company, avoid it.

They are potentially the worst site when it comes to returns! They have all their items on sale just over 30% and conveniently have a return policy where items over 30% off cant be returned! In addition the pictures on their site don't match the color of the items you receive! Alot of other better options out there! AVOID!

I placed an order for 5 tshirts. When I hadn't gotten a shipping confirmation after 3 weeks, I emailed Customer Service but got no response. I then called and was told it might be another 2 weeks. I explained that I would be leaving the country for an extended time and asked to cancel the order. They refused to cancel and eventually sent the order, which I had to have a neighbor pick up and return. Disputing with credit card company and now they keep sending me emails asking me to lift the dispute because "they sent the items." This is some of the worst service I have received in retail.

Terrible material, awkwardly shaped not ideal for anyone's actual body shape. I'm not a stick but I'm not thick either and these were the most awkward fit of bottoms I've ever tried on in my life! And I can only exchange so I tried a different type and had the same issues. I came down with a cold and couldn't return in time to see about the tops so now I'm stuck with bottoms that no one can wear out of the house. They outline the crotch area -____-

Ordered 3 t-shirts in May. When they did not arrive, I began emailing customer service with very little success. In July, 2 of the 3 shirts showed up. I asked for the third. They insisted a take pictures of the shirts I received before they would look into the third shirt. I complied. They said they'd send me the third shirt. I wanted a refund, they refused. Still have not received the shirt as of Sept 1. Latest response indicates they are out of the shirts and it will be delayed again. Demanding a refund, but they are not responding.

They took back the clothes and kept my money. They didn't reply to my emails. I had to do a chargeback with my credit card to get my money back.

Just don't buy. They are not trustworthy at the most basic level.

Unfortunately when I received my genie pants the material felt extremely low quality, thin and rough. When I went to return the product they explained you can only get store credit. That in itself seems ridiculous, as an online retailer you should expect people need to be able to try something on before knowing if its fits them and not forcing someone to spend money when it doesn't fit or it's just terrible quality. As other reviewers have stated you receive a coupon which can only be used once so your next purchase needs to be that amount or you lose money. Unless you are absolutely sure what you are ordering you will keep I would not order from this company. Plus there are plenty of other companies out there who understand customer service, spend your money elsewhere.

Ordered my pants WEEKS ago and still have not heard anything back. I had a bad feeling about this place since they do not have a phone number listed to contact. After looking at their Facebook I am even more concerned. Lots of people are saying the same thing. Money taken but no order received for weeks or months. As soon as you place your order they take your money. I find that odd since most places do not charge you until they ship. They have not returned any of my messages or emails. Their site says 4-8 business days and on Amazon it is promised by Christmas. Don't hold your breath. I think I am going to try to dispute the charges with my bank and avoid this company altogether. Waste of time and money.

For some odd reason, this company has been slacking lately it seems on their online orders. Many people from FB keep asking about where there order is, and it is seen on here too since November that no one has responded to their online order, which is unfortunate. They look like they had cute items. Please respond to your customers as they are the base for your business. Will not change review until you start sending out your items... you will have a ton of disputes going through as well if you don't.