Neighborhood Assistance Corporation of America

I always desire to be a homeowner and NACA has given me this opportunity to become a homeowner. You can use your HAP (section 8) voucher.

I have an amazing counselor Antonio Coronado he is very professional and respone back quickly. He is very knowledgeable on the naca program

NACA requires you to write a review on your very first meeting with them but this is my review after the months long experience with them. They are an absolute waste of time, with the exception of the realtor that I worked with. He was the only true professional that I worked with. I dealt with the Raleigh NC office and even the director of that office ignored emails and messages. My "counselor" had a "you need me " chip on her shoulder and ignored me more than she spoke to me. The realtor and I were getting mixed messages. My file was not up to date. I sat twiddling my thumbs not knowing what to do because nothing was in my file as far as action plan "to do" list. The underwriter actually called me while smacking on food or gum while actually on a second phone and was speaking on speakerphone! Told the other person she was on the phone with a client but continued to talk to me. She was totally distracted and I had to point out 2-3 things that she was overlooking because she was so distracted and smacking on whatever was in her mouth. Wanted questions answered on multiple occasions but it took the realtor asking my "counselor" for me to actually make contact with her and by that time my file was locked because it was time to pay dues again. I told them I had been communicating and waiting on answers long before dues were to be paid and now you tell me that you can't open my file! I refused to pay, though dues are inexpensive, for another year of unanswered questions, unprofessionalism, and being strung along. What they offer is great but who and what they have offering it and the type of business they do makes it not worth it. Mr Jay, my realtor, was Awesome, professional, communicative and the best part about this program.

It's been a long process but I've had the support from Benard Obichie, my mortgage counselor and Lakea Perry, my realtor I needed through the whole process.

Hello internet word,
NACA has help our family get our house in order. Which means Naca gave us the guidance to homeownership.

Sincerly,
The Taylor's

No PMIs
No down payments
Someone to walk you through the home-buying process
What else can I ask for? NACA works!

NACA is a great place to get the best mortgage. I'm only 26 years old and NACA is helping get my first home!

I've heard that this process is very rigorous but council communication is TERRIBLE! Very discouraging

NACA is a great place to start First time Home Owner you learn a lot about being a home Owner. I have enjoy

NACA has given us HOPE that we can have the home of our dreams at an affordable rate. Very professional experts!

NACA has really changed the game with their system updates! The process is so much easier! I started back in February of 2021 and although it may seem like the process has taken me a while I've learned so much about my finances. Which, to me as an African American is so important. I wasn't taught how to save my money growing up but with NACA their budget form really allows you to see just where and how much money you're spending and where you can save. It started off as just wanting to purchase a home but with NACA I'm learning that this is a Home I want to be able to KEEP! It will be a home I'll be able to AFFORD, yesterday, today AND TOMORROW! So be patient with the process, NACA is preparing their recipients for success! You will fail if you don't prepare yourself. NACA is here to prepare you, trust the process, follow your action plan, upload your documents regularly (so that it isn't overwhelming) communicate with your counselor, join the FB groups for information- communicate with your partner/ family if you aren't purchasing alone and be PATIENT! When you're ready NACA will be there!

Tip for consumers:
Make sure your financial documents are in order and up to date!

NACA is a scam. They do the following

1) NACA makes money out of poor and middle class people.

2) NACA thinks they are doing favor for you by doing your mortgage, but actually they are making money out of you to find the customers for the big banks. They do not respect you at all. They do not care about their customers/members and customer services.

3) NACA place A LIEN on your property without you know by getting your signature on the closing and make it legal!

4) NACA does not release the lien on your property to get a Line of credit, refinance, or selling your house easily. They have a very long process and usually do not approve it.

5) DO NOT use NACA real estates agents. They are not working for you to buy a house they work for NACA. Most of them are not competent.

6) DO NOT use NACA mortgage consultants. They are in-experience people compare to a normal mortgage broker and will waste your time and energy.

7) DO NOT use NACA HAND Department. That department is a messy office worst than other parts of NACA if you need to renovate or rehabilitate your house. They drag you and all the contractors you choose forever.

8) DO NOT use NACA contractors to touch your house. Most or all of them are in-competent.

9) DO NOT use NACA lawyer even it is free. They work for NACA NOT you. They do not care about giving you all the required and important information before signing all the papers.

10) DO NOT use NACA to buy your dream house. They are worse than applying for food stamp and medicate. They are going to waste your time, energy, and money.

Good Luck if you are using NACA!

Billy

Review about: Naca Loan.
Reason of review: Poor customer service.
Monetary Loss: $*******

So far great experience with NACA Antonio Coronado is my counselor he has been very patient and informative with me through the process.

I was first recommended to do NACA by a friend of mine who began the program but ended up going a more traditional route for a home loan. The first step is the homebuyers workshop which my husband and I attended in September 2020. The next steps is to meet with a mortgage counselor and that appointment was set for December. In between September and December they recommend that you upload all your documentation such as your paystub‘s and information on all the debts that you have. They also recommend that you begin saving for the mortgage necessary fees which include inspection and things like that. They state that there are no closing costs but there are other fees that are going to be due when buying the home. They are also no down payment needed which is a plus. The best thing about the program is that they take the IBR plan for a student loan which student loans can hinder a lot of people from being eligible for a home loan, but in this program it does not. The only issue I have is that it seems that they are understaffed and the staff that they do have are overworked and probably underpaid and so my husband and I have found that it's difficult to get questions answered in a timely manner. We have a joke that using a NACA loan is like being at the aid office to get food stamps. The people want to help which is why they have the job but they have so many cases and get overworked and under paid that often times they don't want to take the extra step that's necessary to help those who really need help. I am lucky enough though, that I was able to find a Facebook group where there are very good employees who although they are overworked still want to help people become home owners. So as of right now my husband and I are still not home eligible yet but hopefully when we have our meeting again in July we can get a prequalification letter and began the home search. So far through it all NACA is worth the trouble and the time even with some disappointing factors of the process.

NACA IS GREAT! FINANCIAL COUNSELING AND STEP A STEP PROCESS TO BUYING YOUR HOME! EVERY QUESTION IS ANSWERED IN FULL DETAIL! VERY INFORMATIVE..

With NACA you get below Market fixed rate, no down payment, no closing cost and most importantly NO PMI. Nobody else can beat that.