Neighborhood Assistance Corporation of America
website thubmnail of Neighborhood Assistance Corporation of America

Neighborhood Assistance Corporation of America

How would you rate Neighborhood Assistance Corporation of America?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Tracye H.
Unfollow Tracye H.
Send Message
Share Review
Report Review

NACA Homebuyer
November 2, 2021

I learned about NACA through word of mouth and the process so far has gone smoothly. I am excited that we have a program that is willing to look at more than just a credit score!

Date of experience: November 1, 2021
Illinois
1 review
4 helpful votes
Follow Andrea S.
Unfollow Andrea S.
Send Message
Share Review
Report Review

Employee
September 12, 2021

They allow people who have no business with your pii conduct cold calls in a fast track hard edged mortgage company who depends on the volume of the poor.

Date of experience: September 12, 2021
Florida
1 review
2 helpful votes
Follow Jude R.
Unfollow Jude R.
Send Message
Share Review
Report Review

Good morning it's a great pleasure for me this morning to get imform you about NACA. Last week I met on video my counselor Kelli I was very happy she did a great interview with me. She is very patient to answer my question. It's good for you guy's to get involve on NACA trust me you will never regret there's a lot of opportunities but you have to be patient.
Jude.

Date of experience: March 12, 2022
Virginia
1 review
0 helpful votes
Follow Hazelynn M.
Unfollow Hazelynn M.
Send Message
Share Review
Report Review

GOING THRU THE PROCESS
September 3, 2021

BUYING A HOME IS AN INVESTMENT AND ONE SHOULD TAKE A LOT OF TIME BEFORE THEY INVEST. I HAVEN'T SIGNED ON THE DOTTED LINE YET BUT THE PROCESS HAS TAUGHT ME A LOT ALREADY ABOUT DISCIPLINE AND ORGANIZATION ALREADY. SO I APPRECIATE THE PROCESS. ONCE I HAVE THE KEYS IN MY HAND I WILL COME BACK AND GIVE OVERALL REVIEW

Date of experience: September 2, 2021
Illinois
1 review
0 helpful votes
Follow tiffany j.
Unfollow tiffany j.
Send Message
Share Review
Report Review

In October 2022, I flew down to Atlanta from Chicago to attend the Achieve the Dream event. The process leading into the room to be counseled was smooth. It was a wait but it wasn't long once you reached the interview room. Everyone was kind and greeted you upon entry. I was assigned Erna Wilson. She was and is the best. Although I didn't qualify that day, she was precise as to what I needed and became my regular counselor. My trip to the Achieve the Dream was well worth it!

Date of experience: January 27, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,

NACA received your review. We want to thank you for sharing your experience. NACA continues to thrive for exceptional Customer service. Welcome to the NACA family and continue to work towards your personal goals to homeownership.

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Media/Public Relations and Escalations Team |NACA Neighborhood Assistance Corporation of America

Texas
1 review
0 helpful votes
Follow Abel R.
Unfollow Abel R.
Send Message
Share Review
Report Review

I am new to NACA, and still in the process of the purchase of my first home. So far Naca staff is been amazing with all the help and counselling they provide to help understand the program and process by educating with all the resources and upload the documents in order to make our dreams come true. Antonio Coronado, my counselor is been super helpful and always available to answer all my questions and guided me thru the process. Thank you to all NACA's team.

Date of experience: September 20, 2021

I am new to NACA, and still in the process of the purchase of my first home. So far they been amazing with all the help and counseling they provide to help understand the program and educating how to save in order to make our dreams come true. Antonio C, my counselor is been super helpful and always available to answer all my questions and guide me thru the process. Thank you to all NACA's team.

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
Follow CASSANDRA B.
Unfollow CASSANDRA B.
Send Message
Share Review
Report Review

Future Home Owner
October 8, 2020

Working with NACA has been a long, sometimes frustrating process, but I am at the finish line and hope to cross it very soon. My new counselor has been very supportive and has provided me with the needed steps to complete the process.
Thanks NACA

Date of experience: October 7, 2020
South Carolina
2 reviews
0 helpful votes
Follow kyria w.
Unfollow kyria w.
Send Message
Share Review
Report Review

NACA process
April 2, 2022

My name is kyria, I have been in the NACA process since October of 2021, I am in payment shock for six months because I am currently not renting. I would suggest to anyone going through the process to make sure that you ask questions and email your counselor. Make sure when you have an appointment that you have everything completed and check with your counselor prior to make sure you will not have any delays.

Date of experience: April 1, 2022
South Carolina
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Send Message
Share Review
Report Review

The NACA process seems to be easy as long as you have your paperwork together and updated as told. I am in the early stages but have a great counselor who is very knowledgable and helpful in gettting you through the process. Don't give up; trust the process.

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes
Follow Kendra A.
Unfollow Kendra A.
Send Message
Share Review
Report Review

So Far so good!
November 29, 2022

I am starting my home buying process with NACA as a single woman and it is going great so far. My counselor Willie Abro has been helpful and responsive and I got a follow up appointment within 2 weeks after the first appointment!

Date of experience: November 29, 2022
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Congratulations and Welcome to the NACA family!

Florida
1 review
0 helpful votes
Follow Elisia N.
Unfollow Elisia N.
Send Message
Share Review
Report Review

My road through the NACA homebuying journey was well paved with the steadfast support and expertise of my counselor Miranda Page. Intellectually sharp and devoted, her expertise shined through all of my interactions to get me to the closing finish line. For that I am incredibly grateful!

Date of experience: April 1, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,
Thank you for your review and welcome to the NACA family! We continue to value exemplary customer service. Please keep NACA posted with your experiences on our program. Wishing you continued success through your journey to homeownership!

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Social Media Community Manager

Michigan
1 review
0 helpful votes
Follow Alicia J.
Unfollow Alicia J.
Send Message
Share Review
Report Review

I have been going throuth NACA to prupshe my first home and an so blessed to have this corporation assistanceing me Mr. Martin has been god sent i can not wait to close if you have not look in to this corporation please do you will not regret it. Alicia

Date of experience: May 19, 2021
North Carolina
1 review
0 helpful votes
Follow Catherine T.
Unfollow Catherine T.
Send Message
Share Review
Report Review

NACA has been so great. It does take a lot of time and effort but I believe the time investment makes up for low up front monetary investment to get your dream home!

Date of experience: March 31, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,
Thank you for your review and welcome to the NACA family! We continue to value exemplary customer service. Please keep NACA posted with your experiences on our program. Wishing you continued success through your journey to homeownership!

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Social Media Community Manager

New York
1 review
3 helpful votes
Follow Raymond J.
Unfollow Raymond J.
Send Message
Share Review
Report Review

Experience with NACA is by far the worse. I was supposed to have a meeting today and my experience was terrible. The firs text me to expect a phone call within an hour. Off of a hunch i happened to check my email. The counselor sent me an email at 9:17am indicating that i should join the Go To meeting. The counselor specifically she will stay in the meeting till 9:20am. I joined at 9:21am she was already gone. The point is why no phone call like? Why send an email and only allow then to join within 3 minutes? I reach out to Live customer support to only be told i have to wait till 2022 to register again. I was honestly looking forward to NACA until this terrible unprofessional experience.

Date of experience: March 27, 2021
Texas
2 reviews
0 helpful votes
Follow Songa N.
Unfollow Songa N.
Send Message
Share Review
Report Review

NACA Process
September 13, 2023

Life happens to good people and NACA believes everyone deserves a second chance. Stay with the program and process the end result will be well worth it.

Date of experience: September 12, 2023
Georgia
1 review
0 helpful votes
Follow Mulugeta M.
Unfollow Mulugeta M.
Send Message
Share Review
Report Review

Great help!
June 7, 2023

My spouse and I heard about NACA from our roommate and went to the office of NACA in Atlanta. When we went there, there were so many people participating in NACA's housing program. We were very surprised with the quantity of the people. As any other people, we waited for our turn to take our first orientation with the NACA's officers. We joined the orientation and found some useful information. They gave us our NACA ID number and we found our counselor, Gladene Washington. She assisted us with all the questions we had and clarified anything that we were confused about. We are still communicating with her to finish up our process. She has been very helpful and we are very satisfied! We hope NACA will support our journey of finding our sweet home with a great help of Gladene Washington.

Date of experience: June 6, 2023
Massachusetts
1 review
0 helpful votes
Follow Saint Jude R.
Unfollow Saint Jude R.
Send Message
Share Review
Report Review

Hi people
June 10, 2022

Today i Had and appointment with NACAi missed a couple docs that is why i did not make it i ecourage guys before your appointment make sure please you are up to date if not you will lose it like. I was so mad. But NACA it is great opportunity for us please coming up you will get help.

Date of experience: June 10, 2022
Maryland
1 review
1 helpful vote
Follow La'toya E.
Unfollow La'toya E.
Send Message
Share Review
Report Review

Disappointed with NACA
January 5, 2023

My opinion of NACA has changes since last year when I was qualified. I was told to my next appointment just incase my qualification expired before I found a home and I did just that. On the day of my appointment, I was told that my counselor was on vacation and that I had to reschedule my appointment! The next appointment was 3-4 months out, which was after the expiration date on my qualification letter. This meant that I was not longer qualified and to pretty much start over. It is now 10 months later and I am still not requalified. I have worked with 4 different counselors. Each counselor works differently and wants the paperwork formatted a certain way or the counselor assigns item on your action plan that you have not previously done before. At this point, I am very frustrated with NACA and this process. Being qualified to be disqualified is very upsetting. I am hoping that I am qualified at my next appointment.

Date of experience: January 5, 2023
Bruce M. Neighborhood Assistance Corporation of America Rep
over a year old

Greetings,

We cannot respond to specific account details online in an open forum. However, we want to provide a response and want to provide a resolution to your concerns. Please send an email to services@naca.com so we can assist you further.

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership!
NACA's Media/Public Relations and Escalations Team |NACA Neighborhood Assistance Corporation of America

Maryland
1 review
0 helpful votes
Follow Heather L.
Unfollow Heather L.
Send Message
Share Review
Report Review

NACA is an excellent program to help hardworking individuals get a home. The NACA program makes homebuying possible when the big banks and lending companies make it feel impossible. Through NACA and its staff, the home buyer is examined based on "character and not credit." I am glad we chose to do things the NACA way.

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
Follow Tiffany J.
Unfollow Tiffany J.
Send Message
Share Review
Report Review

1st Time Home Buyer
February 5, 2023

As a first time home buyer, it can seem overwhelming to go through the process without the proper knowledge so I appreciate NACA for helping me and my family have a better experience with home buying so that we can start investing in our future home.

Date of experience: February 3, 2023

Overview

Neighborhood Assistance Corporation of America has a rating of 4.2 stars from 983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Neighborhood Assistance Corporation of America most frequently mention home buying, great program and interest rate. Neighborhood Assistance Corporation of America ranks 6th among Real Estate sites.

service
484
value
445
quality
451