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MyUS
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MyUSReviews 5,288

3.9
myus.com

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
Saudi Arabia
1 review
0 helpful votes
Follow Ali J.
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Teresa was really very helpful to me, the issue was solved in a short time.

Date of experience: January 16, 2015
Pakistan
1 review
0 helpful votes
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Very professional experts, responding at fast time, and clearly communicate with costumers regarding all the issues which is going wrong way and make you decide and know the exact cindition. Thanks for myus which makes the purchasing more easier and comfort.

Date of experience: January 16, 2015
Saudi Arabia
1 review
0 helpful votes
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Jessica, Thanks for help me, very active person and polite.
My problem solved very quickly, that why i like myus.com, their support is
Very excellant like Jessica.

Date of experience: January 15, 2015
Iraq
1 review
0 helpful votes
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Hi
January 20, 2015

Hi
Thank you so much myus company,, thank you Angel,, for your support and you solved my problem after my accident,, hope that we will build more strong business relation with this company as they have excellent person and managers as Angel,,, thank you myus thank you Angel glad that you are my manager now

Date of experience: January 15, 2015
Hong Kong
1 review
0 helpful votes
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Teresa and Jennifer were a very nice staff to answer my questions. They were very patience and showed their professional attitude to me.

Date of experience: January 15, 2015
South Africa
1 review
1 helpful vote
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The concept is good, but service is poor. They dont care how they pack your orders, and often send boxes within boxes -negligence

When ask them to pack economically- they want and extra $8,50

Date of experience: January 15, 2015
Charlene M. — MyUS Rep
over a year old

This is very unusual, HB! We carefully train our packers to repack and consolidate packages to save you the most money possible, and this service is FREE. If you received a poorly packed item, can you please send photos so we can improve our processes and issue any necessary refunds?

You can reach us seven days per week via our Contact page here: http://www.myus.com/en/contact

Yemen
1 review
0 helpful votes
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LiveChat on MyUs was incredible
January 20, 2015

This is my first expirence with a shipping company. I'm glad that I chose MyUs. It was very easy to use their services. They are amazingly fast to respond to any question via Live chat.
My shipments were registers in my suite fast enough (in the same day). I recived my package in a perfect condition. When I recived my package, I grapped my meter to measure it. The dimensions that I was charged for and that I've taken are exactly the same!
Will use their services again. I will recommend to anyone.

Date of experience: January 15, 2015
Saudi Arabia
1 review
0 helpful votes
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Prompt response and help regarding my problem
Thank you Angel for your help

Date of experience: January 15, 2015
India
2 reviews
0 helpful votes
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Having used four package forwarders from US as well as two from EU to India I have come to a safe conclusion that MyUS is the most efficient, reliable, customisable and quite affordable despite all these.

Date of experience: January 14, 2015
Jordan
1 review
0 helpful votes
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Exceptional response from Jessica!
January 18, 2015

Exceptional response from Jessica! She was a real professional and delivered a superb service in record time! Two thumbs up!

Date of experience: January 14, 2015
Saudi Arabia
1 review
0 helpful votes
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I like it, that's what I'm looking for, soooo easy & trustworthy.
Now I can easily make my shopping and send my shipments to my home.

Thank you MyUS.

Date of experience: January 14, 2015
Yemen
1 review
0 helpful votes
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Wow, this is the best support..
January 18, 2015

Wow, this is the best support.
Thank you (Julie) for the excellent support.

Regards,
Ali

Date of experience: January 14, 2015
Sweden
1 review
0 helpful votes
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A excellent customer service
January 18, 2015

A excellent customer service. Jessica has been helpful and quickly fixed my challenges

Date of experience: January 14, 2015
Switzerland
1 review
0 helpful votes
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I moved to Switzerland in 2009
January 18, 2015

I moved to Switzerland in 2009. I have used a few different ways and hubs to ship goods from my homeland of USA. When I found MyUS.com, it was like winning a prize. When it comes to using a shipping service, MyUS.com is the one to choose!

Date of experience: January 14, 2015
Malaysia
1 review
0 helpful votes
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Impressive services!
January 18, 2015

Impressive services! Keep it up for the great work! Special thanks to Ms Angel for her help!

Date of experience: January 14, 2015
Uzbekistan
1 review
0 helpful votes
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Jon you are a great guy buddy!
January 17, 2015

Jon you are a great guy buddy! I wish all the best of the luck in the world!

Date of experience: January 14, 2015
Qatar
1 review
0 helpful votes
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It's the best site for personal shopping and international shipping.

Date of experience: January 14, 2015
Nigeria
1 review
0 helpful votes
Follow Kpoudosu D.
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The agent Jessica was patient, understand and very helpful. Please keep the good work

Date of experience: January 13, 2015
France
1 review
0 helpful votes
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I really impressed with your service, specially the attention to pay to each individual questions and concerns.

Date of experience: January 13, 2015
Saudi Arabia
1 review
0 helpful votes
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Amazing company, easy, fast, helping with parches, shipping.
Am so happy that i'm member with the.

Date of experience: January 13, 2015

About the business

For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.


myus.com
Founded in 1997
Sarasota, FL