MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
Teresa was Very kind and patient thank you for serving me
Teresa answered what I wanted to know quickly and straight to the point as well as being friendly.
Thanks a bunch.
I had few questions about fees and shipping. Agent Teresa helped me with every question. Really helpful.
Immediate response and quick resolution. So professional.
This experience seems to be consistent with all my dealings with your company.
Thank you for providing a wonderful service.
Kim.
Hi dear she is a good girl
She talk with me as a nice girl and make everything easy am worry about my package but she let me feel relax when she talk
I like the way she talk with me
I hope she will have a good life with her hasband and child
Today i got Contacted Someone Called Jessica And She Helped Me A lot and answered all my questions as fast as i need and she is a great person thank you guys for giving us this chance to buy from US with confident Good Job For You Guys And Keep Going
Actually your team have solved and answered all my questions in very smoothly and helpful way especially your employee (Jessica).
Maybe my English isn't very good but I hope you understand and get my point.
Its my pleasure to deal with MYUS for more than 2 years and of course I will still with you for ages,
Regards,
You have outstanding customer service representatives. Teresa was exceptional in handling my request and was very patient with me. She provided me with all the answers that I was looking for. I hope I get a decent discount on my shipment too. Thanks for your time. Keep up the good work.
Very pleasant service! I received very detailed information from a very patient and kind agent, called Jessica.
Just had a small issue with some details on my inbox and Teresa a warm support staff gave highly professional support. This one of the reasons MyUS.com is the BEST!
I signed up for a MyUS.com account during a promotion period and able to get a free premium membership with 50% off shipment charge for my 1st shipment. I am really impressed with the speed of delivery, the ability to choose to ship my items with the lowest freight charge. MyUS.com even provide free re-packing service with adequate protection for my items. However, there was a little flaw. When the parcel reached me, one sides of the carton split open. Despite the small issue, I will definitely use MyUS.com again.
Teresa was extremely helpful in resolving a declared value/shipping issue. Her assistance saved me a lot of frustration. I'm pleased that she was able to expeditiously resolve the issue.
Thank You myus was a good experience you need help using the live chat has been responding quickly with me and help me thank you for Teresa to help
I CANT EXPLAIN MY FEELING TO YOU MYUS.COM BUT WHAT I COULD ITS GAVE YOU A BIG HUGE AND TONS OF THANKS TO YOUR QUICKLY HELP REPRESENTED IN Customer service Daniela
THANK YOU MY US
THANK YOU Daniela
I was despertar to include one more item into my shippment request and the agent Daniela was Very helpfull, knowledgeble and Very friendly. I really appreciated the great customer service received from MyUS via agent Daniela
I have just joined MyUS.com, in the process I had some issues and some doubts but in few minutes I got through, thanks to the help on live-chat from Jessica at MyUS.com help line. Every query was answered in no time.
Had a very nice chat with Jessica today about membership issues. Great Support, highly appreciated.
The most thing I like about MyUs is how simple it is, I didn't need any instructions to start using it (although I did have a few issues with creating a new account, but that went fine).
Also, it provides you with many shipping options, and has many offers for new users, they also write the most important notes for you as a warning so you don't miss them (like warnings about issues with some shipping options).
Another thing I want to point out, I've contacted the staff many times, asking about various things, and always got the help I needed.
(I want to mention Jessica from the staff, who helped me out more than once).
I would like to thanks Jessica. Thank you for your help I really appreciate it
About the business
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members