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MyTripReviews 2,589

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Agil y rapido muy facil de seguir
August 25, 2025

Agil y rapido muy facil de seguir. Muchas formas de pago. Muy biueno

Date of experience: August 15, 2025
Pakistan
1 review
0 helpful votes
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Very smooth and simple
Cheapest and reliable
Highly recommended

Date of experience: August 15, 2025
New York
1 review
0 helpful votes
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Kept canceling after purchased
August 25, 2025

Never have I experienced my flight being cancelled, a couple of hours after booking, for the 5th time! Why canceling? If there is no flight then update the web! Remove it!

Date of experience: August 15, 2025
GB
1 review
0 helpful votes
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MyTrip booked me impossible flights and then refused to refund or exchange me. Do not use this company they are scammers and will do nothing but sell you a lie and then blame it on you because "you agreed".
Their customer service is TERRIBLE.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Too many options to confuse your customers. Other than that it went smoothly

Date of experience: August 14, 2025
New York
1 review
0 helpful votes
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Easy and pleasant booking experience
August 24, 2025

Easy and pleasant booking experience. I will use it again and also refer others.

Date of experience: August 14, 2025
RU
1 review
0 helpful votes
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Too much extra options that you have to say no too before going forward

Date of experience: August 13, 2025
Zimbabwe
1 review
0 helpful votes
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Beautiful and Efficient professional experience i love it

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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Process was quick
August 22, 2025

Process was quick. Airline has to join some alliance and provide frequent flier miles or others will get AWAY WITH THE BUSINESS

Date of experience: August 12, 2025
Mongolia
1 review
0 helpful votes
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I put an exact amount in my expense account but the transactions were declined due to their attempt to charge greater amount 5 times.

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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The offers to upgrade were so many
August 21, 2025

The offers to upgrade were so many. Please make it simple. Other steps were simple.

Date of experience: August 11, 2025
Bahrain
1 review
0 helpful votes
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Good and easy
August 21, 2025

Encourage friends and family to book from you it is suitable

Date of experience: August 12, 2025
Guatemala
1 review
0 helpful votes
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Excellent options and prices thanks for your hard work on this trip

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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It was easily done right away
August 21, 2025

It was easily done right away. That's amasing. This is my first experience with mytrip.com and hope is not the last one. Thank you.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
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Timed out very quickly
August 20, 2025

Timed out very quickly. But very cool to see all the different options for additions. Also seems like I got the best price for the ticket

Date of experience: August 10, 2025
Oregon
1 review
0 helpful votes
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Took forever with so many options & after reading one of the travel insurances details as requested when I was done all my travel information was gone & I had to re-enter.

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Too many charges for thing that should be included. Could simplify sign up procedure.

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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Easy simple website
August 20, 2025

Easy simple website. Excellent. Get load fast web payment.

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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MyTrip is a disaster- bought my ticket, 12 hrs later, received news, had to cancel. Clearly it was advertised that I could cancel within 24 hrs with no penalty. MyTrip said not their responsibility, call the airline. Refuse to be accountable, conflicting info from different people on the phone. Total money grab, do not use MyTrip

Date of experience: August 9, 2025
California
2 reviews
0 helpful votes
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The site offered good pricing and flight options that made my selection easier.

Date of experience: August 9, 2025