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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Agil y rapido muy facil de seguir. Muchas formas de pago. Muy biueno
Very smooth and simple
Cheapest and reliable
Highly recommended
Never have I experienced my flight being cancelled, a couple of hours after booking, for the 5th time! Why canceling? If there is no flight then update the web! Remove it!
MyTrip booked me impossible flights and then refused to refund or exchange me. Do not use this company they are scammers and will do nothing but sell you a lie and then blame it on you because "you agreed".
Their customer service is TERRIBLE.
Too many options to confuse your customers. Other than that it went smoothly
Easy and pleasant booking experience. I will use it again and also refer others.
Too much extra options that you have to say no too before going forward
Beautiful and Efficient professional experience i love it
Process was quick. Airline has to join some alliance and provide frequent flier miles or others will get AWAY WITH THE BUSINESS
I put an exact amount in my expense account but the transactions were declined due to their attempt to charge greater amount 5 times.
The offers to upgrade were so many. Please make it simple. Other steps were simple.
Encourage friends and family to book from you it is suitable
Excellent options and prices thanks for your hard work on this trip
It was easily done right away. That's amasing. This is my first experience with mytrip.com and hope is not the last one. Thank you.
Timed out very quickly. But very cool to see all the different options for additions. Also seems like I got the best price for the ticket
Took forever with so many options & after reading one of the travel insurances details as requested when I was done all my travel information was gone & I had to re-enter.
Too many charges for thing that should be included. Could simplify sign up procedure.
Easy simple website. Excellent. Get load fast web payment.
MyTrip is a disaster- bought my ticket, 12 hrs later, received news, had to cancel. Clearly it was advertised that I could cancel within 24 hrs with no penalty. MyTrip said not their responsibility, call the airline. Refuse to be accountable, conflicting info from different people on the phone. Total money grab, do not use MyTrip
The site offered good pricing and flight options that made my selection easier.
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!