MyPoints has a rating of 3.1 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPoints most frequently mention gift cards, great way and long time. MyPoints ranks 3rd among Points Shopping sites.
I utilized this platform for about a year collecting rewards on every purchases and surveys. I had racked up about 100,000 points worth about $750 just to get my account deactivated for no reason. I followed all the rules and guidelines and tried to contact them, but never received any response. This is extremely frustrating to me because I was planning on using my rewards for a future trip. DO NOT waste your time with this rewards platform!
This company is a scam and it's a fraud it will rip you off it ripped me off of my time and my credit card information I was to get paid over $100 in gift cards and when I went to redeem them they deactivated my account and there's no way to contact them to find out what the heck is going on and they won't pay out obviously
I have been kicked off of multiple surveys after spending 3 hours watching 3 episodes of a show and it gives 5 points for trying. Trying? I spent 3 hours answering questions about the most stupid looking show and I get 5 points? Used to be a good survey site but it's terrible now.
I have been a customer for 19 years and something or someone must have taken over and the place is going down the toilet. I have been waiting 3 weeks for one redemption for a $25.00 Amazon card. I put in for another smaller card and then closed my account. Customer service is terrible now. You just get an automated reply. It use to be a good site and they took care of their customers. Do not waste your time.
MyPoints worked well the first two times I used it, and I was able to convert my points into miles for my UA frequent flier program. Unfortunately, MyPoints didn't credit my points from the next three offers I met and their customer support has ignored my repeated requests for help in getting my points credited. So, I won't be using MyPoints again... Update: MyPoints has fixed whatever the problem was with crediting points, and all of my pending points have now been posted and credited! Kelly F.
I have been a member since 2002 and now I am locked out of being able to get gift cards because it says i have had too many verification with phone complete bull crap! It has been many months now and the problem has not been fixed and have written several times and I get nothing, no help. The company that toke over a few years back is a junk company.
MyPoints is 100% a SCAM. I received an offer of "buy something from this retailer and you will get 20,000 points!" There was no disclaimer at the bottom saying the purchase had to be a certain amount. So I went through (clicking the MyPoints email) and bought a small item. Waited for my points to arrive, and nothing. I received the same BonusMail offer again a few weeks later. I figured "maybe I didn't submit it right the first time and that's why my points never showed up (even as pending!)" So I clicked the BonusMail again and purchased another item from the same retailer (sgain, still no minimum purchase price on this BonusMail) - only this time, I RECORDED myself doing it to prove that I completed this (and saved all of my emails showing there was no purchase minimum for this offer, too). Again, no points, I reached out to them a while later to ask what is going on. They said "we didn't show that you completed this offer" EXCEPT I DID. TWICE. And both times it "didn't get reported to you" from the retailer for my points to be released? I literally have VIDEO and email evidence that I completed the offer and they still will not recognize that I completed this offer - TWICE.
Absolute, 100% a scam to get you to buy from their partners and then deny you any reward for it. They owe me 20,000 points and are refusing to honor that. Stay FAR away from these scammers!
I've been w/ mypoints for over 20 years never had an issue... now when I tried to redeem my earned giftcard it says I'm under review for 30 days... sounds like a scam... beware... do what I did now... write the BBB... if they get inundated with BBB complaints they will teach them a lesson
It helps me with the extra stuff I want but cant have until I started using this site. It is really legit
I had been doing surveys on my points for 6 months now and have cashed out several times and didn't have any problems until a couple of days ago I had earned about 6000 points and was getting close enough to get a 50 dollar gift card and all of a sudden my account was deactivated without any explanation my points is a big disappointment! So sad!
The surveys are ridiculous and take too long with so few points. Also, when redeeming for an Amazon gift card in the past you would receive it right away. Now they have to process the order and let you know at a future date when your order is processed. Stay away from this site - it's a waste of time. Also, they have banned me from taking their surveys because according to them I did not answer correctly. I think they did not like my answers to their political questions.
I love taking surveys at MyPoints. The surveys are very interesting and easy to complete. I also love the number of surveys with high points that are offered per week. The reward points are relatively easy to obtain and very easy to cash out. Keep up the good work guys!
I enjoy this site but I do get frustrated at times. Right now they are doing a challenge where completing 2 surveys is required. Some of the time I click to do a survey and I don't even get to the survey. Other times I'm 10-15 minutes into a survey when I'm logged out of it with no credit given. So I don't bother trying many surveys. But I do like their emails where I get 1-5 points for reading it. My favorite thing about this site is that they offer a grocery store gift card to get with the points. I have enough "stuff" so I don't need any department store gift cards.
This survey site like swag bucks they rip u off by restrictions screw this company they need class actions in 24 years i m shock these stupid mother fockers are in business still this is horseit!
I like it but i think there should be more ways to earn points without buying something. But it is a good way to earn a few dollars i use the gift cards to help pay my utilities
They pay well for a side hustle but the points don't add up to the amount you have to redeem for instance 250 points is 1 dollar.
Having used MyPoints weekly, using coupons, taking surveys, daily polls, and all the numerous other ways, I earned enough points to redeem for gift cards. It can be quite a grind to get there, but I was able to, after well over a year, redeem points for multiple Amazon gift cards and with that, I purchased a flat-pack beehive that I assembled and put in flow-hive frames. My secret for success is to keep track of surveys - the dead links, the ones gleaning information, and making sure to take screen shots for entering support tickets; these get resolved in a few days typically. I also use the coupons quite a bit. Lastly, when making any purchases online, I make sure to click through the site first for deals and whatnot before making the purchase. Familiarize yourself, understand the contract and license agreement as with any, and pay close attention as you would to the surveys you can take. Best of luck, I know I will continue.
Fun website with a variety of ways to earn gift cards. I started using the website earlier this year and it has been fun and rewarding.
Changing my review. I got my surveys back on My Points and Swagbucks and glad to have a second chance. Earning points and getting gift card quicker now. Thank you My Points and Swagbucks
Answer: You RUN! RUN FOR THE HILLS! Close your account and RUN! And then, file a complaint with the BBB. They are now under the parent company "Prodege" which is also SwagBucks. Both are horribly run companies now!
Answer: They did the same thing to me last week and I had around 9630 points. I was trying to reach 10000. They knocked it down and said that I purchased 2 Amazon gift cards, which was a flat out lie. I cant stand amazon for certain reasons. I have proof and witnesses to everything that has happened with mypoints. I have contacted them through email and have received answers back. They have not followed through yet as they said. If this goes on with no satisfaction I will take legal action. I will also hope that others join me. That is not necessary but I will give others the option at their own discretion. False and misleading information may only be a misdemeanor but we deserve what we work for!
Answer: You don't, they won't answer or take your calls nor will they return any messages.
Answer: Yes. Its quick and easy. Simply go to your account to change
Answer: Mypoints is a large company. They will e-mail you, might just take so extra time depending on your issue
Answer: Yahoo is notorious for email problems. I use Gmail. It's free and more reliable.
Answer: I get multiple emails daily. Try checking your spam folder and be sure to add mypoints to your contacts. I also would check your account to be sure they still have your current email. I hope this helps.
Answer: Not that it will make you feel any better, but I cannot get any help either. Totally useless but here: To submit a ticket regarding an activity, go through the Visited section of your Activity Ledger, https://www.mypoints.com/account-ledger.