website thubmnail of MyPoints

MyPointsReviews 1,057

3.1
How would you rate MyPoints?
grey star
grey star
grey star
grey star
grey star

MyPoints Reviews Summary

MyPoints has a rating of 3.1 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPoints most frequently mention gift cards, great way and long time. MyPoints ranks 3rd among Points Shopping sites.

service
59
value
53
shipping
27
returns
21
quality
42
Virginia
1 review
8 helpful votes
Follow Jalin T.
Unfollow Jalin T.
Send Message
Share Review
Report Review

I utilized this platform for about a year collecting rewards on every purchases and surveys. I had racked up about 100,000 points worth about $750 just to get my account deactivated for no reason. I followed all the rules and guidelines and tried to contact them, but never received any response. This is extremely frustrating to me because I was planning on using my rewards for a future trip. DO NOT waste your time with this rewards platform!

Date of experience: December 2, 2021
Minnesota
1 review
10 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Send Message
Share Review
Report Review

Fraud!
October 28, 2021

This company is a scam and it's a fraud it will rip you off it ripped me off of my time and my credit card information I was to get paid over $100 in gift cards and when I went to redeem them they deactivated my account and there's no way to contact them to find out what the heck is going on and they won't pay out obviously

Date of experience: October 28, 2021
California
1 review
14 helpful votes
Follow Sierra M.
Unfollow Sierra M.
Send Message
Share Review
Report Review

Waste of time
October 27, 2021

I have been kicked off of multiple surveys after spending 3 hours watching 3 episodes of a show and it gives 5 points for trying. Trying? I spent 3 hours answering questions about the most stupid looking show and I get 5 points? Used to be a good survey site but it's terrible now.

Date of experience: October 27, 2021
New Mexico
1 review
22 helpful votes
Follow TAMARA P.
Unfollow TAMARA P.
Send Message
Share Review
Report Review

Customer for 19 years
September 8, 2021

I have been a customer for 19 years and something or someone must have taken over and the place is going down the toilet. I have been waiting 3 weeks for one redemption for a $25.00 Amazon card. I put in for another smaller card and then closed my account. Customer service is terrible now. You just get an automated reply. It use to be a good site and they took care of their customers. Do not waste your time.

Date of experience: September 8, 2021
Oregon
1 review
26 helpful votes
Follow Kelly F.
Unfollow Kelly F.
Send Message
Share Review
Report Review

MyPoints worked well the first two times I used it, and I was able to convert my points into miles for my UA frequent flier program. Unfortunately, MyPoints didn't credit my points from the next three offers I met and their customer support has ignored my repeated requests for help in getting my points credited. So, I won't be using MyPoints again... Update: MyPoints has fixed whatever the problem was with crediting points, and all of my pending points have now been posted and credited! Kelly F.

Date of experience: August 26, 2021
Utah
1 review
39 helpful votes
Follow James h.
Unfollow James h.
Send Message
Share Review
Report Review

Member since 2002
July 13, 2021

I have been a member since 2002 and now I am locked out of being able to get gift cards because it says i have had too many verification with phone complete bull crap! It has been many months now and the problem has not been fixed and have written several times and I get nothing, no help. The company that toke over a few years back is a junk company.

Date of experience: July 13, 2021
Nebraska
1 review
43 helpful votes
Follow Sara C.
Unfollow Sara C.
Send Message
Share Review
Report Review

MyPoints is 100% a SCAM. I received an offer of "buy something from this retailer and you will get 20,000 points!" There was no disclaimer at the bottom saying the purchase had to be a certain amount. So I went through (clicking the MyPoints email) and bought a small item. Waited for my points to arrive, and nothing. I received the same BonusMail offer again a few weeks later. I figured "maybe I didn't submit it right the first time and that's why my points never showed up (even as pending!)" So I clicked the BonusMail again and purchased another item from the same retailer (sgain, still no minimum purchase price on this BonusMail) - only this time, I RECORDED myself doing it to prove that I completed this (and saved all of my emails showing there was no purchase minimum for this offer, too). Again, no points, I reached out to them a while later to ask what is going on. They said "we didn't show that you completed this offer" EXCEPT I DID. TWICE. And both times it "didn't get reported to you" from the retailer for my points to be released? I literally have VIDEO and email evidence that I completed the offer and they still will not recognize that I completed this offer - TWICE.

Absolute, 100% a scam to get you to buy from their partners and then deny you any reward for it. They owe me 20,000 points and are refusing to honor that. Stay FAR away from these scammers!

Date of experience: May 8, 2021
Arkansas
1 review
0 helpful votes
Follow amy c.
Unfollow amy c.
Send Message
Share Review
Report Review

Awesome
April 24, 2021

Love it. Would recommend to folks. Good and fun appt. I use it all the time. Keep up with the good work.

Date of experience: April 24, 2021
New York
2 reviews
29 helpful votes
Follow rose m.
Unfollow rose m.
Send Message
Share Review
Report Review

I've been w/ mypoints for over 20 years never had an issue... now when I tried to redeem my earned giftcard it says I'm under review for 30 days... sounds like a scam... beware... do what I did now... write the BBB... if they get inundated with BBB complaints they will teach them a lesson

Date of experience: April 14, 2021
Texas
2 reviews
0 helpful votes
Follow jinny s.
Unfollow jinny s.
Send Message
Share Review
Report Review

It helps me with the extra stuff I want but cant have until I started using this site. It is really legit

Date of experience: April 5, 2021
Oklahoma
2 reviews
66 helpful votes
Follow Lucinda S.
Unfollow Lucinda S.
Send Message
Share Review
Report Review

Bad
February 8, 2021

I had been doing surveys on my points for 6 months now and have cashed out several times and didn't have any problems until a couple of days ago I had earned about 6000 points and was getting close enough to get a 50 dollar gift card and all of a sudden my account was deactivated without any explanation my points is a big disappointment! So sad!

Date of experience: February 8, 2021
North Carolina
1 review
72 helpful votes
Follow Deanne L.
Unfollow Deanne L.
Send Message
Share Review
Report Review

The surveys are ridiculous and take too long with so few points. Also, when redeeming for an Amazon gift card in the past you would receive it right away. Now they have to process the order and let you know at a future date when your order is processed. Stay away from this site - it's a waste of time. Also, they have banned me from taking their surveys because according to them I did not answer correctly. I think they did not like my answers to their political questions.

Date of experience: January 16, 2021
Arkansas
2 reviews
0 helpful votes
Follow Gloria P.
Unfollow Gloria P.
Send Message
Share Review
Report Review

Overall Satisfaction of MyPoints
January 4, 2021

I love taking surveys at MyPoints. The surveys are very interesting and easy to complete. I also love the number of surveys with high points that are offered per week. The reward points are relatively easy to obtain and very easy to cash out. Keep up the good work guys!

Date of experience: January 3, 2021
Illinois
3 reviews
8 helpful votes
Follow Debby C.
Unfollow Debby C.
Send Message
Share Review
Report Review

Good site
December 14, 2020

I enjoy this site but I do get frustrated at times. Right now they are doing a challenge where completing 2 surveys is required. Some of the time I click to do a survey and I don't even get to the survey. Other times I'm 10-15 minutes into a survey when I'm logged out of it with no credit given. So I don't bother trying many surveys. But I do like their emails where I get 1-5 points for reading it. My favorite thing about this site is that they offer a grocery store gift card to get with the points. I have enough "stuff" so I don't need any department store gift cards.

Date of experience: December 13, 2020
Ohio
1 review
3 helpful votes
Follow Rolly B.
Unfollow Rolly B.
Send Message
Share Review
Report Review

Scam
December 13, 2020

This survey site like swag bucks they rip u off by restrictions screw this company they need class actions in 24 years i m shock these stupid mother fockers are in business still this is horseit!

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
Follow cristie d.
Unfollow cristie d.
Send Message
Share Review
Report Review

Mypoints
December 6, 2020

I like it but i think there should be more ways to earn points without buying something. But it is a good way to earn a few dollars i use the gift cards to help pay my utilities

Date of experience: December 5, 2020
New York
1 review
0 helpful votes
Follow H H.
Unfollow H H.
Send Message
Share Review
Report Review

They are good not great
December 4, 2020

They pay well for a side hustle but the points don't add up to the amount you have to redeem for instance 250 points is 1 dollar.

Date of experience: December 3, 2020
Washington
1 review
0 helpful votes
Follow JD P.
Unfollow JD P.
Send Message
Share Review
Report Review

Having used MyPoints weekly, using coupons, taking surveys, daily polls, and all the numerous other ways, I earned enough points to redeem for gift cards. It can be quite a grind to get there, but I was able to, after well over a year, redeem points for multiple Amazon gift cards and with that, I purchased a flat-pack beehive that I assembled and put in flow-hive frames. My secret for success is to keep track of surveys - the dead links, the ones gleaning information, and making sure to take screen shots for entering support tickets; these get resolved in a few days typically. I also use the coupons quite a bit. Lastly, when making any purchases online, I make sure to click through the site first for deals and whatnot before making the purchase. Familiarize yourself, understand the contract and license agreement as with any, and pay close attention as you would to the surveys you can take. Best of luck, I know I will continue.

Date of experience: December 2, 2020
Pennsylvania
1 review
0 helpful votes
Follow Toni L.
Unfollow Toni L.
Send Message
Share Review
Report Review

Fun website with a variety of ways to earn gift cards. I started using the website earlier this year and it has been fun and rewarding.

Date of experience: December 2, 2020
Pennsylvania
2 reviews
4 helpful votes
Follow Karen G.
Unfollow Karen G.
Send Message
Share Review
Report Review

Happier Now
December 2, 2020

Changing my review. I got my surveys back on My Points and Swagbucks and glad to have a second chance. Earning points and getting gift card quicker now. Thank you My Points and Swagbucks

Date of experience: December 2, 2020

About the business

MyPoints: Your Daily Rewards Program


mypoints.com
San Francisco, CA, United States
+52