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New York
1 review
0 helpful votes
Follow Diana K.
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Best pillow ever!
January 9, 2022

I used to wake up with upper back pain, not anymore I slept in the same side position all night and that was without using the dryer to fluff it up, my guess is the people that bought it at Walmart got fake reproductions because not a single bad review on here is right.

Date of experience: January 8, 2022
Idaho
1 review
0 helpful votes
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This pillow is expensive for a bunch of torn up foam... honestly people do not buy these. After the first wash it was a matted mess. For the price I paid for two I could have gone to store and brought new ones that would at least last a year... the 10 year warranty is a crock...

Date of experience: August 18, 2020
New York
1 review
1 helpful vote
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This is a lumpy pillow filled with foam pieces that you can actually feel through the cover. A complete and total rip off--I'd even call it a scam to advertise this as a high quality pillow and charge an insane amount of money for.

Date of experience: July 23, 2019
Maryland
1 review
3 helpful votes
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Big fraud
September 22, 2016

I bought this pillow because it was suppose to help with neck problems. I slept on it one night and there was almost no support. Woke up with a stiff sore neck worse than it had ever been. $100 down the drain for 2.

Date of experience: September 22, 2016
Ohio
1 review
2 helpful votes
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Horrible pillow
September 14, 2021

This pillow worked for MAYBE a month or two the way they said it would. Since then, it stinks! I have had nothing but neck pain and I've washed it and did everything according to the directions and it still hasn't helped. I've now ordered another pillow from where I got my bed a couple of years ago and my bed has definitely lived up to expectations to this day, so I am very much looking forward to getting my new pillow. I'll use the My Pillow for my dogs.

Date of experience: September 14, 2021
Nevada
1 review
1 helpful vote
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I ordered 6 pair of slippers for me my husband and gifts. All orders arrived very late, website does not offer tracking. The layers are separating and the bottom sole is cracking and falling apart in pieces. I would like to return for refund, as the slippers are inferior. I am unable to get anyone in customer service to answer the phone and website does not offer a contact to report my concerns.
I am very disappointed especially with all the TV hype Don't trust, will never order MyPillow products

Date of experience: July 11, 2022
Tennessee
1 review
7 helpful votes
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My husband ordered me slippers. They were expensive and run small so I went on line to find out how to return. You can only do a return by phone. I called. Hold time was estimated to be 2 hours and 47 minutes. Very unhappy. And also, they don't have free shipping nor free return shipping. So if I ever do get through to them to return, they will still end up costing me $20 Beware!

Date of experience: December 14, 2021
Alabama
1 review
36 helpful votes
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My wife and I placed an order for our sons before Christmas and paid extra to assure it would arrive before Christmas. 1/25/22 and we still have not received the order. They took our money and despite several attempts to contact them to resolve this issue we have yet to hear from them or receive anything. So Mike speaks of his Christian values and wears his cross outside his shirt but it is all phony BS to make money. It is disgusting and shameful

Date of experience: January 24, 2022
Georgia
1 review
0 helpful votes
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Had to be made in China.
November 1, 2022

One pair I left outside (they're rubber) I cannot get my feet in them. The sun (or rain) shrunk them. The other pair turns my ankle. I am 80 years old so I quit wearing them. I think I paid 29.98 for each... ON
SALE. NO LESS. Very poor quality. Had to be made in CHINA.
Order no *******410 8/10/22 ship date

Date of experience: November 1, 2022
Oregon
1 review
4 helpful votes
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Worst Pillow Ever!
December 3, 2022

I don't know how MyPillow got all the hype. I bought a queen size premium pillow. It came in a vacuum packed plastic bag. I followed instructions putting it in the dryer until it reformed into a normal pillow size. The thing is so lumpy I can't use it. It's like it is full of balls of wadded up material. It's just weird and very uncomfortable to put my head on. I replaced it with a twin pack of name brand pillows from Costco. Two very comfortable pillows at half the price of one MyPillow on sale. Sorry Mike, but your pillow sucks!

Date of experience: December 3, 2022
Massachusetts
1 review
3 helpful votes
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Not worth it
January 27, 2021

I bought my pillows at kohl's. The my pillow was 80 dollars and then was buy one get one half off. I got two for like 120. Totally not worth it. It's the same pillow that I paid 10 dollars for. No difference. Telling people not to waste there money

Products used:

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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I have never before been able to find King size fitted sheets that have deep enough pockets for my pillow top mattress and plush mattress cover. My "My Pillow" sheets fit beautifully and the corners never pull out during the night. The sheets wash and dry beautifully and still feel silky and like new even though it's been well over a year or two since I purchased them.
KH

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
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Not My Pillow
December 20, 2022

I buy American whenever possible, but if my wife continues to buy merchandise from this manufacturer I will sleep on the couch and consider myself married to the remote. The pillow itself is just as bad as the commercials. You would think that there would be something appealing about it, but I can't think of it. I know my wife uses the other American made pillow that is mine when she takes naps in the afternoon because I can smell her perfume on it. Normally a reasonable person, she just refuses to admit that she got taken in by Mr. Annoying.

Date of experience: December 20, 2022
Oregon
1 review
2 helpful votes
Follow P G.
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I think the guy probably has a good heart but he needs some quality control. I bought white towels that I like a lot. Light and fluffy. Ordered another set in plum which turned out to be magenta. Who decorates a bathroom with that color. The towels had a pulled thread (or a run) in each one, the stitching was bad, jammed machine left bunches of threads and snags. Returned them and exchanged for another set of white. One hand towel had the bad stitching and required trimming which I did. No problem other than I had to pay for shipping again. I think I have enough of his stuff.

Date of experience: September 25, 2021
Washington
1 review
0 helpful votes
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God given
February 9, 2023

I ordered the queen size my pillows. I use for pillows. I love them. They are a blessing from God. Your head never touches the bed. They're light and filled with different forms of fluff that cradle your head all night long. When it used on one side, flip it over and use the flipped up other side. I've never experienced a pillow like this. I love it I recommend it I'm a picky person sometimes, but God is good to me through his grace, and he led me to this site. Do yourself a favor and purchase on my pillow for not only yourself, but for your entire family. You will never, ever, regret it. Peace.

Date of experience: February 8, 2023
Arizona
1 review
0 helpful votes
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What a scammer
July 30, 2021

He was better before he did business with trump. Don't get me wrong, he had a good product but it dropped off when he lost his sight on the public. I'm never buying his product any more or even telling someone else to buy. Buy if you like but I don't have any faith in him any more. Good bye my pillow hello to a new company and a better manufacturer.

Date of experience: July 30, 2021
Wisconsin
1 review
0 helpful votes
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Poor customer service
November 7, 2022

I ordered a king-size Giza dream sheet set and wanted to exchange the 2 king-size pillowcases for 2 smaller queen- size. The customer service rep stated they would not do this even though they sell separate pillowcases. She even asked me if I had a sewing machine. This makes no sense as a business decision as I will never deal with the company again.

Date of experience: November 7, 2022
Alabama
1 review
8 helpful votes
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I gave in and bought 2 "Giza Premium" Pillows. What a rip off. Ordered exactly what the "Color" guide recommended and one is so fat and full that it is impossible to sleep on (Mine) and the other is flat as a pancake. (Wife) Save your money. Yes they promise a return guarantee but with return shipping it is not worth it, and this company banks on that. Mr. Lindell-be ashamed.

Date of experience: January 8, 2022
Wisconsin
1 review
2 helpful votes
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I purchased 3 of the queen sized firm fills from Bed Bath and Beyond 3 years ago in BOXES. They lasted a long time. The new one I purchased from their site a few weeks ago came all shrunk up. After following their directions, the pillow puffed up with ZERO support. Mike has done a horrible job of quality control. The whole pillow shrunk to the size of a regular, not the queen I ordered. I sent them a complaint, no response. Don't waste your money.

Date of experience: December 18, 2021
Colorado
2 reviews
61 helpful votes
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One of the worst products I've ever purchased, as well as a scam business when trying to deal with them. Their ad stated buy one, get another free. I only received one and they refused to comply with their advertisements. Later I contacted them wanting to return the item, they refused & hung up on me. Horrible, cheap product that I ended up throwing out. Terrible customer service. Their ad is a lie.

Date of experience: July 31, 2020

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120