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Colorado
1 review
18 helpful votes
Follow Mary G.
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I wouldn't be surprised if this were deleted. I hope not. If I could give zero stars, I would. I've given this pillow four months holding out hope that I just need to adjust, but it's worse every week. Clinks together, falls into the crack between mattress and headboard. Just absolutely the worst pillow imaginable. Serious discomfort. Neck, back pain and waking multiple times in the night to readjust. I finally theee it out and replaced with an average medium pillow and can finally sleep again. My pillow is a scam and a terrible pillow. Hope this isn't censored because y'all need to know.

Date of experience: June 9, 2020
Pennsylvania
1 review
7 helpful votes
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I ordered two pairs of the fleecy-lined slippers Mike Lindell heavily advertised in size 8 (they say to order larger than your normal shoe size - mine is 71/2.) When they arrived, l found them so small that it was hard to get my hand inside, far less my foot.) The cost of the order was $113. What did My Pillow refund? $80. So they put $33 of my money (30%) in their pockets. They say "100% refund, less shipping." At commercial rates, for a small, light, box, l estimate their return shipping cost at around $8 max. So they scammed me out of $25.

Date of experience: July 8, 2023
New Jersey
1 review
18 helpful votes
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To return a sheet set which didn't fit my bed as it was too large, it cost me $33.59. This included the Shipping of $10.69 to me. I'm very unhappy and they made it difficult for me to make the return. Customer service wanted me to pay almost $10 for them to send me a return label! Even though returning it via USPS it cost me a lot since I also had to buy a box to return it in as the mail bag it came in tore. I will never buy from them again and feel I was ripped off.

Date of experience: April 18, 2022
Missouri
1 review
2 helpful votes
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No refund, no service
November 3, 2021

My pillow refuses refund. I called, emailed with no response. I contacted the BBB and my pillow response was "We do not recognize the BBB as a legitimate company. Therefore, we will not be responding to any further communications." Nice people ha? Crack heads.

Date of experience: November 3, 2021
Arkansas
1 review
0 helpful votes
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Slippers
August 4, 2022

Tried to order on line and would not go through so I called the 800 number. Tried to sell me a 12 when it said online to order 1/2 size smaller. Told them I wore 11.5 D. Told her to forget order. Spent a lot of time online and waiting on the phone to get. I will go to Academy.

Date of experience: August 4, 2022
Texas
1 review
3 helpful votes
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Bad
August 22, 2020

I'm glad I didn't buy from u cuz ur on Trump's size and he has no idea what he's talking about not do u u both have no proof of anything and sure talk a lot about nothing! I will never ever buy anything from a Trump supporter like u when u find out what ur talking about let people know than u can talk other than that u may think about not saying anything at all.!

Date of experience: August 22, 2020
Massachusetts
1 review
1 helpful vote
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I love it!
October 11, 2018

Bought 2 i love it, wife didn't. After a year it felt like insides settled not sure. Took 1/2 the filling from my wifes and filled mine with it. AWESOME NOW! Mike offer a 1/2 fill more or a double filled! GREAT!

Date of experience: October 11, 2018
Pennsylvania
1 review
5 helpful votes
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Stuffed with newspaper.
January 20, 2021

If you're into sleeping on balled up newspaper like a hoboe, this is the pillow for you. I ordered two because I was willing to try anything for my arthritic neck. Paid a pretty penny for them, couldn't believe how cheap they seemed when they arrived. What was more unbelievable is that a pillow can actually be uncomfortable.

They did burn nicely.

Date of experience: January 20, 2021
New York
2 reviews
8 helpful votes
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I got swindled!
November 6, 2019

I bought my 20 year old daughter the My Pillow pillow from our local Shop Rite for $29.95 about 4 months ago. She was experiencing some neck and back pain. I had seen the commercials and when I saw the cardboard cutout of Mike, the My Pillow creator, I thought it was the answer. 4 months later, my daughter's pain is worse and she said it's the worst pillow she ever slept on. She told me she felt better sleeping on a $5 pillow. The My Pillow is misshapen and would not be an issue if it made you feel better. But sadly, it has not. Save your money. I wish I did.

Date of experience: November 6, 2019
Florida
1 review
1 helpful vote
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All Hype - No Comfort!
February 24, 2023

Since I've been seeing My Pillow on TV More and More. I thought it was time I've shared my personal experience with this brand.

This product is terribly overpriced! I have purchased both the firm and the medium for myself and my 91 year old Mother. This was 6 years ago.
I thought any pillow that causes much money and promise what they promise had to be great cause I too suffer from a little insomni. My mother said "they were junk" She preferred her Pillows that she bought 10 and 20 years ago. Or maybe a Sealy Pillow at $10 to $20 a from one of the major dept stores.

My mother was brought up not to complain but she said you could not beat a good night's sleep. I loved her dearly she passed away last August.

But for "goodness sake"how can this guy get away with selling this junk on-line and on TV forever?

Date of experience: February 24, 2023
California
1 review
2 helpful votes
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Bad Customer Service
November 30, 2020

We visited their site and they said we would receive a $10 coupon on our order if we supplied them with our phone number for texts which we did. We placed our order, waiting for the text which never came through. They now have our phone number for future marketing. We then contacted customer service and have been on hold 25 minutes. Thumbs down for MyPillow.

Date of experience: November 30, 2020
Minnesota
1 review
0 helpful votes
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Better than average
September 11, 2018

Worth sleeping on if you are sick of always buying pillows. I have king sized pillows and they are always expensive. So when I bought this pillow I figured it as an investment towards better sleep. I've had it for about 2 years, and washed it. To me it was worth it because its inhanced my comfort and I haven't needed to replace it.

Date of experience: September 11, 2018
Washington
1 review
0 helpful votes
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Lumpy and uncomfortable
September 19, 2023

I once used a cinder block as a pillow because I had non around, that was a better sleep than I've ever had with mypillow. Its just a awful pillow, super lumpy. You're honestly better just resting you head on your folded arms or just on your bed

Date of experience: September 19, 2023
Tennessee
1 review
4 helpful votes
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It smells badly
January 24, 2021

This pillow is worse than a $5 pillow I got from Walmart. I decided to give it a try after watching a commercial but it is so disappointing, it has no firmness and it smells horribly, even after I let it breath for a week. I wish I had read the reviews before spending the money. I will never buy another one of this crap.

Date of experience: January 24, 2021
Washington
1 review
1 helpful vote
Follow Debbie C.
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Best pillow ever, i have spent a lot of money on pillows, never could find one that worked, i spent over 100.00 a pillow that i had to return, he didn't even come close to working. Im like the girl on the commercial, her first night was wonderful, im 67 in my last stages and renial failure, getting good sleep is so important for me, i even bought a new mattress and still wasn't sleeping, i knew my pillow was a big part of it, so like the girl, my first night i slept through the night, didn't wake with a headache or sore night, thank you for making such a good product and im so sorry your having so many problems because of who you like and believe in, i thought this WAS AMERICA, not anymore, people want change, but not willing to change their selves, im ordering more today cause im afraid he's going on lose his business. Over politics. God bless you sir

Date of experience: May 4, 2022
Canada
1 review
8 helpful votes
Follow T G.
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This pillow worked good for about 3 months. I bought the pillow for side sleepers and it provided good support for my neck and seemed comfortable. After 3 months and a washing (as per instructions), the pillow sagged. I'd have to plump it several times a night to get any support. Unfortunately, this pillow was a waste of money.

Date of experience: November 24, 2015
Nebraska
2 reviews
0 helpful votes
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Worthlesd
August 21, 2021

I purchased a My Pillow 3 months ago... this is the worst pillow I have ever bought! Does not live up to the hype... horrible support and over priced... I washed it once after 3 months... did not come back as they say it does... DO NOT BUY THIS!... worst purchase I have made!

Date of experience: August 21, 2021
Pennsylvania
1 review
0 helpful votes
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In spite of all the hype, the product was of low quality and not that comfortable. Maybe I am not the sleeper it was designed for, but I was quite displeased. I am glad that Bed, Bath and Beyond dropped them as they sell better pillows. The pricing of the pillows was also a questionable sales practice.

Rich Barkley - Registered Professional Engineer

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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My Pillow sheets.
October 1, 2022

We bought My Pillow sheets. They are the worst looking sheets. Not saying bad quality. They were washed several times and no matter what you do you can not get th wrinkels out! I contacted MyPillow and due to the time period the will refund but take $9.98 for a return shipping label. I would never buy anything from MyPillow and will never recomend them to anyone. Leason learnt!

Date of experience: October 1, 2022
Michigan
1 review
5 helpful votes
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WORST PILLOW EVER
November 29, 2022

Couldn't even use for 1 month. Overpriced poor quality. Mike Lindell is a $#*!ing traitor of this country. I can't wait until he's indicted for seditious conspiracy. Any employee should seek employment elsewhere, I don't see this POS company has a future. I'll be burning these POS, poor quality, Overpriced pillows in my fire pit. I'd rate this company a 0 but had to rate something

Date of experience: November 29, 2022

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120