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Florida
1 review
0 helpful votes
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Percale sheets
August 8, 2023

We were so happy with the soft and cool MyPillow sheets we purchased a few months ago, we decided to buy a couple more sets. We are very disappointed with our last purchase. Even after washing them a couple of times, they feel like we're sleeping on sandpaper. I called customer service and was told that since they were purchased on a close out ( we were unaware of that when ordering on their website) they were not returnable. This is the second time this company has let us down (2 out of 3 ain't good!) We ordered MyPillow 2.0 and although we didn't like them, we never tried to return them, thinking they just weren't right for us. Maybe they were just inferior just like these sheets.

Date of experience: August 8, 2023
Maryland
1 review
7 helpful votes
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I received these pillows along with some pillowcases and sheets as a Christmas gift. I did it First the smell is horrible. I believe it's the toxic, probably made from shredded rubber leftover tires. I gave it back to the person who had gifted it to me. He tried getting his money back had to be returned in the original packaging and had to pay for shipping. FYI I hard to get it back in its original container because it is compressed and rolled up so you difficult to return.

Date of experience: August 15, 2021
Michigan
1 review
0 helpful votes
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Worst pillow I have ever owned! Got mine as a gift. After a couple weeks, I got in contact with the company. They refuse to replace it, because it was purchased at a store and not directly from them. Since it was a gift, I did not have the receipt, and the store would not take it back. Bottom line, I am screwed. Every night I used this awful excuse for a pillow, I woke up several times during the night, because the pillow was flat, and hot, not cool as claimed in their ads. Also, I would wake up with a headache and stiff neck and shoulders every morning. I do not know how this company can keep getting away with selling this piece of junk pillow. TALK ABOUT FALSE ADVERTISING!-

Date of experience: September 3, 2019
Virginia
1 review
17 helpful votes
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Over stuffed
February 8, 2020

I bought the medium because i only had 2 choices. They are over stuffed for people like me with neck problems. If it had half the stuffing may have worked. The returns are over the top. I give it 1 star because its american made and its not easy building a company but i hate MY PILLOW. Couldnt even use mine 1 full night. They need to unstuff the medium half and offer the 3rd soft. So they sit in the closet maybe one day someone can use them

Date of experience: February 8, 2020
Florida
1 review
0 helpful votes
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Amazing Products
September 14, 2021

My wife and I have enjoyed My Pillow pillows for over a year. No more neck ache in the morning and just a really good product. I didn't really appreciate how much I liked my pillow until recently when I was in the hospital for a pulmonary embolism. I'm laying in bed getting blood thinner shots in my stomach and I started laughing to my self. I realized that the thing I missed the most was my pillow. Either a very sheltered life (not) or a great product. I have since purchased the slippers (great) and am in the process of purchasing the mattress and sheets

Date of experience: September 14, 2021
Oklahoma
1 review
1 helpful vote
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Very Dissatisfied
April 16, 2019

Really was Hoping for this to be what he said about this pillow to be true... but it was not! Had very little stuffing in it and very over priced for what we got could not get to sleep on my pillow was not enough support Don't waste your money on My Pillow We Sent them back

Date of experience: April 16, 2019
Colorado
1 review
1 helpful vote
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Hi. If you would like your neck pain to worsen, purchase this mess of a pillow. It is full of lumps and they go to the top of the pillow while you sleep. You must wake up and flip the pillow repeatedly to have any comfort whatsoever. Try a pillow from American Textile Company- made in Tifton, Ga, USA.

Date of experience: January 27, 2021
Arkansas
1 review
1 helpful vote
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The pillow is too flat does not stay fluffy for a good sleep. The pillow is too small in size if one rolls over your head is off the pillow.
One does not receive the money back guarantee. One must pay for return and you lose your tax. It's a fraud and this company should be reported to the consumer protection agency.

Date of experience: September 20, 2018
California
1 review
3 helpful votes
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My fiancé bought two of these - foolishly. WORST PILLOW EVER! There is absolutely no support. I've bought better pillows in college from Target. Mike Lindell - you should be ashamed of yourself. You're a scammer.

To those of you who choose to buy this cheaply stuffed saggy pillow - you'll be writing the same review.

Mike Lindell - just stop. Your pillows are cheaper than what I had in my college dorm. I have no photos because these pillows ended up in the weekly trash.

Date of experience: August 5, 2021
Illinois
1 review
11 helpful votes
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Do not buy this pillow. The only thing this pillow is good for is for a pillow fight where you don't care what happens to the pillow. If there was an option for no stars for this review, I would have selected that one. The pillow is lumpy with whatever they fill it with. It is just a bunch of square/rectangular pieces of foam that are really uncomfortable. Plus the pillow gets hot unlike my nice, soft, down pillow. If you ever checked into a hotel room that was using these pillows, you would check out. The pillows have been returned to Amazon.

Date of experience: March 21, 2016
Florida
2 reviews
11 helpful votes
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Okay I admit it..
May 18, 2012

Okay I admit it. I LOVE this dang pillow... I have spent hundreds of dollars through the years trying to find a pillow i could use. I even bought an expensive water filled pillow (hated it) from my chiropractor...

This pillow has been the BEST money i have ever spent! The only pillow i have ever had that has not lost its shape and that i can either lay on my back or turn on my side and not have to bunch up the pillow. If you are looking for a really soft pillow this is not it...

Date of experience: May 18, 2012
Vermont
2 reviews
1 helpful vote
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SCAM
April 20, 2023

My disabled wife placed in order of over $900 worth of stuff pillows sheets and we never received anything we sent them the check the check was cashed by them they never sent us nothing we're calling the police now..

Date of experience: April 20, 2023
Montana
2 reviews
2 helpful votes
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I purchased 2 of these, after 2 nights of the most uncomfortable sleep for both my husband & myself I returned them. I truly DO NOT see how they are even on the market. I do not have proof of purchase, why would I save it!? I suggest not to purchase.

Date of experience: November 8, 2021
Iowa
1 review
0 helpful votes
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Good for 2-3 weeks
November 29, 2022

If you are ok buying a new pillow for the outrageous price they ask for this pillow then this pillow is for you! I followed the directions about how to care for it and it's a joke! That's why this guy is laughing all the way to bank with our money!

Date of experience: November 29, 2022
Minnesota
1 review
1 helpful vote
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I have purchased 2 sets of my pillows in hope of finding a good pillow and a comfortable pillow. This has never happened. These pillows are all hype and not worth the money at all. They are clumpy have to be puffed up all the time, can't even sleep thru a nite without discomfort. They have to be folded over and rolled in a ball to use to try to get to sleep. I can't sleep with these pillows they are so uncomfortable.

Don't waste your hard earned money, not worth it, The department store has better pillows and very affordable.

Date of experience: September 21, 2020
Florida
1 review
21 helpful votes
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Rip off
November 10, 2020

Worse pillow I ever bought. Lumpy and cheap made! I can't believe they are still being sold! When you go on their website, they have all good reviews listed. If you search for reviews further, you can see that the BBB gave them a "F"! Don't be suckered by the commercial lies and the "testimonies" have to be fake!

Date of experience: November 10, 2020
Georgia
1 review
6 helpful votes
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My husband has a back that will go out on him a lot. We thought this topper on top of the mattress might make it more firm for him. We attempted to sleep on this topper for two weeks and after two weeks we decided it was not for us.
I called and spoke to a representative they found my info and gave me a RMA number. I am to donate this to a non profit and email them a copy. I will then be issued the refund minus the shipping I originally paid. That is fair to us along with getting to keep the two pillows they sent with the topper.
Great customer service so far so I think it's safe to say try it and see if it is right for you. My husbands back is hard to please.

Date of experience: March 6, 2020
South Carolina
1 review
2 helpful votes
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Absolute rip-off!
July 16, 2019

I ordered 2 my pillows and expected to receive great pillows from listening to Mike Gallagher brag about them everyday. I received them and knew immediately that I had been BURNED. Walmart sells better pillows for 9.99.

Date of experience: July 16, 2019
New Jersey
2 reviews
24 helpful votes
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Bought mypillow.com towels on Amazon for $50.57. The quality was poor so I contacted my pillow to send them back. They indicated there would be a $9.98 charge to send them back, even though I am an Amazon Prime member. My pillow issued me a credit of $26.17 when they received the towels back. So they are keeping $24. Of my money because of poor quality item. I called my Pillow and they said it was $24 worth of shipping, even though I am a Amazon prime member. I then called Amazon and they made good on this my pillow scam. AMAZON was excellent and handled it quickly.
STAY AWAY FROM MY PILLOW.COM

Date of experience: June 13, 2022
West Virginia
1 review
2 helpful votes
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It does nothing it claims to do... AT ALL! I purchased one after spending yrs. With sleep issues. I have found that it DOES NOT keep it's shape I still wake up with neck pain, as well as adjusting this "pillow" just as I have other. Defiantly not worth the money I spent.

Date of experience: September 24, 2017

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 15th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120