• MyPerfumeSamples

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Overview

MyPerfumeSamples has a rating of 1.14 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. MyPerfumeSamples ranks 268th among Perfume sites.

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Critical highlights

  • YOUR CUSTOMER SERVICE PHONE NUMBER JUST SENDS ME TO VOICEMAIL!
How would you rate MyPerfumeSamples?
Top Critical Review

“Total scam alert!”

Lisa L.
12/19/19

I wish I would have done my research before placing an order! Out $117.00! Placed an order and received email confirmation. I was to receive another email upon shipment that never happened. Credit Card has been charged and no response from this company and no working phone number to call them! Very angry! Will report to BBB.

Reviews (14)

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phone number (4)
Thumbnail of user lisal898
1 review
1 helpful vote
December 19th, 2019

I wish I would have done my research before placing an order! Out $117.00! Placed an order and received email confirmation. I was to receive another email upon shipment that never happened. Credit Card has been charged and no response from this company and no working phone number to call them! Very angry! Will report to BBB.

Thumbnail of user jimmyg76
1 review
1 helpful vote
November 18th, 2019

I ordered $28.00 worth of samples 60 days ago and NOTHING. I've sent several emails NO REPLY! I can't find a phone number. My only recourse now is to contest with Pay Pal. This is a scam!

Thumbnail of user phebek
1 review
1 helpful vote
February 8th, 2019

Second time I ordered from this company. Payment was sent and order confirmed. I did not receive any shipping confirmations for two weeks. Tried contacting the company via email and phone but no one got back to me and there was only a phone recording.

I raised the issue to PayPal and made a claim. I also requested a refund as I no longer wanted their products.

Their main company, The Blueberry Corporation, finally responsded and provided a tracking number for a shipment instead of refunding me.

After a few days the tracking states that USPS is still waiting to receive the item to be shipped. Again, I contacted PayPal and escalated my claim. They finally ship the item and I received it. Unfortunately, I had to close the case and deal with items I did not want.

I would not recommend purchasing from this company. They are unprofessional and do not care about their customers.

It took me going through PayPal to get any response from them. Very disappointed.

Also, a sample vial was only half full. Will never order from this company again.

Thumbnail of user mob122
1 review
0 helpful votes
March 30th, 2019

Ordered three samples and only received one. They indicated the other two would be shipped shortly. Never received them. Emailed and given a ticket number. Never heard from them. Called and went to voice mail. No response. Stay away.

Thumbnail of user trishc39
1 review
0 helpful votes
March 26th, 2019

I placed my order Mar 5. I received half of it. I have emailed them 5 times with no response. I called and got a recording. The recording says to leave a message but then there is no way to leave one. I have contacted them via messenger and no luck there either. This is absolutely ridiculous and entirely unprofessional!

Thumbnail of user rafaelr73
1 review
1 helpful vote
April 5th, 2019

Stay away they sent me some samples but not the creed aventus which i tried to get them to ship never received response not good business.

Thumbnail of user carlosn47
2 reviews
2 helpful votes
June 14th, 2019

I used this website quite a few times, was good for trying some samples before you actually by the whole bottle that could be costly and you may not like it that much after all, but in one occasion the order took a while and after complaining I was given 15% discount for the next purchase and I though it was a good customer service.
So I went back for more samples and bough this time aventus by creed, black orchid by Tom ford and a few other samples, happily used my 15 % discount but quesd what, I never got the expensive samples, aventus by creed and Tom Ford was missing from the order and I expended $30 bucks, I never got an explanation, I tried to contact them and no soul came back to me, I was ignored, they have a customer service phone that is useless because all it is a recording, tried to contact them via messenger and they never answered, so expend your money somewhere else and don't be fooled by this website.

Thumbnail of user dianas275
1 review
1 helpful vote
April 21st, 2019

I placed an order for samples of 6 different perfumes Feb 2nd, 2019. I received an email with the text below:
"An item in your order is temporarily out of stock. We will ship your order on or before February 20,2019. If you would like to change or cancel the item please contact customer service as soon as possible at ****@myperfumesamples.com or respond to this support ticket."
I responded to that email on 3 separate occasions, one of them was asking about what sample exactly that's out of stock, no reply. Then they sent me 3 of the samples I ordered and marked the order as "complete" on their website. One of the vials wasn't even titled. On the packing list I received with the 3 samples, they hand-marked the ones that weren't delivered with that order and wrote that they'd be shipped separately, to this day, I have yet to receive those remaining samples.
Since they weren't responding to my replies, I went to their website and contacted their customer service from there, they replied:
"Sorry for the inconvenience and I have checked on your order and we have a a new vendor and it has been taking longer than normal for some of the stock to get refilled. I see your missing items will be in by Monday and will be shipped asap after that. Again we apologize for the wait and appreciate your patience."

This was Feb 21st, 2019. I replied that I want what I paid for the remaining samples refunded and they didn't reply. Mar 2nd, I sent another message through their website and they have never responded.
Although I lost the money I paid for those 3 samples, I'm so glad I didn't order and pay more. What a huge scam!

Thumbnail of user jasonc568
1 review
0 helpful votes
March 29th, 2019

Order 4 scents, received 1. Without any communication before receiving it. In the shipment it stated I would receive all by Feb 15th. Never came made 5 attempts to reach them and no response. I wish I read these reviews before I attempted to order.

Thumbnail of user davids2092
1 review
1 helpful vote
January 23rd, 2019

I have purchased from this company numerous times. My last order was made Dec. 26th I have not received my order and the complaint dept. has not contacted me regarding this in any form. Basically I was robbed and have no way of retrieving my funds back.

Thumbnail of user meganh36
1 review
0 helpful votes
June 13th, 2016

I bought my boyfriend a gift set Versace, he was extremely upset cause the bodywash gel and lotion was broken when he received and sticky on the box, the only thing he have is the cologne. I might buy again but no time soon

Thumbnail of user lisah90
2 reviews
6 helpful votes
April 26th, 2015

Their samples are cut with so much alcohol that I can barely tell what they smell like.

Thumbnail of user jamesh154
1 review
0 helpful votes
February 18th, 2015

I was duped by a young lady on facebook who told me she was in a modeling contest and to get a voter ID number to go to this website and register and that I would receive a voter ID number. I registered and gave my credit card number and was assured by Rosa Mirana that I wouldn't be charged a dime. This website then immediately withdrew $39.00 out of my checking account and I hadn't ordered a thing. Now I have to file a fraud report to reclaim my money. The phone number given to this business is answered by voice mail and another number has been disconnected. This site is a scam in my opinion,

Thumbnail of user barbarag276
8 reviews
7 helpful votes
September 28th, 2018

My first order I had no issues with and received in a timely manner. I have no idea where my second order is, but they're supposed to be investigating. I guess we'll see what happens.

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About the business

MyPerfumeSamples.com - the #1 source for decanted perfume samples, top fragrances, and popular colognes. 100% guaranteed genuine designer brands.

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