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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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I was pleasantly surprised at the ease of creating my resume.
I want to cancel my account! I could not reach anyone on the phone nor on the chat line. This is highly disappointing. I am callin my card company to cancel these transactions
Hello Lesa,
We deeply regret to hear that you encountered difficulties in canceling your account. We were able to locate your account and see that your cancelation request was successfully processed. Thank you.
I have no words to say how grateful I am for all your help you have an excellent customer service.
Thanks for all your help and your time:)
Angeles Gonzalez
Angeles,
You've made our day! Thank you so much for the awesome feedback!
Very Helpful, happy with the efficiency of this application
Hi Jake,
We're happy to learn of your satisfaction with our site! Thanks for sharing!
So far so good! Thank you for the 'leg up' in this process.
We're happy to hear it Jennifer! Thank you so much for the 5-star feedback and we wish you the best in your search!
I did not realize I was purchasing a resume company. Please text me or email me when next payment is due. I will try your company out for a month or two.
Thank you
Hello Elizabeth,
Thank you for reaching out to us! You can find information about your billing schedule in the confirmation email that you received after signing up. For any changes to your subscription, please give us a call at (855) 213-0348 and one of our agents will gladly assist you!
I'm finding myPerfectresume very helpful in creating a new resume and cover letter. I expected a more tedious experience but the prompts and selections of skillsets etc have made it a more smooth and easy experience.
Hi Nancy,
Thank you for your kind words, Nancy! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Good suggested wording initiates a good thought process
Hi Deanna,
Thanks for your review, Deanna! Glad we were able to help. Have a good one!
My experience was painless... the prompts for my job description were perfect!
Hi Carie,
Thank you for your kind words, Carie! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Very easy to use and incredibly helpful. A bit of false advertising--thought it was free until the very end.
Hi Kristen, I am glad you found our product easy to use and helpful, it is feedback like this that helps us better our services for future users.
Great website easy to use and easy to build resume
Hi Peter,
Thank you!
I got the 14 day trial and paid $2.00. However, after the 14 days i was charged $34.95 and immediately cancelled my membership. I later called to request a refund, a very nice customer service lady named Jackie was very helpful. She gave me a full refund and even gave me a discount on the membership to be only $4.95 a month and helped me set up the alerts for jobs within my field near me. She stayed on the line with me until her manager processed the refund and made sure I got the email with the refund before she hung up. It usually takes 24 hours to process the refund, but she stayed on the line with me until her manager processed it that same day. She even said "bless your heart, I wish you the best" before she hung up. Amazing experience and amazing customer service - I highly recommend you ask for Jackie when you call. Her badge number is 880.
Hi Mariam,
Where do we begin? Thank you so much for taking a moment to leave such a detailed review about your experience with Jackie! It truly warms us to know that your experience with us went beyond your customer service expectations. We appreciate you sharing!
Very well organized and so many templates to choose from. I had one problem that is not resolved yet. In my name, I have a lower case letter and the program refuses to let me edit it.
Hi Lesley,
This could be a matter of the template that was chosen. Try downloading the Word document and editing it directly in the document. We hope this helps and appreciate the feedback!
This program was very easy to use and gave me a lot of helpful tips.
Hi Jennifer,
Thank you for your kind words, Jennifer! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
No info on how I can make additional or adjusted resumes to suit the job I am targeting
Hello, Gwynne - We appreciate you taking the time to write this review. Your feedback will help us provide an even better experience for our customers. Please contact us directly in order for us to help you with the adjustments at social@myperfectresume.com.
Appreciate the helpful suggestions for describing my experience
Hi Jena,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
You try to rip people off by charging a high monthly fee. Then when I go to cancel, suddenly I can get a year for a month. Really poor approach. If you made it reasonable at the start, people would have more trust and less resistance. Typical American style of selling. Heads up - it's not 1950 anymore. I like this product but I do NOT trust your organisation at all.
Hi Terry,
We regret to hear that we didn't leave you with a favorable impression of us. We do not aim to rip off customers and we apologize if you felt as though this was your case. Nevertheless, thank you for your feedback.
My first time trying it and it was pretty easy. I'm on a 14 day trial so we shall see.
Hi Tuigamala,
Thanks for your review! Glad we were able to help. Have a good one!
So far has been good. Making changes has been a bit difficult but I got done what I was hoping to accomplish.
We appreciate the feedback Paul! We're happy to hear that you were able to accomplish your goal!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive feedback Kristine! We're happy to hear it!