On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing how fast you can create a professional resume.
Quote as free, then charge at last minute is a $#*! move
Hi Zebulun,
Please know that our site is free to use as are our templates, and we give customers the option of continuing with our premium services if they are satisfied with the end result.
There is a problem with the layout on your page. It charged my card twice and its been difficult to update my resume.
Hello,
We greatly value your feedback and regret to hear that you've encountered these issues. At your earliest convenience, please contact us so that we can promptly resolve the issue. Thank you.
https://www.myperfectresume.com/contact-us
SO far I really like the program. However on my last job I am unable to get any job descriptions
Hi Deborah,
We really appreciate your feedback! If you're experiencing any difficulties, please know that one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
Like the verity of templates, easy to use. Helpful hits.
Hi Philip,
We appreciate you sharing your satisfaction with our resume builder! Thank you!
Surprising enough, it was actually a lot of fun creating and updating my resume. Thanks a lot!
Hi Andrew,
We're happy to hear that we could make it fun for you! Thanks for sharing!
I have not needed a resume in over 10 years so this was a great tool. Quick and easy to domplete.
Hi Christine,
Thank you so much for sharing your positive feedback with us! We wish you the best in your search!
Make it clear that it is a paid service before I spend time making my resume. Kind of conniving. Then you want to bill $35 per month after the 14 day trial? Who pays $35/month for resume services, that's someone's phone bill or food. Dang, if you didn't have me by the balls already I would be running full speed away from your website.
Hi Steven,
We do not intend to be deceptive with our pricing. Our site is free to use as are our templates. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
It's so easy to use and made my resume look amazing!
Hi Rosales,
We're thrilled to hear that you're happy with your new resume! Thanks for sharing!
I have not had to provide a resume for 27 years. This site made it easy and quick.
Hi Jim,
We're glad that we could get you started on the right foot again! Thank you for the positive feedback!
I love My perfect Resume it makes things so simple
Erica,
Thank you so much for the love! We greatly appreciate it!
The format is very easy to navigate through with the auto fill options.
Thank you for the 5-star feedback Brenda! We appreciate it!
I even had to make a call any only waited a very short amount of time, and spoke with a professional person who I could clearly understand, HEAY!
Way to make our day, reviews like yours keep us going, Wendy. Our Customer Service Agents are always here for you, so if there’s anything else we can assist you with, just get in touch.
Was helpful, but didn't know I had to pay for it. I only did cause I worked on it for awhile.
Thank you for taking the time to let us know your feedback, Our free trial allows you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume in a PDF or Word form you will need to subscribe.
More custom options would be nice but overall great
Thank you for taking the time to let us know your feedback, Jordan! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Nice interface and easy to handle but it would be a good idea to make the website region based and make small changes such as how phone numbers are displayed.
We’ve taken note of your feedback and it’s much appreciated, Benjamin. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
My perfect resume made the process of creating my resume so easy. Would highly recommend
Thank you so much for recommending us to your friends and family, Nugent! We’re excited to hear you feel that way about our resume builder.
I didn't see anything advertised about having to pay. Pretty low having people do all the work of creating or editing their resume, only to charge them in order to access it any way. Premium services I could understand charging for, but not telling one ahead of time that myPERFECTresume is not a free service, especially now in the days of paid subscription word processors, is tantamount to theft in my opinion. Shame on you.
Hi Ryan,
We apologize if there was any misunderstanding. Our site is free to use as are our templates. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
I have used this service before and generates a great resume. But, I canceled before the 14/days and got billed
Hi Steven,
Thank you for being one of our loyal customers! We're sorry to hear that your cancelation with us hasn't been smooth and can certainly look into that for you. At your earliest convenience, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to write this review, Nicholas. Your feedback will help us provide an even better experience for our customers, pease let us know if there’s anything we can help with.