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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Fast, helpful and easy process. Greatly appreciated
Love the help in finding the wording for my descriptions.
Thank you for sharing the love, Mark. It’s awesome to know how pleased you are with how your resume turned out.
I needed a resume right away and was able to get what I needed immediately.
RTP
We are glad to hear that you were able to create your new resume right away with our builder, Robert!
The process was efficient and quick. The experience was pleasant.
We greatly appreciate your wonderful feedback about your experience with us! Thanks for sharing Dave!
Very Helpful. My resume was looking terrible and I didn't know until someone finally confronted me about it and told me. That's why I came to this website. Hopefully it helps.
Hi Thomas,
We really appreciate you taking a moment to share your satisfaction with our resume builder! If you run into any trouble, please do not hesitate to reach out to us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
I just love this program! It helps you gather the right words to describe your experience faster than composing on your own.
We appreciate the love Jill! Thank you for sharing your positive experience with our resume builder!
Haven't had to build a resume in years, very simple and extremely helpful
We're glad we could help you Darlene! Thanks for the wonderful feedback and we wish you all the best in your new start!
This helped me so much! I had to re-vamp my resume and this saved me. Easy to use and affordable.
It was our pleasure Kimberly! Thank you so much for the awesome feedback!
This is awesome to hear Lisa! Thank you so much for sharing!
I think this is fantastic, easy an affordable. The Education section could do with some added changes.
We’ve taken note of your feedback and it’s much appreciated, Rachael. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
User friendly with great suggestions as memory joggers. Great service.
We strive to make our customers happy and we take your feedback to heart, Helen. In fact, we rely on it to continually improve our customer’s experience.
I am not happy that this is a school assignment and I had to pay for this.
Thank you for the feedback, Mariam. Please know that you are able to download your resume in plain text form. However, if you wish to download your new resume using our copyrighted templates in PDF or Word form you must subscribe first.
Incredibly easy, helpful and informative, especially for someone who has not made a resume in over a decade. Thank you!
We're thrilled to hear that you enjoyed using our resume builder Madeline! Thank you for the 5-star feedback!
Require more options on computer operators and additional add ons
Thank you for your feedback Mohammed!
A little confusing to follow format. Job description prompts often did not make sense.
Thank you for your feedback Clinton. If you need any assistance, please do not hesitate to contact us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
This site really helped me build a resume that I was confident about handing over to potential employers.
We’ are beyond happy to hear you feel that way about your new professional resume, Kelly! We hope it makes all the difference in helping you get the job you desire.
Quick, easy and to the point. Lots of customization. I loved it.
We're glad to hear that you enjoyed using our resume builder! Thanks for sharing Adam!
Amazing layouts and very helpful to get my next job in choice.
Thank you for sharing your feedback about our resume layouts, Arvie! We’re excited to hear you feel that way, we are wishing you the best of luck in your job search!
This made a job I was dreading very easy and I finished in record time. Thank You
You are welcome always, Covalt! Wishing you the best of luck in your job!
Did not like that the payment key came up after I was finished. Title said free resume builder
Hi Jesse,
We appreciate your feedback. If we may, our site is free to use as are the templates. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Just what we love to hear, we’re always here to help with your resume or cover letters whenever you need us, Alexis!