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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Great experience making my resume. Took the stress out of the experience
Love it. Very easy to use. Resume turned out great
Thank you for trusting us with your resume, it’s great to hear that you’re pleased with how your resume turned out, Stephanie. We hope it makes all the difference in helping you get the job you desire.
Great to do your first resume with and building your skills on doing resumes!
Thank you for taking the time to let us know your feedback about our resume services, we’re always happy to hear it, Hill!
A very useful tool offering a variety of formats to suit the type of job and/or personality of the applicant. Suggested descriptions of varying work experiences are generally well-written, however, often corrected by the program's final check process. Resumes for Federal jobs have not been (to date) covered by MyPerfectResume, nor CV's, but I have been able to adapt some of the basic formatting while completing less-frequently requested resume types. Overall, this is the third year I have chosen to use this program.
Hi Rene,
We greatly value your feedback! We're always open to suggestions and thank you for sharing!
Cool website to assemble your Academics, work experience and goals together for maximized results
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Tzemopoulos. Wishing you the best of luck in your career!
Good way to get your resume started with great options
We’re always here to help whenever you need us, Jamiason!
Best way to make a resume, less stress to build it before your interview.
Thank you, Tyler! Wishing you the best of luck in your job search!
Easy to use, lots of ideas and suggestions, great recommendations for what recruiters look for.
Allow us to explain our products and services. We offer a professional resume kind tool, in which you can begin by uploading an existing resume or by creating new resumes from scratch. Also, we offer expert advice from our professional certified writer’s on how to make your resume shine, polish your resume, make it stand out to employers and professionally-written resumes or cover letters.
Thanks for the feedback, Guillermo! We also provide plenty of learning material on the website to help you out in lots of different ways, like guides and tips on how to build a professional resume and cover letter. You'll also find an interview preparation tool, with sample videos and the types of questions that are typically asked, to make sure you make a lasting first impression. Plus, we have a ton of articles and reading material to help you out as best we can.
This was just the guide I needed to update my old resume.
Thank you for sharing your feedback, Deborah, glad we were able to help.
I really enjoyed building my resume. I felt like it was very organized and I love the templates available.
Thank you for sharing your experience, Shirley! Hearing from happy customers like you makes us feel great, if you need further help, get in touch at any time!
It was easy to navigate but I thought it was free free.
We are happy to know that navigating our site was easy for you, Jennifer. Also, our free trial allows you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume in a PDF or Word form you will need to subscribe.
Your website helped me organize and document my resume in one sitting. Thank you!
You're very welcome, Barbara. If there’s anything else we can assist you with, don’t hesitate to ask!
I softened some of your verbiage, but on the whole very helpful.
Thanks for the feedback, glad we were able to help, Vicki.
Was very helpful in areas where descriptive words failed
Hi Charlton,
We appreciate you sharing the feedback about our resume builder!
The template was fantastic totally worth the money but I wish i wouldnt have been led to believe that it was a free service but still worth it
Thank you for your review of our resume builder, glad we were able to help, Anthony.
I need to up date my resume, due to my work place closing the doors 12/27/19. Sad situation, but am glad to be able to get right back to myperfect resume and move on! All is good.
It’s amazing to know that you’re pleased with your new resume, David. We hope it makes all the difference in helping you get the job you desire.
It would have been nice to know the price before i started.
We appreciate you taking the time to write this review, Jimmie. Your feedback will help us provide an even better experience for our customers, please let us know if there’s anything we can help with.
First time doing this, so insecure about the procedure.
We take your feedback seriously and we’re ready to assist you, Rebecca. In order for us to look into this situation, please contact us at https://www.myperfectresume.com/contact-us
Do not like the fact they ask for payment after all the work was done. Really not impressed with that.
We are sorry to hear this, Austin. However, please know that you are able to download your CV in plain text. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Thank you for letting us know that creating your new resume with our site was stress-free for you, Barbara!