Overview
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
This program very user friendly. Super quick to select from a chosen item list to add to my resume.
Very easy to use and very helpful. I'm going to send out a resume every day of the week.
Thank you for sharing your feedback and rating us five stars!
I didn't know there was a cost. I would have not done it if I new ahead of time.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Brian.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I was worried about writing my resume, but this made it very simple. I was done in 1 hour
Thank you, Connie, for the positive comment!
Kind of sucks that you get through the entire resume before seeing you need to pay to download it.
Thank you for sharing your feedback and for giving us a great rating.
Love the ease of the process. But for some reason would not take the card I wanted to use.
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Easier to change the layout within the diferent topicks, for example a tab or an extra blank line
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So easy to complete! Comes with suggested wording to give you ideas on what to put in each section.
Thank you, for sharing your feedback and for giving us a great rating.
Bro I just want to get a job. Like seriously i am in high school. I don't have $2.95.
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Thought was free, so now have to join in order to obtain resume and cancel but resume looks great
We appreciate your feedback, Vikki.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thought was free, so now have to join in order to obtain resume
Easy to use the system. Good advise in setting up resume. Fair price for the 14 day start up.
Thank you for sharing your positive experience with us, David!
I would like to be able to widen the boxes but haven't figured out how to do that yet.
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Easy and quick to do. It's been a long time since I did a Resume. I like this tool.
Hi Robert,
We're thrilled to learn of your positive experience with our builder! We wish you all the best in your search!
Not sure how it's a free service when i need to pay to publish or get to the resume?
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Was pleased with the ready made wording for the type of resume I was trying to build. Thank you!
You are more than welcome, Sharon! We're always here to help whenever you might need us.
The words are moved to the next line in the most awkward places leaving one letter or dot behind
We appreciate the feedback Anastasia! We can certainly look into this.
Very easy to follow along and I like the ideas that are given to help fill in the spots.
We're happy to learn of your satisfaction with us Dalila! Thanks!
Google did not make it clear you had to pay for this service, infact it said it was free
You are able to download your CV in plain text, Libby. If you wish to download your CV using our copyrighted templates in PDF form or Word you must subscribe first.
I had a pleasant experience with the resume builder tool, but felt that the price was a bit high.
We appreciate you detailing your satisfaction with our resume builder, Jess.
We will see how the results of this service turns out. I thought this was a free resume service.
Thank you for your feedback, Michael!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!