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MyPerfectResume has a rating of 4.47 stars from 25,143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience, and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
It was very helpful!... Very Friendly Associates and offering the best deals available to my needs!... Great Experience!... Thank you again!...
Zero stars. It is a scam and they will try to make unauthorized charges to your card. It asked for $2.95 for 14 day access to the resume templates then even offered to take a dollar off. NO mention of any further charges. Out of nowhere the other day they attempted 3 times to charge $23.95 or some amount like that. Thank goodness I have a card with a credit union and they blocked those charges. But now I have to wait for a new debit card thanks to this stupid site. Don't use it!
Advertised as free and then wasted my time making my resume to find out its not free. I'm In a hurry so I paid but don't plan on using again since thats rude/annoying
Why are you advertising yourself as a free resume builder when you charge money for people to actually download their resume! Such bs!
We appreciate your feedback, Cynthia.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
When I looked on line it say free template after I go through the whole process I have to pay and then enter into a subscription
Thank you, your feedback is much appreciated!
The app is very helpful but began thinking I could create and get my resume for free then once done it is held hostage until signing up and paying.
We appreciate your feedback, Peggy.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Was not able to change the order of my work experience. This was frustrating.
Thank you, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
I had to try three different cards before my payment was accepted, which to anyone, looks suspicious
We’re sorry to hear that you have not had a positive experience.
If you need any help with your account please feel free to contact our team ad they will be more than happy to review your case using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Great tool. Very user friendly and time-saving. Reasonable price, but you have no idea what the fees are until you've done the work of creating a resumer.
Thank you, Joe, for sharing your feedback, we’re excited to hear you feel that way about our resume builder.
Being chared for it. Not happy with that and dont get told about it til the end.
We're sorry to hear that you are not happy with our services, Cindy!
Our site is free to use, once our users finish creating their document, we give the option of continuing with our premium features if they are satisfied with the end result.
However, if you do not wish to incur in any sort of payment we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free
Great resume but irritated it says free on the ad and then a charge at the very end. Misleading.
Thank you, Mary, for your feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Claimed it was free only gave sign of cost after completing all the work a classic bait and switch you dumb bastards, still an annoyingly good product.
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period, this gives you the ability to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee.
Was good until got to part had to pay, thought it as free. My mistake
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I dont like that you automatically apply recurring billing - in my mind that's dishonest and should be made clearer. I find typing text into the resume can be clunky at times. Unable to add bulletpoints (or maybe I just haven't figured how to do that successfully in-app). Instead I copy and paste from a word doc with bulletpoints to get around that currently. Annoying as when I paste it back in there are unexplained spaces which I then have to fix up. We like bulletpoints! That's about it so far.
Thank you, Damon, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
Website is fantastic and easy to use - definitely worth the $3.95. What I DO NOT like is that it was marketed as free and then once I had put all that time and effort into creating my resume, surprise! It's not free. If I knew the fee ahead of time, I still would have used it. Dishonesty is not okay.
Thank you, Misty, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I paid a 3 days access and after a month I got a charge in my account for a subscription. I asked to cancel and refund as I did not authorize the transaction and he is only givimg me a prorated refund. They charged me today for $23.95 and giving me a $11 prorated refund. What kind of a prorated charge is that? A $12.95 a day prorated? Plus I did not subscribe nor authorized the transaction. I did not even get a email saying that 3 days access has passed and they will charge me for a subscription. I only used it for a couple days as all I needed is to create a resume.
Tip for consumers:
Make sure that you are only paying for what you subscribe to. I only paid for a 3 days access because it is all I needed but then thy charged me for subscriptions after a month.
Products used:
to create a resume
We're very sorry to see that you view us that way, Leonara, as we state everything up-front so our users can be aware of the types of services that we offer.
To clarify, once you select our 14-day trial plan, you’re automatically enrolled in our subscription service, which we let you know at this stage that you may cancel at any time. In addition, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the trial expires you authorize us to charge the card on file every four weeks at the regular price of the subscription.
The auto-renewal information is listed in multiple areas like in our sales page where all of our plans are displayed, on our payment information page where you actually enter the card details, and finally on your welcoming email which details your 14-day trial purchase as well as your new subscription.
We hope that all of this information helps clear things up and if you need help in the future, please do not hesitate to contact us directly using the link provided below, as we'll be very happy to assist you personally with anything related to the builder or your account.
Contact Us: https://www.myperfectresume.com/contact-us
Beginning pages state download for free, but then require a subscription AFTER the person inputs all their resume info. State this upfront to save time.
Hi Laura,
If we may, please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!
Somehow my job histories got swapped and it was a pain to switch it back. Also wasn't aware of the cost up front.
Hi Kathy,
We regret to hear that you didn't fully enjoy your experience with us. As a tip, edits can also be made directly in the downloaded Word document. Please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!
Over all a decent site if you are looking to build a quick and basic resume.
We appreciate your feedback, Alexandra!
You go to all that work of getting the resume worked and your ad says it is free. And that isn't true. It isn't expensive, but it isn't free.
To clarify, Kathy, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very Time Consuming, and couldn't get past some of the parts and would not allow a secondary phone contact.
Seemed to fit what I was looking for.
Thank you, Barbara, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I Google for FREE service - wasn't expecting to have to pay after spending 2 hours working on this...
We appreciate the feedback, Karen.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I Google for FREE service - wasn't expecting to have to pay after spending 2 hours working on this...
Did not know I had to pay. No mention until the end. Google search even said free. Helpful though. Not transparent and upfront which is bad.
Our website offers a Basic Access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Keeps knocking me out and losing my information. I have had ot correct it many times over. Not pleased.
Thank you, Jennifer, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
I enjoy this service, but don't make me pay for a single download man. People use this service to get a damn job. Just sell ads like a normal business, or at least make it cheaper. Plus, who needs an annual subscription?
Thank you, Ken, your feedback is much appreciated!
I did not like the FACT that I chose you from your ADVERTISING STATING it was FREE, then ending up being asked for a fee just to access my RESUME I created. But the Navigation and assistance was well.
Our apologies for any confusion, Keshia.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I found the templates attractive and fairly easy to use. The language options seem very formal and it would be great to have a less formal option for wording. Also I found it very difficult to add in a full address to my cover letter - I couldn't find instructions and ended up have to manually edit it. I had to put their Company name into field for the addressee name and the street address in the company name field etc. Otherwise only the city name and postal code appeared in the addressee section of the letter.
We're always open to suggestions for improvement and we want to thank you for taking the time to express in detail your overall view of our services, Anderson.
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Your Resume, Made Easy!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
We believe a one size fits all resume doesn’t work, that’s why since 2013, we’ve been dedicated to helping jobseekers get hired faster with customized resumes and cover letters.
Our website offers a basic access account completely free which allows you to download a plain text version, Peyton.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!