I found the templates attractive and fairly easy to use. The language options seem very formal and it would be great to have a less formal option for wording. Also I found it very difficult to add in a full address to my cover letter - I couldn't find instructions and ended up have to manually edit it. I had to put their Company name into field for the addressee name and the street address in the company name field etc. Otherwise only the city name and postal code appeared in the addressee section of the letter.
We're always open to suggestions for improvement and we want to thank you for taking the time to express in detail your overall view of our services, Anderson.